/10
★★★★★
based on 4219 reviews published
★★★★★
based on 4219 reviews published
Latest customer reviews
5
/5
★★★★★
Fast delivery, Thank you
Acheteur Vérifié
purchased on 31/01/2020
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5
/5
★★★★★
Fast shipping, compliant billing, quality product
Acheteur Vérifié
purchased on 13/02/2020
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5
/5
★★★★★
Simple, reliable and fast
Acheteur Vérifié
purchased on 10/02/2020
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 08/02/2020
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4
/5
★★★★☆
No problem, impeccable execution for my order. But just a tiny oversight on your part: Some time ago the same order could not be executed as the products were out of stock and I was waiting for an email from you informing me that the products are available again.
Acheteur Vérifié
purchased on 08/02/2020
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5
/5
★★★★★
Fast. Interesting prices
Acheteur Vérifié
purchased on 06/02/2020
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5
/5
★★★★★
Order received quickly
Acheteur Vérifié
purchased on 06/02/2020
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4
/5
★★★★☆
Efficient! What more can I say: GOOD
Acheteur Vérifié
purchased on 05/02/2020
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5
/5
★★★★★
Impeccable ...nothing to say^^
Acheteur Vérifié
purchased on 04/02/2020
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5
/5
★★★★★
Fast and without problems
Acheteur Vérifié
purchased on 05/02/2020
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5
/5
★★★★★
Excellent site!!! Impeccable and fast service, all positive!
Acheteur Vérifié
purchased on 02/02/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 01/02/2020
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5
/5
★★★★★
Pleasant site. Great choice and great ease of ordering.
Deadline perfectly respected. Impeccable packaging.
Acheteur Vérifié
purchased on 31/01/2020
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4
/5
★★★★☆
The price is unbeatable, the delivery could be a bit faster, but is still good!
Acheteur Vérifié
purchased on 30/01/2020
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5
/5
★★★★★
Very well-made website. Lots of choices,
Very good price
Impeccable customer service (quick and efficient response)
Acheteur Vérifié
purchased on 11/12/2019
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5
/5
★★★★★
The site suits me perfectly as well as the choice you present.
I am very satisfied with your service.
Acheteur Vérifié
purchased on 21/01/2020
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5
/5
★★★★★
Very well!
Acheteur Vérifié
purchased on 31/01/2020
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5
/5
★★★★★
I can only recommend them. I ordered and 2 days later my perfume was in the mailbox. Super!
Acheteur Vérifié
purchased on 29/01/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 29/01/2020
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4
/5
★★★★☆
Okok
Acheteur Vérifié
purchased on 28/01/2020
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1
/5
★☆☆☆☆
I have never ordered neck cream from you, only the youth cream and the regenerating cream but I did not return it because it was too complicated as you do not facilitate returns. Prefer to remove the neck cream from my data! Thank you
Acheteur Vérifié
purchased on 24/01/2020
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Answer from 1000parfums.ch
Dear Madam,
Thank you very much for your Verified Review and for your direct approach to us to express the problem that occurred during the processing of your order.
However, as you will see on your order confirmation of 01/24/2020, the following two items were indeed validated:
Ref. 2211 Jean D'Avèze - Neck and Décolleté Cream with Cranberry Oil 1x
Ref. 2048 Jean D'Avèze - Regenerating Raspberry Seed Cream 1x
According to our General Terms and Conditions of Sale, article 10 - Return Article, you do indeed have the possibility to return the product ordered by mistake no later than 14 days from the date of receipt.
We will immediately proceed with the replacement. The merchandise must be returned undamaged, unopened, in its original packaging and by unit of packaging. The organization of the shipment as well as the return costs are entirely your responsibility.
We regret this unfortunate setback and fully understand your disappointment, however, our responsibility is not engaged in this situation. We are pleased to offer you the shipping costs for any exchange.
Do not hesitate to contact us, dialogue and proximity with our customers are part of our priorities!
Looking forward to hearing from you, we send our best regards,
Chloé Favre
Customer Service
Thank you very much for your Verified Review and for your direct approach to us to express the problem that occurred during the processing of your order.
However, as you will see on your order confirmation of 01/24/2020, the following two items were indeed validated:
Ref. 2211 Jean D'Avèze - Neck and Décolleté Cream with Cranberry Oil 1x
Ref. 2048 Jean D'Avèze - Regenerating Raspberry Seed Cream 1x
According to our General Terms and Conditions of Sale, article 10 - Return Article, you do indeed have the possibility to return the product ordered by mistake no later than 14 days from the date of receipt.
We will immediately proceed with the replacement. The merchandise must be returned undamaged, unopened, in its original packaging and by unit of packaging. The organization of the shipment as well as the return costs are entirely your responsibility.
We regret this unfortunate setback and fully understand your disappointment, however, our responsibility is not engaged in this situation. We are pleased to offer you the shipping costs for any exchange.
Do not hesitate to contact us, dialogue and proximity with our customers are part of our priorities!
Looking forward to hearing from you, we send our best regards,
Chloé Favre
Customer Service
5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 19/01/2020
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5
/5
★★★★★
Everything is perfect!
Acheteur Vérifié
purchased on 27/01/2020
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4
/5
★★★★☆
Punctual and fast delivery. Everything well packaged.
Acheteur Vérifié
purchased on 17/01/2020
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5
/5
★★★★★
As I already said, I find it a shame that you do not send samples of various perfumes...
Acheteur Vérifié
purchased on 07/01/2020
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Answer from 1000parfums.ch
Thank you for your comment which we take very seriously.
Depending on our availability and supplies, samples are generally included with purchases of CHF 150.00...
Sorry we cannot fully satisfy you immediately. Don't forget to sign up for our newsletter to be informed of our promotions. Currently, delivery is free until February 16, 2020!
See you soon on 1000parfums!
Chloé Favre
Customer Service
Depending on our availability and supplies, samples are generally included with purchases of CHF 150.00...
Sorry we cannot fully satisfy you immediately. Don't forget to sign up for our newsletter to be informed of our promotions. Currently, delivery is free until February 16, 2020!
See you soon on 1000parfums!
Chloé Favre
Customer Service
5
/5
★★★★★
Impeccable service and delivery
Acheteur Vérifié
purchased on 23/01/2020
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5
/5
★★★★★
Fast delivery, product at a very interesting price.
Acheteur Vérifié
purchased on 22/01/2020
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5
/5
★★★★★
Attractive prices, fast delivery.
Acheteur Vérifié
purchased on 22/01/2020
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5
/5
★★★★★
Service arrived a bit late.
Added a little something to make up for it
Very quick and kind
Very happy with the service
Acheteur Vérifié
purchased on 13/01/2020
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5
/5
★★★★★
Thank you for this very good product, good price and fast order service
Acheteur Vérifié
purchased on 18/01/2020
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