Customer reviews of 1000parfums.ch

4,9 /5

Based on 4 512 published reviews

5 4 001 89% 4 420 9% 3 51 1% 2 16 0% 1 24 1%

Summary of reviews

1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.

Reviews 2 and 4 stars

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Acheteur Vérifié

Published on 23/09/2019 à 00h17 following a purchase from 06/09/2019

In any case, I liked it, thank you

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Acheteur Vérifié

Published on 16/09/2019 à 21h16 following a purchase from 11/09/2019

There would probably be things to improve...

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Acheteur Vérifié

Published on 15/09/2019 à 07h52 following a purchase from 05/09/2019

Perfect, no issues

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Acheteur Vérifié

Published on 14/09/2019 à 16h17 following a purchase from 08/09/2019

One of the few sites where I find this Cologne, but like all sites, shipping costs are quite unpleasant. The relationship is fast and efficient.

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Acheteur Vérifié

Published on 10/09/2019 à 13h33 following a purchase from 30/08/2019

Uncomplicated ordering.

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Acheteur Vérifié

Published on 08/09/2019 à 18h29 following a purchase from 02/09/2019

Good logistical follow-up. Fast shipping.

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Acheteur Vérifié

Published on 29/08/2019 à 09h53 following a purchase from 19/08/2019

Very functional e-shop, but could improve the interface design to make it more attractive. ;)

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Acheteur Vérifié

Published on 13/08/2019 à 15h34 following a purchase from 05/08/2019

Simple, easy and effective

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Acheteur Vérifié

Published on 26/07/2019 à 08h58 following a purchase from 18/07/2019

standard

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Acheteur Vérifié

Published on 23/07/2019 à 14h12 following a purchase from 18/07/2019

Impeccable and competent telephone reception, ultra-fast delivery. Only downside, perfume ordered in spray and received in bottle.

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Acheteur Vérifié

Published on 16/07/2019 à 18h17 following a purchase from 06/07/2019

well done

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Acheteur Vérifié

Published on 01/07/2019 à 13h35 following a purchase from 26/06/2019

Everything in order and fast

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Acheteur Vérifié

Published on 26/06/2019 à 21h16 following a purchase from 19/06/2019

Product as described, delivery time longer than stated on the site

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Response from 1000parfums.ch Published on 08/07/2019

Thank you for your comment. After verification, the delivery time by La Poste is indeed compliant. All our packages are shipped in PostPac Economy Signature. Delivery usually occurs within 2 business days, from Monday to Friday. Your payment was credited to our account on Thursday 20/06/2019 and we proceeded with the shipment the same day. Packages are handled by La Poste around 3:30 PM. Delivery occurred on Monday 24/06/2019 at 11:10 AM. As a reminder, there is no delivery on Saturday. Therefore, a deposit on Thursday is delivered on Monday, which is 48 hours (2 business days) see the "Our advantages" section Fast delivery in 2 to 4 business days. Do not hesitate to contact us for further information. Have a great day and see you soon on 1000parfums.ch! Chloé Favre Customer Service

Acheteur Vérifié

Published on 25/06/2019 à 13h20 following a purchase from 10/06/2019

Correct service, fast shipping

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Acheteur Vérifié

Published on 12/06/2019 à 18h21 following a purchase from 06/06/2019

Did not receive the right products

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Response from 1000parfums.ch Published on 11/07/2019

Dear Madam,
We acknowledge receipt of the PUPA products ref. 4145 - Super Intensive Bronzing Cream SPF30 that you returned.
You are right, the merchandise was confused within our shipping service.
We regret the inconveniences caused and ask you to accept our sincere apologies for our delivery error.
Information taken from our supplier, the official distributor of the PUPA brand, we were informed quite late that ref. 4183 - Super Invisible Bronzing Spray SPF30 is no longer offered currently in Switzerland. It is still available on the official PUPA website. We do not have, to date, more information, we will get back to you as soon as possible.
Only SPF15 (ref. 4182) and 6 (ref. 4181) are still available at the price of CHF 22.00 as well.
If you wish to modify your order, please do not hesitate to communicate the replacement reference to us.
If however this proposal does not meet your expectations, we will immediately proceed to refund your order to your PayPal account.
You will also need to provide us with your bank details in order to transfer the shipping costs of CHF 11.00 paid for the return of the merchandise.
We reiterate our sincere apologies for this situation which remains exceptional and thank you for your understanding.
The exchange has occurred in the meantime and as you indicate, a mistake can indeed happen! However, we are doing everything possible to ensure that this problem does not recur...
See you very soon on 1000parfums.ch!
Chloé Favre

