/10
★★★★★
based on 4218 reviews published
★★★★★
based on 4218 reviews published
Latest customer reviews
5
/5
★★★★★
Very fast shipping and product as requested
Acheteur Vérifié
purchased on 26/06/2018
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5
/5
★★★★★
Wide selection, very interesting prices, fast delivery. I am delighted!
Acheteur Vérifié
purchased on 15/06/2018
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 22/06/2018
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5
/5
★★★★★
Fast shipping. Competitive prices. Pleasant and easy site.
Acheteur Vérifié
purchased on 05/06/2018
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5
/5
★★★★★
Wide selection and very good prices
Acheteur Vérifié
purchased on 25/06/2018
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2
/5
★★☆☆☆
Instead of 48 hours, it was 96
Acheteur Vérifié
purchased on 23/06/2018
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Answer from 1000parfums.ch
Dear Customer,
Thank you for your message.
The Post delivers your packages throughout Switzerland affordably, safely, and reliably – from Monday to Friday until the next working day:
Package drop-off Monday – Delivery Thursday.
Attached you will find the results of the 'EasyTrack' from The Post: https://service.post.ch/EasyTrack/submitParcelData.do?lang=en&fromSearch=&formattedParcelCodes=99.60.023048.00020777
Orders placed on Friday after 3:00 PM will be processed and shipped on Monday. The shipments are transported by PostPac Economy Signature from the Swiss Post. Brand Avenue SA cannot be held responsible for a delivery problem after handing over the package to the Post:
Sat 23.06.2018 – 17:58 - Confirmation of your order
Mon 25.06.2018 – 15:45 - Package processing in our offices at La Poste
Tue 26.06.2018 – 11:30 – Shipment was sorted and forwarded
Tue 26.06.2018 – 16:35 - Shipment was sorted for delivery
Thu 28.06.2018 – 09:25 - Delivered by
The distribution of the package should have taken place on Wednesday 27.06.2018.
We apologize for the inconvenience. During the summer holidays, La Poste sometimes encounters delays in distribution. However, the service remains good.
We thank you for your understanding and wish you a pleasant day.
Chloé Favre
Customer Service
Thank you for your message.
The Post delivers your packages throughout Switzerland affordably, safely, and reliably – from Monday to Friday until the next working day:
Package drop-off Monday – Delivery Thursday.
Attached you will find the results of the 'EasyTrack' from The Post: https://service.post.ch/EasyTrack/submitParcelData.do?lang=en&fromSearch=&formattedParcelCodes=99.60.023048.00020777
Orders placed on Friday after 3:00 PM will be processed and shipped on Monday. The shipments are transported by PostPac Economy Signature from the Swiss Post. Brand Avenue SA cannot be held responsible for a delivery problem after handing over the package to the Post:
Sat 23.06.2018 – 17:58 - Confirmation of your order
Mon 25.06.2018 – 15:45 - Package processing in our offices at La Poste
Tue 26.06.2018 – 11:30 – Shipment was sorted and forwarded
Tue 26.06.2018 – 16:35 - Shipment was sorted for delivery
Thu 28.06.2018 – 09:25 - Delivered by
The distribution of the package should have taken place on Wednesday 27.06.2018.
We apologize for the inconvenience. During the summer holidays, La Poste sometimes encounters delays in distribution. However, the service remains good.
We thank you for your understanding and wish you a pleasant day.
Chloé Favre
Customer Service
5
/5
★★★★★
Fast reception of the ordered product
Acheteur Vérifié
purchased on 13/06/2018
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4
/5
★★★★☆
Fast delivery, could have less packaging, good price
Acheteur Vérifié
purchased on 21/06/2018
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5
/5
★★★★★
Good price and fast and reliable delivery, thank you
Acheteur Vérifié
purchased on 19/06/2018
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5
/5
★★★★★
Unbeatable prices, order delivered very quickly, completely satisfied.
Acheteur Vérifié
purchased on 18/06/2018
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5
/5
★★★★★
Nothing to say about this site! I ordered a perfume because I found it cheaper elsewhere knowing that I live in France and without knowing that they usually do not deliver outside of Switzerland but a lady I spoke to on the phone made a gesture for me to be delivered at home within 48 hours!
