Customer reviews of 1000parfums.ch

4,9 /5

Based on 4 514 published reviews

5 4 003 89% 4 420 9% 3 51 1% 2 16 0% 1 24 1%

Summary of reviews

1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 18/02/2020 à 14h43 following a purchase from 13/02/2020

Fast shipping, compliant billing, quality product

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Acheteur Vérifié

Published on 16/02/2020 à 15h28 following a purchase from 10/02/2020

simple, reliable and fast

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Acheteur Vérifié

Published on 16/02/2020 à 10h44 following a purchase from 08/02/2020

Fast delivery

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Acheteur Vérifié

Published on 12/02/2020 à 14h31 following a purchase from 06/02/2020

Fast. Interesting prices

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Acheteur Vérifié

Published on 11/02/2020 à 21h50 following a purchase from 06/02/2020

Order received quickly

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Acheteur Vérifié

Published on 11/02/2020 à 09h36 following a purchase from 04/02/2020

Impeccable ...nothing to say^^

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Acheteur Vérifié

Published on 10/02/2020 à 17h52 following a purchase from 05/02/2020

Fast and without problems

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Acheteur Vérifié

Published on 10/02/2020 à 17h42 following a purchase from 02/02/2020

Excellent site!!! Impeccable and fast service, all positive!

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Acheteur Vérifié

Published on 10/02/2020 à 16h24 following a purchase from 01/02/2020

very good

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Acheteur Vérifié

Published on 10/02/2020 à 15h14 following a purchase from 31/01/2020

Pleasant site. Great choice and great ease of ordering.
Deadline perfectly respected. Impeccable packaging.

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Acheteur Vérifié

Published on 06/02/2020 à 00h36 following a purchase from 11/12/2019

Very well-made website. Lots of choices,
Very good price
Impeccable customer service (quick and efficient response)

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Acheteur Vérifié

Published on 05/02/2020 à 16h19 following a purchase from 21/01/2020

The site suits me perfectly as well as the choice you present.
I am very satisfied with your service.

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Acheteur Vérifié

Published on 05/02/2020 à 14h01 following a purchase from 31/01/2020

Very well!

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Acheteur Vérifié

Published on 04/02/2020 à 13h35 following a purchase from 29/01/2020

I can only recommend them. I ordered and 2 days later my perfume was in the mailbox. Super!

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Acheteur Vérifié

Published on 03/02/2020 à 14h07 following a purchase from 29/01/2020

Very good

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Acheteur Vérifié

Published on 02/02/2020 à 09h54 following a purchase from 24/01/2020

I have never ordered neck cream from you, only the youth cream and the regenerating cream but I did not return it because it was too complicated as you do not facilitate returns. Prefer to remove the neck cream from my data! Thank you

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Response from 1000parfums.ch Published on 04/02/2020

Dear Madam,
Thank you very much for your Verified Review and for your direct approach to us to express the problem that occurred during the processing of your order.
However, as you will see on your order confirmation of 01/24/2020, the following two items were indeed validated:
Ref. 2211 Jean D'Avèze - Neck and Décolleté Cream with Cranberry Oil 1x
Ref. 2048 Jean D'Avèze - Regenerating Raspberry Seed Cream 1x
According to our General Terms and Conditions of Sale, article 10 - Return Article, you do indeed have the possibility to return the product ordered by mistake no later than 14 days from the date of receipt.
We will immediately proceed with the replacement. The merchandise must be returned undamaged, unopened, in its original packaging and by unit of packaging. The organization of the shipment as well as the return costs are entirely your responsibility.
We regret this unfortunate setback and fully understand your disappointment, however, our responsibility is not engaged in this situation. We are pleased to offer you the shipping costs for any exchange.
Do not hesitate to contact us, dialogue and proximity with our customers are part of our priorities!
Looking forward to hearing from you, we send our best regards,
Chloé Favre
Customer Service

Acheteur Vérifié

Published on 01/02/2020 à 22h04 following a purchase from 19/01/2020

Fast delivery

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Acheteur Vérifié

Published on 01/02/2020 à 18h30 following a purchase from 27/01/2020

Everything is perfect!

