Customer reviews of 1000parfums.ch

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 4 514 published reviews
5 4 003 89% 4 420 9% 3 51 1% 2 16 0% 1 24 1%

Summary of reviews

1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2017
Top! Fast and extra quality price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2017
Super price!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2017
Efficient and fast service, Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2017
satisfied with fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2017
I love it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2017
Perfect with fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2017
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2017
Super :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
Good..Especially when you can no longer find your perfume in stores..Especially, keep it. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2017
The site is very nice and simple!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
Nice discovery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2017
tiptop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2017
Fast delivery, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
Perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
Very good and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2017
Fast delivery good price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2017
Super price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
Very satisfied, fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
The price is very attractive, express delivery and the product is of good quality. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
Very fast and super price!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2017
Efficient and good after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Really advantageous price and timely delivery. I already knew these perfumes, so no surprises at this level. Very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Perfect super price and delivery in 3 days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Reliability. Respect for deadlines. Too bad many products are not or are no longer available. The possibility of being alerted as soon as restocked would be welcome.
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Response from 1000parfums.ch
Thank you for your message which has received our full attention.
The beginning of the year is dedicated to restocking after the busy holiday season. The new version of 1000parfums.ch is currently in testing phase and will offer you new features including alerts for status changes as well as an even more pleasant navigation.
See you very soon!
Chloé Favre
Customer Service
Tel. 022 860 15 15
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2017
Excellent, very fast delivery. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2017
Anais super nice. Thank you to her.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/01/2017
Impossible to track the package, impossible to choose another delivery method that costs 9 CHF for a 'fast' delivery, in the end 6 days to receive my package
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Response from 1000parfums.ch
Dear Sir,
Thank you for your communication which has caught our full attention.
Dialogue and proximity with our customers are part of our priorities!
After checking the processing of your order here is what we observe:
Friday 13/01/2017 - 10:01:36 - validation of your order
Friday 13/01/2017 - 17:17 - processing and shipping of your order
Friday 13/01/2017 - 18:16 - an email notifies you of the departure of your package with the barcode number
Thursday 19/01/2017 - 09:52 - delivery of the package by La Poste
You are right, the delivery of your package was supposed to take place on Tuesday 17/01/2017. The package tracking indeed indicates a delay on Tuesday 17/01/2017. The Customer Service of La Poste, which we have consulted, is unable to provide us with the reasons for this unusual delay.
A complaint has been filed with a request for a refund of the service fee.
According to our General Terms and Conditions of Sale, article 13 - Shipping and packaging costs, “Shipments are sent: in signature PostPac Economy packages. Shipping and packaging costs are listed on the order confirmation and are added to the prices indicated on the store order form and on the invoice. ... This service is under the responsibility of the service provider. Brand Avenue SA cannot be held responsible for any delivery issues after the package has been handed over to the provider ...”
We will promptly proceed with the refund of the shipping and packaging costs of CHF 9.00.
An email is sent in parallel with the aforementioned documents that will allow you to take an objective view of the situation. Please do not hesitate to contact us for any further information.
Of course, we sincerely apologize for this unfortunate setback and the inconvenience it may have caused.
We hope to see you very soon on 1000parfums.ch and wish you a pleasant day.
Chlo Favre
Customer Service
Tel. 022 860 15 15
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
professional work. really no problems I will recommend you to my acquaintances thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
Ease of use of the site, different payment methods and fast shipping. Competitive prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2017
Fast delivery
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Excellent site, order always received within 2 days and compliant with expectations!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
Top! It's especially the only place where I find this perfume brand that I am a fan of.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
Very efficient yes I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
Tiptop
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