Customer reviews of 1000parfums.ch

4,9 /5

Based on 4 514 published reviews

5 4 003 89% 4 420 9% 3 51 1% 2 16 0% 1 24 1%

Summary of reviews

1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 03/08/2019 à 13h47 following a purchase from 29/07/2019

perfect

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Acheteur Vérifié

Published on 03/08/2019 à 13h32 following a purchase from 26/07/2019

Super fast merchandise well packaged

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Acheteur Vérifié

Published on 31/07/2019 à 11h00 following a purchase from 24/07/2019

It's perfect, I sincerely and cordially thank you.

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Acheteur Vérifié

Published on 30/07/2019 à 09h19 following a purchase from 20/07/2019

fast and efficient! I recommend

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Acheteur Vérifié

Published on 28/07/2019 à 16h06 following a purchase from 22/07/2019

Very fast, thank you

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Acheteur Vérifié

Published on 28/07/2019 à 13h51 following a purchase from 23/07/2019

fragrances at the best prices, fast and secure delivery. I recommend

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Acheteur Vérifié

Published on 28/07/2019 à 13h02 following a purchase from 19/07/2019

Fast and easy
Thank you

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Acheteur Vérifié

Published on 27/07/2019 à 14h28 following a purchase from 22/07/2019

Very good

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Acheteur Vérifié

Published on 27/07/2019 à 13h35 following a purchase from 21/07/2019

Top! Order delivered more than on time. In short, to Switzerland with the seriousness and reliability that characterize us. Bravo and I will recommend this site to my friends

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Acheteur Vérifié

Published on 24/07/2019 à 14h10 following a purchase from 18/07/2019

Perfect..!

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Acheteur Vérifié

Published on 24/07/2019 à 00h04 following a purchase from 18/07/2019

Fast

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Acheteur Vérifié

Published on 24/07/2019 à 00h02 following a purchase from 17/07/2019

Great choice, order processing and turbo shipping

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Acheteur Vérifié

Published on 23/07/2019 à 17h34 following a purchase from 16/07/2019

Fast delivery :)

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Acheteur Vérifié

Published on 22/07/2019 à 23h34 following a purchase from 16/07/2019

Super well received quickly

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Acheteur Vérifié

Published on 22/07/2019 à 12h07 following a purchase from 15/07/2019

Ease of ordering and speed of reception

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Acheteur Vérifié

Published on 21/07/2019 à 18h30 following a purchase from 16/07/2019

Perfect! Fast delivery, good price, original perfume. Keep it up :)

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Acheteur Vérifié

Published on 21/07/2019 à 13h50 following a purchase from 09/07/2019

The so-called perfumes are not reliable I could put the whole bottle the result would be the same !!!! no smell !!!! just water !!! it's sad, very sad

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Acheteur Vérifié

Published on 21/07/2019 à 09h49 following a purchase from 12/07/2019

Fast and efficient

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Acheteur Vérifié

Published on 20/07/2019 à 21h07 following a purchase from 12/07/2019

Very satisfied with everything.

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Acheteur Vérifié

Published on 20/07/2019 à 17h37 following a purchase from 12/07/2019

Clear site, well designed. Order received within the announced deadlines, in perfect condition.

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Acheteur Vérifié

Published on 17/07/2019 à 18h22 following a purchase from 12/07/2019

fast delivery, top prices, great service! This is absolute customer orientation!

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Acheteur Vérifié

Published on 17/07/2019 à 10h00 following a purchase from 08/07/2019

Fast delivery

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Acheteur Vérifié

Published on 16/07/2019 à 20h11 following a purchase from 08/07/2019

Fast and efficient service

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Acheteur Vérifié

Published on 14/07/2019 à 12h59 following a purchase from 09/07/2019

Tip top

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Acheteur Vérifié

Published on 14/07/2019 à 08h53 following a purchase from 06/07/2019

Very fast and good service - everything is perfect!

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Acheteur Vérifié

Published on 10/07/2019 à 18h56 following a purchase from 05/07/2019

Fast, simple and efficient! Excellent site!

