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A
Rating: 4 out of 5
Shipping costs could be free from 50frs of purchase
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Customer reviews of 1000parfums.ch
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 4 512 published reviews
Summary of reviews
1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Delivery fast and problem-free
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A
Rating: 4 out of 5
Assura
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A
Rating: 4 out of 5
I was quickly informed of the shipment of my package. Thank you to 1000 perfumes, but not to the post office as unfortunately it was mistakenly routed. After several days it finally arrived.
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A
Rating: 4 out of 5
Very satisfied. Orders received in 2 days as announced.
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A
Rating: 4 out of 5
Very user-friendly. Easy to use.
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A
Rating: 4 out of 5
gladly again
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A
Rating: 4 out of 5
Hyper hyper
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A
Rating: 4 out of 5
Choice, service and price are excellent! I order regularly and there was only one delivery error that Mrs. Favre from 1000parfums replaced in no time.
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A
Rating: 4 out of 5
It was my first order at your address. If the order processing always goes as experienced, the rating can be improved further. Merry Christmas, Happy New Year and much success. Regards P.E. Benz-Kundert
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A
Rating: 4 out of 5
The products sold on this site are a bit cheaper than those in stores. Which is nice.
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A
Rating: 4 out of 5
The site is very good
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A
Rating: 4 out of 5
Very prompt and reliable. Good service
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very good, serious and efficient. Too bad about the small price increase on the same fragrance since my last order, but it remains the most competitive after all!
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A
Rating: 4 out of 5
The variety of products is great. Unfortunately, the package is only handed over against signature, which causes extra work in case of absence. This delivery method should be reconsidered.
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A
Rating: 4 out of 5
Quick order
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A
Rating: 4 out of 5
Super
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A
Rating: 4 out of 5
Prompt delivery; good service
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A
Rating: 4 out of 5
Cheap perfume and speed in delivery
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Fast shipping.
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A
Rating: 4 out of 5
The product meets my expectations
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
It would be very good if there weren't those delivery fees which represent almost 10% of a product at CHF 84.-- !
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A
Rating: 4 out of 5
As expected.
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A
Rating: 4 out of 5
Unbeatable selling prices
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A
Rating: 4 out of 5
no problems...
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A
Rating: 4 out of 5
Fast and reliable delivery. Reasonable prices, but no big discounts on this product. However, it is more easily available than in perfumeries, which is why I ordered.
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A
Rating: 4 out of 5
Very reliable site and timely delivery.
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A
Rating: 4 out of 5
good and fast
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Rating: 4 out of 5
Top stiff
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A
Rating: 4 out of 5
I don't know the site well yet
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A
Rating: 4 out of 5
Works very well and has a large selection.
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A
Rating: 2 out of 5
Good product, but delivery took 4 working days instead of 2. It's not honest on the part of the seller who clearly marked (delivery 2 working days)
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Response from 1000parfums.ch
Dear Madam,
Thank you very much for your comment and your direct approach to us to express your disappointment regarding the delivery time of your package.
Here is the history of your order:
1- Validation – Wednesday, September 12, 2018 – 22:26
2- Handled by La Poste – Thursday, September 13, 2018 – around 15:45
3- Notified for pickup due to your absence: Monday, September 17, 2018 – 10:22
4- Distribution at the counter - Tuesday, September 18, 2018 – 17:26 – Compliant delay
We remind you of our General Terms and Conditions of Sale that you accepted: https://www.1000parfums.ch/fr/conditions-generales-de-vente/
particularly article 8 – Delivery time: “Unless otherwise specified at the time of order validation, the delivery time is generally 2 working days after receipt of payment. Orders placed from Monday to Thursday after 3:00 PM will be shipped the following day. Orders placed on Friday after 3:00 PM will be processed and shipped on Monday.”
We have chosen to ship all our packages via PostPac Economy Signature to ensure reliable delivery, especially in case of loss, damage, or incorrect delivery. As indicated in our advantages, delivery occurs in 2 to 4 working days. We also remind you that La Poste does not deliver packages on Saturdays: https://www.post.ch/fr/particuliers/expedition-privat/colis-suisse-pour-les-particuliers/postpac-economy-pour-les-particuliers
Dialogue and proximity with our customers are among our priorities, and we want to assure you that we are constantly working for quality service in compliance with the GTC.
Wishing that your next order gives you complete satisfaction, we send our best regards.
Chloé Favre
Customer Service
Thank you very much for your comment and your direct approach to us to express your disappointment regarding the delivery time of your package.
Here is the history of your order:
1- Validation – Wednesday, September 12, 2018 – 22:26
2- Handled by La Poste – Thursday, September 13, 2018 – around 15:45
3- Notified for pickup due to your absence: Monday, September 17, 2018 – 10:22
4- Distribution at the counter - Tuesday, September 18, 2018 – 17:26 – Compliant delay
We remind you of our General Terms and Conditions of Sale that you accepted: https://www.1000parfums.ch/fr/conditions-generales-de-vente/
particularly article 8 – Delivery time: “Unless otherwise specified at the time of order validation, the delivery time is generally 2 working days after receipt of payment. Orders placed from Monday to Thursday after 3:00 PM will be shipped the following day. Orders placed on Friday after 3:00 PM will be processed and shipped on Monday.”
We have chosen to ship all our packages via PostPac Economy Signature to ensure reliable delivery, especially in case of loss, damage, or incorrect delivery. As indicated in our advantages, delivery occurs in 2 to 4 working days. We also remind you that La Poste does not deliver packages on Saturdays: https://www.post.ch/fr/particuliers/expedition-privat/colis-suisse-pour-les-particuliers/postpac-economy-pour-les-particuliers
Dialogue and proximity with our customers are among our priorities, and we want to assure you that we are constantly working for quality service in compliance with the GTC.
Wishing that your next order gives you complete satisfaction, we send our best regards.
Chloé Favre
Customer Service
A
Rating: 4 out of 5
Clear
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A
Rating: 4 out of 5
Perfect nickel
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A
Rating: 4 out of 5
correct and fast shipping
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Rating: 4 out of 5
Perfect
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Rating: 4 out of 5
Everything perfect. It would have been better if the postman could have put the package in the mailbox. Then I wouldn't have had to go to the post office the next day.
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