Acheteur Vérifié

Published on 12/06/2019 à 14h03 following a purchase from 06/06/2019

Average ++

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Acheteur Vérifié

Published on 09/06/2019 à 07h05 following a purchase from 02/06/2019

Very fast transaction and delivery, top price

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Acheteur Vérifié

Published on 25/05/2019 à 17h53 following a purchase from 18/05/2019

Very good

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Acheteur Vérifié

Published on 22/05/2019 à 13h53 following a purchase from 15/05/2019

Easy to use

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Acheteur Vérifié

Published on 13/05/2019 à 21h47 following a purchase from 06/05/2019

fast and efficient

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Acheteur Vérifié

Published on 07/05/2019 à 12h11 following a purchase from 01/05/2019

Fast and uncomplicated handling on the internet

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Acheteur Vérifié

Published on 18/04/2019 à 06h33 following a purchase from 12/04/2019

too much unnecessary packaging, not very eco-friendly....

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Response from 1000parfums.ch Published on 18/04/2019

Thank you for your communication. Due to a large catalog, finding the ideal packaging for each reference is almost impossible. That’s why we do everything to ensure our packages leave our depot well packaged, contents well secured and padded so that they move as little as possible; packages are subjected to several manipulations, jolts, pressures, friction, and shocks during the various stages of transport by La Poste. We will certainly evolve, ecology is an absolute priority today even for small businesses.
Best regards,
Chloé Favre
Customer Service

Acheteur Vérifié

Published on 15/04/2019 à 14h07 following a purchase from 09/04/2019

Fast shipping. Goods conform to what was ordered

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Acheteur Vérifié

Published on 10/04/2019 à 17h09 following a purchase from 04/04/2019

My ordered goods could not be delivered. Was indicated as available, but you have withdrawn from the purchase as it was not available. Too bad

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Acheteur Vérifié

Published on 07/04/2019 à 17h25 following a purchase from 26/03/2019

received very quickly and it's good to be able to pay by E-finance

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Acheteur Vérifié

Published on 04/04/2019 à 07h59 following a purchase from 29/03/2019

Good and complete

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Acheteur Vérifié

Published on 02/04/2019 à 13h22 following a purchase from 27/03/2019

Simple ordering process

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Acheteur Vérifié

Published on 01/04/2019 à 15h56 following a purchase from 20/03/2019

Large selection and fast delivery to home.

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Acheteur Vérifié

Published on 26/03/2019 à 16h31 following a purchase from 19/03/2019

Fast delivery and super prices

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Acheteur Vérifié

Published on 24/03/2019 à 16h21 following a purchase from 18/03/2019

Lots of choices
Fast delivery

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Acheteur Vérifié

Published on 17/03/2019 à 16h08 following a purchase from 11/03/2019

Not always easy to find the desired product

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Acheteur Vérifié

Published on 09/03/2019 à 12h59 following a purchase from 02/03/2019

Simple and practical

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Acheteur Vérifié

Published on 03/03/2019 à 13h44 following a purchase from 25/02/2019

OKOK

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Acheteur Vérifié

Published on 18/02/2019 à 16h21 following a purchase from 12/02/2019

No description

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Acheteur Vérifié

Published on 17/02/2019 à 16h16 following a purchase from 10/02/2019

Fast delivery, very well designed packaging, excellent value for money. Nevertheless, I give **** because the mascara I was looking for was out of stock.

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Acheteur Vérifié

Published on 14/02/2019 à 07h53 following a purchase from 06/02/2019

Fast, reliable and inexpensive

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Acheteur Vérifié

Published on 04/02/2019 à 18h43 following a purchase from 25/01/2019

Good product, inexpensive

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Acheteur Vérifié

Published on 30/01/2019 à 09h37 following a purchase from 21/01/2019

Fast

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Acheteur Vérifié

Published on 26/01/2019 à 15h04 following a purchase from 19/01/2019

to keep precious in your "bookmarks"

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Acheteur Vérifié

Published on 24/01/2019 à 13h00 following a purchase from 17/01/2019

Pleasant site, correct price

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