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Acheteur Vérifié

Published on 09/07/2019 à 13h32 following a purchase from 04/07/2019

I received the order I placed very quickly, it's really very pleasant. Thank you

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Acheteur Vérifié

Published on 08/07/2019 à 13h57 following a purchase from 03/07/2019

Varied, complete and super price

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Acheteur Vérifié

Published on 07/07/2019 à 14h08 following a purchase from 01/07/2019

Easy ordering, great prices, fast delivery.

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Acheteur Vérifié

Published on 07/07/2019 à 13h44 following a purchase from 02/07/2019

Perfume received very quickly!!

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Acheteur Vérifié

Published on 02/07/2019 à 15h38 following a purchase from 15/06/2019

Impeccable and serious service from the staff

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Acheteur Vérifié

Published on 01/07/2019 à 20h02 following a purchase from 25/06/2019

very satisfied

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Acheteur Vérifié

Published on 01/07/2019 à 14h12 following a purchase from 25/06/2019

perfect fast, you receive what you ordered

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Acheteur Vérifié

Published on 01/07/2019 à 05h53 following a purchase from 24/06/2019

Fast! Cheap!

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Acheteur Vérifié

Published on 30/06/2019 à 16h27 following a purchase from 18/06/2019

Fast delivery and very well packaged, perfect, nothing to say! I recommend!

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Acheteur Vérifié

Published on 29/06/2019 à 18h07 following a purchase from 20/06/2019

Nothing to complain about

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Acheteur Vérifié

Published on 29/06/2019 à 13h55 following a purchase from 22/06/2019

Fast delivery. No shipping costs. Great

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Acheteur Vérifié

Published on 27/06/2019 à 12h23 following a purchase from 24/05/2019

The perfume bottle was broken and a third of the product was lost, I had to return the package and I still have not been refunded and the product has not been replaced

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Response from 1000parfums.ch Published on 04/07/2019

Madam,
Following our various exchanges, and your direct approach to us to express your dissatisfaction, we are pleased to inform you that our supplier has proceeded to exchange the bottle ref. 3158 Reminiscence - Rem - 20 ml which was cracked.
It is always difficult to determine with certainty the origin of this type of incident which remains quite exceptional: shock during various transports, a defect in the bottle, a problem during the filling of the bottle, ...
For the sake of clarity and commercial seriousness, let us review the different stages of the processing of this file:
Friday 31.05.2019: Announcement of the problem you noticed upon receipt
Monday 03.06.2019: 1000parfums.ch acknowledges receipt and responds to your message, sending a return form and a La Poste barcode for the reshipment of the bottle
Thursday 13.06.2019: You drop off the package at La Poste
Monday 17.06.2019: 1000parfums.ch receives your package
Tuesday 18.06.2019: 1000parfums.ch informs the brand distributor of the problem encountered with the bottle
Thursday 20.06.2019: The distributor agrees to process our request
Monday 24.06.2019: Receipt by the distributor of the damaged bottle and expertise
Thursday 27.06.2019: Follow-up from you and immediate response from 1000parfums.ch. At the same time, acceptance by the distributor to replace the bottle.
Monday 01.07.2019: Sending by the distributor of a new package
Wednesday 03.07.2019: Receipt of the distributor's shipment
Thursday 04.07.2019: 1000parfums.ch reships the bottle to you.
As we indicated, the processing time of about 15 days is quite standard in this type of procedure. However, between your announcement and the receipt of your package, 18 days have passed!
We reaffirm that dialogue and proximity with our customers are part of our priorities.
Awaiting your confirmation of receipt in perfect condition of this bottle, we send you our cordial greetings,
Chloé Favre
Customer Service

Acheteur Vérifié

Published on 25/06/2019 à 17h29 following a purchase from 14/06/2019

Good

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Acheteur Vérifié

Published on 25/06/2019 à 15h59 following a purchase from 19/06/2019

Clear, efficient, fast

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