1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.
before completing the order by payment you could mention 'out of stock' and not after receiving the package. I have the invoice for the product not received but it does not tell me if I will receive it later or if you will refund me which would be normal
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Response from 1000parfums.ch
Dear Sir, You are right we forgot to publish the out of stock notice on your customer access and we sincerely apologize. We are sending you by email the tracking history of your order which will allow you to verify it. As we indicated, our supplier informed us of this supply problem on 11/08/2017. That is why it was available on 1000parfums.ch at the time of your order. This situation is quite exceptional! This item is now in 'coming soon' status. Of course, we also proceeded to refund the amount of CHF 45.00 on the same day. You have certainly been able to verify it in the meantime. We are sincerely sorry for this unfortunate delay and we hope that you will not hold it against us. Do not hesitate to contact us for any further information. Have a pleasant end of the day, Chloé Favre Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2017
Very well But the shipping costs are high! I would prefer to pay less shipping and receive my order within the week rather than the next day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2017
Order arrived quickly. Too bad the shipping costs are too high (package against signature)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2017
I am happy to have received my package, but what would have happened if I hadn't claimed it?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2017
Very good price. Fast.O
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2017
good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2017
Well set up, the prices could be a bit better! Thank you very much
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2017
I did not give the maximum rating because I had some problems on the site before I could order (I had to try several times before I could finalize). For the rest, it's perfect
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Response from 1000parfums.ch
Hello and thank you for your comment.
We are sorry for the problem encountered during your purchase.
To enhance the security of your online purchases, 1000parfums.ch has implemented 3D Secure payment.
This is an additional security device dedicated to online transactions by credit card.
“Verified by Visa” and “MasterCard SecureCode”, also called 3D Secure, are devices introduced by card issuers to combat fraud.
To shop on 1000parfums.ch, you must be registered for the 3D Secure program with your credit card issuing institution.
How 3D Secure works
During the first online purchase following your registration, a new window opens at the time of the payment procedure.
The security message you have chosen appears and you are asked to enter your personal password to identify yourself.
To register for 3D Secure
You will be automatically invited during your first purchase on an online store using 3D Secure.
For registration, you need your credit or prepaid card as well as your card account number.
The authentication procedure
Step 1: Make your purchases
Step 2: After validating your banking details on the PostFinance payment platform, you are transferred to your bank's site.
In the 3D Secure window that appears, the authentication procedure to follow is specific to each bank. Enter your password known only to you.
Step 3: You are redirected to the PostFinance platform to finalize and validate your order.
You will receive your order confirmation by email.
We hope this additional information will be useful to you.
See you soon,
Chloé Favre Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2017
easy to search and therefore to find and an immense choice!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2017
Convenient and fast, a lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2017
Works well, delivery time 1 - 2 days longer than other providers
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2017
Very well fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2017
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2017
very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2017
Fast, correct price, expensive shipping costs!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2017
Top-notch ordering process, careful packaging and product as described! A shorter delivery time (almost 1 week) would not have displeased me ;-)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2017
OK for the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2017
Very nice and pleasant site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2017
order received quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2017
Fast delivery service. I would have appreciated a sample, but there was nothing included. Package against signature as a safeguard, okay, but rather bothersome for me as I work all day, so I had to go to the post office again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2017
Perfect no problem price ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
Price-performance ratio is right.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2017
On some products the ml is not specified so disappointed upon receiving my order
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Response from 1000parfums.ch
Dear Madam,
Your communication has caught our full attention.
We are sincerely sorry that the set ref. 3634 Versace for Men, 3 Piece Set, does not meet your expectations. However, as you can see on 1000parfums.ch, the product description is clearly specified - Eau de Toilette Vapo 5 ml + Shower Gel 24 ml + After Shave Balm 24 ml as well as a short presentation, the notes and the creation date of the perfume - follow the link: http://www.1000parfums.ch/fr/versace-pour-homme-6988.html
You also have additional information indicating the article reference, the category (catalog), the olfactory family, and the % discount compared to the average public price observed. The same applies to our entire catalog.
The received set is indeed in accordance with the product sheet and its photo.
Please do not hesitate to contact us for further information.
Chlo Favre Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2016
Good and fast service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2016
Arrived quickly. Fragrances matching my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2016
Very attractive prices, too bad for the high shipping cost, it feels like the site is making up for it at the consumer's expense and without giving them a choice, it leaves a bitter aftertaste.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2016
The perfume is cheaper than at Denner
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2016
Fast service. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2016
Some products are even more expensive compared to other brands.
Very good packaging, however, be careful with the distribution of sagex.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2016
Efficient. Fast and correct delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2016
Fast delivery that was very well packaged!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2016
Fast delivery everything is fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2016
I gladly recommend...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2016
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2016
Very good just expensive shipping costs.
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