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M
Rating: 4 out of 5
I like it a lot and it arrives very quickly
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Customer reviews of 1000parfums.ch
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 4 510 published reviews
Summary of reviews
1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.
Reviews 1 and 4 stars
Reset filtersG
Rating: 4 out of 5
Nothing to say
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J
Rating: 4 out of 5
same for the product
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E
Rating: 4 out of 5
top
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M
Rating: 4 out of 5
If I had received some (2) samples it would be perfect.
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G
Rating: 4 out of 5
Very good service, but the entry for the delivery method is unclear.
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S
Rating: 4 out of 5
Everything is great, fast delivery perfect
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S
Rating: 4 out of 5
I had requested gift wrapping. Did not receive it.
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D
Rating: 4 out of 5
The service is always perfect and the delivery is super fast. And I find that the option to pay by Twint is a very practical little extra. Thank you
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E
Rating: 4 out of 5
Very well
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L
Rating: 4 out of 5
Fast delivery
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C
Rating: 4 out of 5
All good
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E
Rating: 4 out of 5
All good, except for the package requiring a signature, had to go to the post office
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Response from 1000parfums.ch
Hello Sir, as indicated in our general conditions, orders over CHF 150.- are shipped via PostPac Economy Signature from CHF 150.- for insurance reasons with the post office.
Best regards
Best regards
I
Rating: 1 out of 5
The perfume was fake, I will find a way to sue you and inform the brand about what you are doing.
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N
Rating: 1 out of 5
Friendly welcome, fast and secure delivery, quality products.
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M
Rating: 4 out of 5
very good and fast
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J
Rating: 1 out of 5
perfect
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T
Rating: 4 out of 5
Thank you
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C
Rating: 4 out of 5
The site is easy to use.
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M
Rating: 4 out of 5
Fast delivery.
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L
Rating: 4 out of 5
Quick and efficient
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J
Rating: 4 out of 5
Good
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S
Rating: 4 out of 5
Packed a little more carefully would be even better!
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M
Rating: 4 out of 5
There is nothing to complain about
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N
Rating: 4 out of 5
Package received well, fast shipping. Everything is ok, thank you
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A
Rating: 4 out of 5
too bad delivery too long that's why I only gave 4 stars
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Response from 1000parfums.ch
Hello, Thank you very much for your feedback and for choosing 1000parfums.ch. We are sorry to hear that the delivery time seemed long to you, we apologize. Indeed, by ordering on Wednesday evening after the closure of our platform, your order was processed and shipped on Thursday and the delivery took place on Monday, within the allotted time. As a reminder, all our packages are sent via PostPac Economy and La Poste does not deliver packages on Saturdays. Do not hesitate to contact us for urgent delivery. We will gladly send your next order priority at no extra cost. In this case, the delivery would have taken place on Friday. Your comments are valuable to help us improve our services. We are glad that you still appreciated your experience overall and hope to serve you again soon. Best regards, Chloé Favre Customer Service 1000parfums.ch
S
Rating: 4 out of 5
Very good product and fast service
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D
Rating: 4 out of 5
I am satisfied with the order, from the procedure to delivery. Thank you and best regards.
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P
Rating: 4 out of 5
Very easy
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F
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
Order received quickly, well packaged, discreet parcel. I have been ordering from this site for many years and am completely satisfied.
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F
Rating: 4 out of 5
Good delivery
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C
Rating: 4 out of 5
Ordered, credit card accepted, email that payment was not accepted, reordering with debit card worked. Prompt delivery
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D
Rating: 4 out of 5
New customer, first order. Delivery on time as indicated on the site and in the delivery email
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L
Rating: 4 out of 5
Quick order
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A
Rating: 1 out of 5
the site displayed the order as an error with an out of stock product.
I had to order elsewhere and in the end, I now have it in duplicate!!!
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I had to order elsewhere and in the end, I now have it in duplicate!!!
Response from 1000parfums.ch
Dear Sir, Thank you for your message which we take very seriously. At this stage here is what we can tell you: Your order from Sunday 08/12/2024 was validated at 13:57 with a payment by TWINT which generated an order confirmation. We note only one attempt to order. If the item had been out of stock, you would not have been able to continue the ordering process. The shipment took place on Monday 09/12/2024. An email notified you of the departure of your package. Of course, we remain at your complete disposal. Do not hesitate to provide us with any additional information that will allow us to respond more precisely. You can cancel your order and we invite you to consult our General Sales Conditions. We are sincerely sorry for this situation. See you soon, Chloé Favre Customer Service
D
Rating: 4 out of 5
The delivery took a little longer.
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S
Rating: 4 out of 5
Satisfied with the speed of shipping as long as the order is paid in advance :-) and the prices... *no comment* thank you... products not tested yet!
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D
Rating: 4 out of 5
Thank you for your comment which we take very seriously. According to our General Terms and Conditions of Sale, which you validated when confirming your order, from CHF 150.00 of purchase your package is sent by Swiss Post in a signature PostPac Economy package. If you fear malicious acts, you regularly receive packages, we recommend the PickPost and My Post 24 services, both free, which consist of sending your packages (up to 30 kg) to a post office, pickup point, or 24/7 automated pickup. Open a customer account by registering on the customer portal 'My Post' at www.poste.ch. This option will soon be offered on 1000parfums.ch during the ordering process. Of course, do not hesitate to contact us for your next order, we will gladly send it to you, at no extra cost, with a signature. See you soon! Chloé Favre Customer Service
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Response from 1000parfums.ch
Fast and efficient
J
Rating: 4 out of 5
Good
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