Customer reviews of 1000parfums.ch

4,9 /5

Based on 4 514 published reviews

5 4 003 89% 4 420 9% 3 51 1% 2 16 0% 1 24 1%

Summary of reviews

1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.

Reviews 3 and 4 stars

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Acheteur Vérifié

Published on 22/05/2019 à 13h53 following a purchase from 15/05/2019

Easy to use

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Acheteur Vérifié

Published on 13/05/2019 à 21h47 following a purchase from 06/05/2019

fast and efficient

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Acheteur Vérifié

Published on 07/05/2019 à 12h11 following a purchase from 01/05/2019

Fast and uncomplicated handling on the internet

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Acheteur Vérifié

Published on 18/04/2019 à 06h33 following a purchase from 12/04/2019

too much unnecessary packaging, not very eco-friendly....

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Response from 1000parfums.ch Published on 18/04/2019

Thank you for your communication. Due to a large catalog, finding the ideal packaging for each reference is almost impossible. That’s why we do everything to ensure our packages leave our depot well packaged, contents well secured and padded so that they move as little as possible; packages are subjected to several manipulations, jolts, pressures, friction, and shocks during the various stages of transport by La Poste. We will certainly evolve, ecology is an absolute priority today even for small businesses.
Best regards,
Chloé Favre
Customer Service

Acheteur Vérifié

Published on 17/04/2019 à 17h29 following a purchase from 11/04/2019

I ordered and received 2 perfumes LANVIN Avant Garde 50ml. One bottle was broken....

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Response from 1000parfums.ch Published on 18/04/2019

Thank you very much for your message.
The customer service of the Post informs us that you have not yet explained this problem.
Information about the damage to shipments The Post:
Report the damage within 8 days of delivery at your branch. There, the Post will create a protocol and then check whether you are entitled to compensation.
Additional services packages: Signature
The packages will only be delivered to the recipient against signature. In case of loss, damage, or incorrect delivery, Post CH AG is liable within the framework of the general terms and conditions 'Postal services for private customers' (GTC) up to a maximum of CHF 1,500.00.
If you have any additional questions, we are happy to assist you.
We look forward to your response in this matter and ask you to excuse any inconvenience caused.
Best regards,
Chloé Favre
Customer Service

Acheteur Vérifié

Published on 15/04/2019 à 16h48 following a purchase from 09/04/2019

good

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Acheteur Vérifié

Published on 15/04/2019 à 14h07 following a purchase from 09/04/2019

Fast shipping. Goods conform to what was ordered

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Acheteur Vérifié

Published on 10/04/2019 à 17h09 following a purchase from 04/04/2019

My ordered goods could not be delivered. Was indicated as available, but you have withdrawn from the purchase as it was not available. Too bad

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Acheteur Vérifié

Published on 07/04/2019 à 17h25 following a purchase from 26/03/2019

received very quickly and it's good to be able to pay by E-finance

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Acheteur Vérifié

Published on 04/04/2019 à 07h59 following a purchase from 29/03/2019

Good and complete

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Acheteur Vérifié

Published on 02/04/2019 à 13h22 following a purchase from 27/03/2019

Simple ordering process

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Acheteur Vérifié

Published on 01/04/2019 à 15h56 following a purchase from 20/03/2019

Large selection and fast delivery to home.

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Acheteur Vérifié

Published on 26/03/2019 à 16h31 following a purchase from 19/03/2019

Fast delivery and super prices

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Acheteur Vérifié

Published on 24/03/2019 à 16h21 following a purchase from 18/03/2019

Lots of choices
Fast delivery

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Acheteur Vérifié

Published on 17/03/2019 à 16h08 following a purchase from 11/03/2019

Not always easy to find the desired product

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Acheteur Vérifié

Published on 09/03/2019 à 12h59 following a purchase from 02/03/2019

Simple and practical

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Acheteur Vérifié

Published on 03/03/2019 à 13h44 following a purchase from 25/02/2019

OKOK

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Acheteur Vérifié

Published on 18/02/2019 à 16h21 following a purchase from 12/02/2019

No description

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Acheteur Vérifié

Published on 17/02/2019 à 16h16 following a purchase from 10/02/2019

Fast delivery, very well designed packaging, excellent value for money. Nevertheless, I give **** because the mascara I was looking for was out of stock.

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Acheteur Vérifié

Published on 14/02/2019 à 07h53 following a purchase from 06/02/2019

Fast, reliable and inexpensive

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Acheteur Vérifié

Published on 04/02/2019 à 18h43 following a purchase from 25/01/2019

Good product, inexpensive

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Acheteur Vérifié

Published on 30/01/2019 à 09h37 following a purchase from 21/01/2019

Fast

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Acheteur Vérifié

Published on 26/01/2019 à 15h04 following a purchase from 19/01/2019

to keep precious in your "bookmarks"

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Acheteur Vérifié

Published on 24/01/2019 à 13h00 following a purchase from 17/01/2019

Pleasant site, correct price

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Acheteur Vérifié

Published on 19/01/2019 à 16h58 following a purchase from 13/01/2019

Shipping costs could be free from 50frs of purchase

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Acheteur Vérifié

Published on 19/01/2019 à 14h04 following a purchase from 04/01/2019

Delivery fast and problem-free

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Acheteur Vérifié

Published on 08/01/2019 à 20h47 following a purchase from 28/12/2018

Assura

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Acheteur Vérifié

Published on 08/01/2019 à 15h12 following a purchase from 18/12/2018

I was quickly informed of the shipment of my package. Thank you to 1000 perfumes, but not to the post office as unfortunately it was mistakenly routed. After several days it finally arrived.

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Acheteur Vérifié

Published on 08/01/2019 à 12h38 following a purchase from 30/12/2018

Very satisfied. Orders received in 2 days as announced.

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Acheteur Vérifié

Published on 03/01/2019 à 13h52 following a purchase from 13/12/2018

Very user-friendly. Easy to use.

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Acheteur Vérifié

Published on 01/01/2019 à 12h34 following a purchase from 23/12/2018

gladly again

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Acheteur Vérifié

Published on 22/12/2018 à 19h35 following a purchase from 17/12/2018

Hyper hyper

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Acheteur Vérifié

Published on 20/12/2018 à 16h15 following a purchase from 06/12/2018

Choice, service and price are excellent! I order regularly and there was only one delivery error that Mrs. Favre from 1000parfums replaced in no time.

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Acheteur Vérifié

Published on 20/12/2018 à 12h28 following a purchase from 14/12/2018

It was my first order at your address. If the order processing always goes as experienced, the rating can be improved further. Merry Christmas, Happy New Year and much success. Regards P.E. Benz-Kundert

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Acheteur Vérifié

Published on 18/12/2018 à 18h54 following a purchase from 12/12/2018

Quite good, but not particularly cheap

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Acheteur Vérifié

Published on 12/12/2018 à 23h32 following a purchase from 06/12/2018

Hello, you should mention that there are still customs fees to pay in addition to shipping (which is normal) and the price of these fees... thank you

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Acheteur Vérifié

Published on 09/12/2018 à 09h08 following a purchase from 03/12/2018

Difficulty in composing one's cart without having to redo previous orders

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Acheteur Vérifié

Published on 02/12/2018 à 13h01 following a purchase from 26/11/2018

The products sold on this site are a bit cheaper than those in stores. Which is nice.

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Acheteur Vérifié

Published on 01/12/2018 à 13h10 following a purchase from 24/11/2018

The site is very good

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Acheteur Vérifié

Published on 27/11/2018 à 13h29 following a purchase from 21/11/2018

Very prompt and reliable. Good service

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