Customer reviews of Zoanthus.fr

9,7 /10

Based on 14 477 published reviews

5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

4 star reviews

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Acheteur Vérifié

Published on 19/04/2021 à 15h28 following a purchase from 10/04/2021

nothing to criticize

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Acheteur Vérifié

Published on 12/04/2021 à 10h33 following a purchase from 02/04/2021

fast delivery and as expected

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Acheteur Vérifié

Published on 10/04/2021 à 23h40 following a purchase from 31/03/2021

I have nothing to complain about with the site, just one annoying thing: the menu often pops up when I'm not expecting it. This is a detail to keep things constructive, because the rest is beyond reproach! Thank you Zoanthus!

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Acheteur Vérifié

Published on 09/04/2021 à 18h09 following a purchase from 30/03/2021

Hello, the parcels are very well packed, the site is not very practical, however they are easy to contact and answer questions.

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Acheteur Vérifié

Published on 05/04/2021 à 20h40 following a purchase from 22/02/2021

Order placed with everything in stock but in the meantime there was a momentary shortage of one item. It's a pity that they don't warn you, that you have to take the necessary steps to find out the status of your order. However, customer service is reactive. I asked for a commercial gesture for the long delay and they added an item. Which is nice. Thank you

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Response from Zoanthus.fr Published on 06/04/2021

Thank you for your comment, we have taken it into account. We look forward to seeing you again at Zoanthus!

Acheteur Vérifié

Published on 04/04/2021 à 20h30 following a purchase from 26/03/2021

Fast and satisfactory delivery.

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Response from Zoanthus.fr Published on 06/04/2021

Thank you for your comment, we look forward to seeing you at Zoanthus!

Acheteur Vérifié

Published on 03/04/2021 à 23h44 following a purchase from 30/03/2021

The prices are good. Very fast delivery, products really well protected in the parcel, everything arrived in perfect condition. One star less because of frequent stock-outs, I postponed the order several times to get everything and benefit from free postage but when a product becomes available another is missing. As a result I'm missing some products and have paid the postage. As a result, I'm missing some of the products and I've paid the postage. Nevertheless, I've recommended this site to my aquarist friends.

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Acheteur Vérifié

Published on 03/04/2021 à 18h40 following a purchase from 27/03/2021

Fast delivery RAS

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Acheteur Vérifié

Published on 02/04/2021 à 13h06 following a purchase from 27/03/2021

Fast and well packaged

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Acheteur Vérifié

Published on 29/03/2021 à 14h53 following a purchase from 23/03/2021

Excellent, fast, efficient, nothing to say. Competitive rates.

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Acheteur Vérifié

Published on 28/03/2021 à 17h27 following a purchase from 22/03/2021

complicated

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Acheteur Vérifié

Published on 21/03/2021 à 18h21 following a purchase from 09/03/2021

Compliant order. Fast delivery. It's a pity that you have to order such a large sum to avoid paying shipping costs.

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Acheteur Vérifié

Published on 21/03/2021 à 16h34 following a purchase from 10/03/2021

Very good

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Acheteur Vérifié

Published on 21/03/2021 à 00h22 following a purchase from 12/03/2021

Fast delivery. One downside: I was surprised to see a billing related to the use of paypal I had not seen (but was it mentioned?) this additional cost compared to an order paid directly by visa card.

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Acheteur Vérifié

Published on 18/03/2021 à 22h21 following a purchase from 06/03/2021

1st purchase, no nasty surprises Thanks to the team for their precision and responsiveness

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Acheteur Vérifié

Published on 18/03/2021 à 20h18 following a purchase from 11/03/2021

well

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Acheteur Vérifié

Published on 18/03/2021 à 11h36 following a purchase from 07/03/2021

Fast delivery, damaged packaging but product intact. Thank you

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Acheteur Vérifié

Published on 17/03/2021 à 16h46 following a purchase from 07/03/2021

product as described, the little sweet and the little magnet nice coli arrived on time

