Customer reviews of Zoanthus.fr

9,7 /10

Based on 14 479 published reviews

5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 2, 3 and 4 stars

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Daniela C.

Published on 16/07/2023 à 21h11 following a purchase from 09/07/2023

Enjoy browsing our site.

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Laurent M.

Published on 16/07/2023 à 21h01 following a purchase from 07/07/2023

Order arrived on time, thank you

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Frederic Z.

Published on 15/07/2023 à 16h30 following a purchase from 07/07/2023

Satisfied with zoanthus but delivery with DpD a disaster

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Dominique S.

Published on 11/07/2023 à 11h43 following a purchase from 16/06/2023

The day DPD stops delivering will be 5 stars.

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Jean-Yves B.

Published on 10/07/2023 à 17h35 following a purchase from 03/07/2023

good site, prices are still high but on a par with the competition. expensive home delivery but relay delivery works well.

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Remy S.

Published on 05/07/2023 à 19h14 following a purchase from 30/06/2023

I'm still missing part of the order

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Patrick B.

Published on 26/06/2023 à 14h45 following a purchase from 16/06/2023

slightly long delivery time

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Jean-Pierre B.

Published on 24/06/2023 à 13h41 following a purchase from 17/06/2023

Delivery by DPD not great!!!

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Philippe D.

Published on 05/06/2023 à 17h05 following a purchase from 28/05/2023

Bad administrative management. The product was delivered 15 km from the place indicated on the order! 30km return trip, loss of time and money (€2 per liter of petrol). The carrier had nothing to do with it, he delivered to the place indicated on the package. First order, first inconvenience.

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Noëmie C.

Published on 15/05/2023 à 15h23 following a purchase from 08/05/2023

The product was supposed to arrive in 24h/48h but in the end it took 5 days... The packaging was damaged, with holes and the product had a broken cap. It's really a shame because I've only heard good things about this site but in the end I'm very disappointed...

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Patrick H.

Published on 24/04/2023 à 16h56 following a purchase from 06/04/2023

Restricted catalog!

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Florence M.

Published on 24/04/2023 à 15h57 following a purchase from 16/04/2023

Plenty of choice for aquarists, at attractive prices. Too bad for some out-of-stock items...

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Claude H.

Published on 24/04/2023 à 08h58 following a purchase from 14/04/2023

Received my order in perfect condition

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Pierre M.

Published on 19/04/2023 à 15h50 following a purchase from 17/03/2023

Very fast delivery

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Gael B.

Published on 16/04/2023 à 19h11 following a purchase from 02/04/2023

Delivery by Mondial Relay not top-notch and therefore unreliable in terms of delivery times Too bad When it comes to the site and the speed of delivery, nothing to complain about.

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Frédéric B.

Published on 14/04/2023 à 16h53 following a purchase from 03/04/2023

Shipment conforms, we'll have to see how the parcels are strengthened, because those brutes at the post office don't spare the parcels. But apart from that, perfect as usual.

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Christine B.

Published on 09/04/2023 à 15h23 following a purchase from 04/04/2023

Fast delivery

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Frédéric C.

Published on 24/03/2023 à 17h50 following a purchase from 18/03/2023

Good follow-up and on-time delivery.

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Dominique G.

Published on 21/03/2023 à 11h22 following a purchase from 15/03/2023

R.A.S

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Dominique T.

Published on 20/03/2023 à 17h34 following a purchase from 07/03/2023

The products are great, but it's hard to get them in quantity, which means you can't take advantage of the free shipping offered! Is this intentional?

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Michel V.

Published on 18/03/2023 à 13h32 following a purchase from 09/03/2023

Half the contents of the osmoregulator package are missing.
And the controller simply doesn't work!
Claim in progress

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Response from Zoanthus.fr Published on 18/03/2023

Hello, I'm sorry to hear about the problems with the items you ordered. However, we have checked our emails and we have no trace of your after-sales service request. Please contact us at [email protected] and we'll get back to you as soon as possible. Sincerely, Customer Service.

Fabrice D.

Published on 11/03/2023 à 20h56 following a purchase from 06/03/2023

Super fast shipping. Just a shame that the ph buffer for calibrating the ph tester is not included.

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Dominique S.

Published on 10/03/2023 à 16h15 following a purchase from 06/03/2023

Expensive shipping costs

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Matthieu D.

Published on 28/02/2023 à 20h39 following a purchase from 11/02/2023

The order took a long time to arrive because the product was out of stock, whereas when I ordered it it was not out of stock.

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Patrick C.

Published on 25/02/2023 à 14h49 following a purchase from 19/02/2023

Correct website perfect delivery I recommend

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Marie Christine V.

Published on 17/02/2023 à 12h13 following a purchase from 10/02/2023

Good reactivity respected deadlines small Gift candy it makes pleasure

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Jean-Marie E.

Published on 15/02/2023 à 08h10 following a purchase from 08/02/2023

very well.

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Pierre H.

Published on 13/02/2023 à 17h26 following a purchase from 05/02/2023

Nothing to say except delivery was disappointing, 1 week to get a planarian trap and the receptionist had trouble finding it.

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Aline R.

Published on 12/02/2023 à 18h46 following a purchase from 03/02/2023

I received the product, I found the delivery time a little long.

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Takahiro U.

Published on 10/02/2023 à 16h25 following a purchase from 05/02/2023

Very good.

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Christophe P.

Published on 05/02/2023 à 13h47 following a purchase from 27/01/2023

Gros retard sur produit indisponible retard donc de livraison peut-être ma faute car nouveau sur le site et la présentation etc en lettrage manuscrit ainsi que la mise en place de présentation est assez confus moins de fantaisie et une meilleure approche serait judicieux ont a pas tous 20 ans 🤣 merci pour les bombons à chaque fois

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Bruno J.

Published on 30/01/2023 à 16h10 following a purchase from 25/01/2023

very good site with fast delivery

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Damien S.

Published on 28/01/2023 à 15h03 following a purchase from 19/01/2023

Nothing to complain about order always top notch

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Sébastien L.

Published on 23/01/2023 à 21h35 following a purchase from 08/01/2023

Delay in delivery due to waiting for restocking when everything was available at the time of ordering.

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Thierry G.

Published on 22/01/2023 à 17h36 following a purchase from 14/01/2023

Delivery on time, product compliant

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Briau P.

Published on 21/01/2023 à 16h36 following a purchase from 16/01/2023

No response to my phone call about a triton product

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Takahiro U.

Published on 20/01/2023 à 18h11 following a purchase from 15/01/2023

The plastic cap of the prodiut was broken. Two lunatics were arrested like that.

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Xavier L.

Published on 14/01/2023 à 17h50 following a purchase from 09/01/2023

Apparently effective!

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Christophe R.

Published on 09/01/2023 à 19h35 following a purchase from 04/01/2023

Good as usual

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Maeva J.

Published on 09/01/2023 à 03h44 following a purchase from 01/01/2023

Order received in the time indicated, RAS, product conforms. Satisfied with my order!

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