1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.
One of the products was damaged, the batteries leaked inside and it doesn't work, even with new batteries. The product was too damaged so I am relatively disappointed with this first order, I am waiting to see the responsiveness of your after-sales service to give a more relevant opinion.
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Response from 1000parfums.ch
Dear Madam,
Your message of 23/04/2021 informs us of the problem you are experiencing with one of the products you recently received.
We sincerely apologize for this unfortunate setback. This is an incident that remains quite exceptional.
We have immediately proceeded with its replacement. The package has been sent by La Poste in PostPac Priority. It has just been delivered to the annex compartment of your mailbox.
Please confirm that everything is in order.
We look forward to hearing from you and send our best regards.
See you soon on 1000parfums.ch !
Chloé Favre
Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2021
Site easy to use as well as managing purchases. Too bad that when living in Switzerland, we cannot receive the BVR with the order
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Response from 1000parfums.ch
Thank you for your communication.
According to our T&Cs, payment is made at the time of order. Although dialogue and proximity with our customers are among our priorities, we regrettably had some unpaid invoices in 2020... However, if you regularly order from 1000parfums.ch, upon simple request we will gladly process your order with payment upon receipt of the package. See you soon!
Chloé Favre / Customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
Fast delivery. Effort needed on the price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2021
Good and stunning
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
I received the package well, my husband is satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Great site, quick order times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
The navigation by similarity between perfumes is interesting and original. The products were delivered very quickly and well packaged. However, some references were missing/unavailable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2021
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
Why delivery contract Signature, it makes you go to the post office. It would be much more pleasant to find the package in your mailbox. Thank you for your response.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
The delivery date of a perfume was not respected, I wanted it on the 25th and it was delivered on the 18th.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
It seems to me that I paid after receiving my order. It's not a big deal but it surprised me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2021
Everything went very well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2020
Super fast delivery. Received the next day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
everything is perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
You have to be reactive when the perfume is available! Stock issue? Nevertheless, I am satisfied with my purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Nothing to complain about except the impeccable quality of the service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
Impeccable price and service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
very fast..thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
Good value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
Completely satisfied. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
This site is functional.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
Good site and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2020
The delivery of the perfume entrusted to the Post was carried out without any particular wait and thus in total satisfaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2020
On time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2020
All good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2020
Fast, interesting prices, the big brands or testers should be a bit cheaper please.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
Everything went well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2020
Delivery and products very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2020
Not bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2020
no problem, I quickly found what I was looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2020
Very good fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
very good, fast..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
While browsing the site in search of a product that one does not yet know, it is not always easy and quick to find a product that one has already seen earlier in our search. Sometimes we lose track of what we've seen and want to find.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2020
Fast processing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2020
It's a pity that shipments require a signature
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2020
Fast delivery, wide choice of products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
Fast and efficient. I recommend.
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