Acheteur Vérifié
purchased on 14/06/2018
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5
/5
★★★★★
Order delivered very quickly. Perfect.
Acheteur Vérifié
purchased on 17/06/2018
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1
/5
★☆☆☆☆
-
Acheteur Vérifié
purchased on 11/06/2018
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Answer from 1000parfums.ch
Dear Madam,
Your order was validated on Monday 11/06/2018 at 16:33.
On Tuesday 12/06/2018, you requested by phone a delivery for Wednesday 13/06/2018. At 15:20 on 12/06/2018 we informed you by email that we were unable to ship within the desired timeframe.
Your order was sent priority signature on 13/06/2018 at no additional cost and delivered on 15/06/2018 at 11:48!
Your Grrr corresponds to your dissatisfaction!
However, two events completely independent of our will have affected the situation:
- the last-minute announcement from our supplier of a delivery delay
- the distribution delay from La Poste, this service is under the responsibility of La Poste.
This accumulation remains quite exceptional... We understand your disappointment.
We reiterate our apologies for the inconveniences that may have arisen and hope to provide you with complete satisfaction on your next order.
Best regards,
Chloé Favre
Customer Service
Your order was validated on Monday 11/06/2018 at 16:33.
On Tuesday 12/06/2018, you requested by phone a delivery for Wednesday 13/06/2018. At 15:20 on 12/06/2018 we informed you by email that we were unable to ship within the desired timeframe.
Your order was sent priority signature on 13/06/2018 at no additional cost and delivered on 15/06/2018 at 11:48!
Your Grrr corresponds to your dissatisfaction!
However, two events completely independent of our will have affected the situation:
- the last-minute announcement from our supplier of a delivery delay
- the distribution delay from La Poste, this service is under the responsibility of La Poste.
This accumulation remains quite exceptional... We understand your disappointment.
We reiterate our apologies for the inconveniences that may have arisen and hope to provide you with complete satisfaction on your next order.
Best regards,
Chloé Favre
Customer Service
5
/5
★★★★★
Great
Acheteur Vérifié
purchased on 14/06/2018
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5
/5
★★★★★
SIMPLY PERFECT
Acheteur Vérifié
purchased on 13/06/2018
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5
/5
★★★★★
Very good, little disruption. Thank you
Acheteur Vérifié
purchased on 13/06/2018
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4
/5
★★★★☆
Fast delivery
Acheteur Vérifié
purchased on 09/06/2018
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 10/06/2018
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5
/5
★★★★★
I have never been disappointed with the quality of the products. I recommend '1000 Parfums'. Valérie
Acheteur Vérifié
purchased on 04/06/2018
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5
/5
★★★★★
Easy search, quick order and payment.
Acheteur Vérifié
purchased on 08/06/2018
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5
/5
★★★★★
Great site
Acheteur Vérifié
purchased on 06/06/2018
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5
/5
★★★★★
Clear site, competitive prices, fast delivery
Acheteur Vérifié
purchased on 06/06/2018
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5
/5
★★★★★
A lot of choices, interesting prices and fast and careful delivery
Acheteur Vérifié
purchased on 07/06/2018
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5
/5
★★★★★
Efficient, fast and very satisfying
Acheteur Vérifié
purchased on 23/05/2018
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5
/5
★★★★★
Fast
Acheteur Vérifié
purchased on 06/06/2018
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5
/5
★★★★★
Super price
Acheteur Vérifié
purchased on 02/06/2018
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5
/5
★★★★★
Always happy with my purchases
Acheteur Vérifié
purchased on 01/06/2018
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5
/5
★★★★★
I would highly recommend it
Acheteur Vérifié
purchased on 04/06/2018
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5
/5
★★★★★
Correct price / fast delivery
Acheteur Vérifié
purchased on 03/06/2018
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4
/5
★★★★☆
The order arrived within the expected time. However, it would be good to improve the protection of products when there are several pieces in the same box as a perfume packaging was slightly damaged during transport. Despite this small issue, it deserves 4 stars and probably one more star on the next order.
Acheteur Vérifié
purchased on 21/05/2018
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