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Acheteur Vérifié

Published on 01/02/2020 à 15h42 following a purchase from 07/01/2020

As I already said, I find it a shame that you do not send samples of various perfumes...

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Response from 1000parfums.ch Published on 04/02/2020

Thank you for your comment which we take very seriously.
Depending on our availability and supplies, samples are generally included with purchases of CHF 150.00...
Sorry we cannot fully satisfy you immediately. Don't forget to sign up for our newsletter to be informed of our promotions. Currently, delivery is free until February 16, 2020!
See you soon on 1000parfums!
Chloé Favre
Customer Service

Acheteur Vérifié

Published on 29/01/2020 à 16h06 following a purchase from 23/01/2020

Impeccable service and delivery

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Acheteur Vérifié

Published on 28/01/2020 à 13h44 following a purchase from 22/01/2020

Fast delivery, product at a very interesting price.

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Acheteur Vérifié

Published on 27/01/2020 à 14h34 following a purchase from 22/01/2020

Attractive prices, fast delivery.

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Acheteur Vérifié

Published on 26/01/2020 à 16h34 following a purchase from 13/01/2020

Service arrived a bit late.
Added a little something to make up for it
Very quick and kind
Very happy with the service

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Acheteur Vérifié

Published on 26/01/2020 à 08h32 following a purchase from 18/01/2020

Thank you for this very good product, good price and fast order service

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Acheteur Vérifié

Published on 22/01/2020 à 19h26 following a purchase from 16/01/2020

Order very quickly satisfied and perfect.

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Acheteur Vérifié

Published on 22/01/2020 à 18h25 following a purchase from 16/01/2020

Punctual

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Acheteur Vérifié

Published on 21/01/2020 à 20h39 following a purchase from 15/01/2020

The order matches and the shipment was fast

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Acheteur Vérifié

Published on 21/01/2020 à 12h35 following a purchase from 16/01/2020

The package arrived as agreed, not registered, and I was able to use my favorite scent again today, thank you, would love to do it again

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Acheteur Vérifié

Published on 20/01/2020 à 14h36 following a purchase from 14/01/2020

I am very satisfied!

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Acheteur Vérifié

Published on 20/01/2020 à 11h15 following a purchase from 10/01/2020

During my ordering mistake, I had a very courteous person on the phone. My package arrived on time. I recommend. Thank you

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Acheteur Vérifié

Published on 18/01/2020 à 17h09 following a purchase from 09/01/2020

Price, order and delivery very good!

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Acheteur Vérifié

Published on 18/01/2020 à 14h22 following a purchase from 10/01/2020

Everything is ok

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Acheteur Vérifié

Published on 15/01/2020 à 09h29 following a purchase from 08/01/2020

Very satisfied with the product and delivery.
My regards.
Mervat Kamal

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Acheteur Vérifié

Published on 13/01/2020 à 16h55 following a purchase from 07/01/2020

Magnificent! Fast and always perfect!

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Acheteur Vérifié

Published on 13/01/2020 à 11h19 following a purchase from 06/01/2020

Excellent phone reception, and delivery within 24 hours

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Acheteur Vérifié

Published on 12/01/2020 à 20h46 following a purchase from 06/01/2020

competitive prices, fast and careful delivery

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Acheteur Vérifié

Published on 11/01/2020 à 14h07 following a purchase from 04/01/2020

Perfect, would love to do it again

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Acheteur Vérifié

Published on 11/01/2020 à 13h54 following a purchase from 03/01/2020

Super service, everything perfect THANK YOU....

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Acheteur Vérifié

Published on 11/01/2020 à 12h55 following a purchase from 03/01/2020

Nothing to say, received the right product and 3 days later.

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Acheteur Vérifié

Published on 05/01/2020 à 11h47 following a purchase from 28/12/2019

Fast delivery and with signature, top notch.

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