1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.
Good, but it's a shame that some products listed on the site are not available
Translated reviews
Response from 1000parfums.ch
Thank you for your comment which has received our full attention.
During the period from mid-March to early May, no deliveries were possible due to the completely exceptional and unprecedented situation we have experienced. As you know, many brands have stopped their production of perfumes and cosmetics to manufacture hydro-alcoholic solutions.
By the end of June, our entire catalog should be available again...
We hope that during your next order, we will fully satisfy you.
See you soon!
Chloé Favre
Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/05/2020
I found your shop while searching for VC&A Gem and immediately placed an order. Unfortunately, I didn't read the confirmation carefully, and after more than 3 weeks of waiting, VC&A First was sent to me. Very unfortunate.
Translated reviews
Response from 1000parfums.ch
Thank you for your message. We have just sent you order No. 300007133, which you validated on 08.05.2020. As you will see, the reference number 4622 corresponds well to the perfume bottle 'First' Van Cleef & Arpels. For your information: The brand Van Cleef & Arpels discontinued the production of the reference 'Gem' a few months ago. Consequently, this item has not been available on 1000 parfums.ch since 2019! According to our general sales conditions, you have a right of return (see Article 10). Do you have any questions? Contact us by email! We will be happy to respond to you as soon as possible. Best regards, Chloé Favre Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/05/2020
On the site there were 2 out of stock products, that's not what I'm looking for when I want to buy a product. I had to re-register even though you still had my order history. In the end, it wasn't the right scent. And I waited, in my opinion, 2 days too long for the correct return. Have a nice day
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2020
Always satisfied with the speed of delivery and the simplicity of ordering on the site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
As usual, a few extra samples? Why not...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2020
Box a bit too big compared to the size of the perfume
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2020
Nothing to report, OK
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2020
No particular comments, except that I easily found what I was looking for and especially that the small technical problem encountered quickly found a solution after a phone call with a very cooperative person, which is rare these days....
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2020
I have no comments to make, everything is fine.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2020
postal shipment cannot be chosen...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2020
In this coronavirus period, you should not send your package by post with signature. This forced me to go to the post office to show an identity document and take risks by signing.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/02/2020
nothing to report easy to understand
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2020
Delivery on time and very cheerful reception on the phone.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2020
Very good site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2020
I wanted to order 3 packages but couldn't
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2020
No problem, impeccable execution for my order. But just a tiny oversight on your part: Some time ago the same order could not be executed as the products were out of stock and I was waiting for an email from you informing me that the products are available again.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2020
Efficient! What more can I say: GOOD
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2020
The price is unbeatable, the delivery could be a bit faster, but is still good!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
okok
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Punctual and fast delivery. Everything well packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
Everything went great! It would be perfect if one could make the purchase on account.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2020
Not received as quickly as promised, but the delay is still quite acceptable.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2020
Hello, no issues with the order, but it would be wise to include some fragrance samples....
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2019
Very satisfied with my order. Very fast delivery. A few samples included with the order would have been nice.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
missing some samples for other perfumes
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
Could get a few samples with a certain amount.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2019
Did not receive what I ordered :-(
Translated reviews
Response from 1000parfums.ch
Dear Sir,
Thank you very much for returning the perfume that we mistakenly sent to you.
Your order was indeed confused during processing by our shipping service and was mistakenly delivered to your address. We sincerely apologize for this oversight and the inconveniences that may have resulted. This incident is quite exceptional and does not reflect the level of quality we wish to offer you. Of course, we are doing everything possible to ensure that this does not happen again.
We offer you a 5% discount voucher, the details of which have been sent to you by email.
Hoping that your next purchase on 1000parfums.ch will fully satisfy you, we send you our best regards.
Have a nice day and a good end of the year 2019!
Chloé Favre
Customer Service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
Very fast delivery, simple, prices for some perfumes very interesting, others less so. Too bad that after 3 weeks some perfumes are already out of stock
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
Simple purchasing process, good price and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
Easy to use the site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2019
Delivered on time and correct packaging. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2019
the site is well presented. The delivery time is correct
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2019
It is clear and has a huge selection
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2019
Easy order, secure payment, and fast delivery: nothing to complain about.
But some perfumes can be found at a lower price.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2019
I only ordered something and have not browsed further
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2019
Products conforming and of quality, respect of the delivery time
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2019
Friendly design, easy and quick search.
Quick processing of the shipment and shipping. Unfortunately, no email notification with the tracking link. The tracking number must first be searched in the user account.
Otherwise, I can recommend 1000parfums.ch.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2019
Prompt delivery
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 