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Acheteur Vérifié

Published on 17/03/2021 à 09h44 following a purchase from 12/02/2021

well

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Acheteur Vérifié

Published on 15/03/2021 à 18h56 following a purchase from 09/03/2021

second order with no worries.fast delivery

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Acheteur Vérifié

Published on 14/03/2021 à 20h20 following a purchase from 06/03/2021

a little disappointed with the packaging, I had recommended the balling in bucket (to renew mine), at the final 1 of broken in the package but otherwise always top

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Acheteur Vérifié

Published on 14/03/2021 à 14h36 following a purchase from 10/03/2021

Really fast shipping (ordered in the afternoon, received the next morning). Only downside: the cost of postage was a bit high, which made me think twice about ordering.

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Acheteur Vérifié

Published on 13/03/2021 à 17h38 following a purchase from 09/03/2021

Good site

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Acheteur Vérifié

Published on 08/03/2021 à 22h48 following a purchase from 20/02/2021

Lack of communication with the customer, especially if there is a problem with a product, difficult to reach by phone too, but fast delivery.

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Acheteur Vérifié

Published on 05/03/2021 à 19h03 following a purchase from 01/03/2021

I really like this site and order from it often. The only downside is that I find it a bit mean-spirited to charge for Paypal payments.

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Acheteur Vérifié

Published on 02/03/2021 à 11h52 following a purchase from 23/02/2021

products ordered well received well packaged

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Acheteur Vérifié

Published on 01/03/2021 à 20h05 following a purchase from 22/02/2021

Serious site with a wide selection available. One drawback: high shipping costs.

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Acheteur Vérifié

Published on 28/02/2021 à 11h44 following a purchase from 19/02/2021

Super good product, shipping a little expensive ...

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Acheteur Vérifié

Published on 26/02/2021 à 17h22 following a purchase from 22/02/2021

Very good site. Simple navigation, search OK.
One drawback though. Delivery charges are high.
But the negative point is the extra charge when paying with PayPal. That's a bummer.
Otherwise good experience

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Acheteur Vérifié

Published on 24/02/2021 à 19h05 following a purchase from 14/02/2021

product missing on delivery but reimbursed by zoanthus perfect

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Acheteur Vérifié

Published on 22/02/2021 à 17h32 following a purchase from 16/02/2021

A few sheets of slate were broken

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Acheteur Vérifié

Published on 15/02/2021 à 16h11 following a purchase from 09/02/2021

The right site for my aquarium research.

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Acheteur Vérifié

Published on 15/02/2021 à 14h10 following a purchase from 08/02/2021

Very good site but there are certain products which miss quickly Promotion. very great choice of products.

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Acheteur Vérifié

Published on 09/02/2021 à 18h42 following a purchase from 31/01/2021

Very fun, easy-to-use site

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Acheteur Vérifié

Published on 09/02/2021 à 14h48 following a purchase from 27/01/2021

Missing product alert did not work

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Acheteur Vérifié

Published on 08/02/2021 à 19h11 following a purchase from 29/01/2021

Serious team, fast preparation and shipment. The material is in accordance with my order. However, the delivery service and the deliveryman are not up to scratch. Order not delivered on the scheduled date and impossible to choose another date on the site with the number provided by the provider. The deliveryman told me he could not wait 5 minutes for me to send someone to pick up my order when I waited two days to be delivered compared to the date initially scheduled and without an email to warn me!!!

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Acheteur Vérifié

Published on 08/02/2021 à 15h07 following a purchase from 30/01/2021

Fast delivery and plenty of choice on the site

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Acheteur Vérifié

Published on 07/02/2021 à 15h23 following a purchase from 31/01/2021

Fast order except delivery takes 4 days

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Acheteur Vérifié

Published on 07/02/2021 à 13h18 following a purchase from 01/02/2021

Fine

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Acheteur Vérifié

Published on 05/02/2021 à 18h27 following a purchase from 31/01/2021

Very nice site, but I wanted to ask questions by phone as suggested on the site and it never answers.

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