English 
M
Rating: 1 out of 5
Complete scam. Car without bodywork
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 2 stars
Reset filtersA
Rating: 2 out of 5
The order took a long time.
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M
Rating: 1 out of 5
I still haven't received my order and they don't give me answers.
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F
Rating: 2 out of 5
The package was supposed to arrive on the 23rd, then today, and it still hasn't arrived
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A
Rating: 2 out of 5
The package has not arrived
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D
Rating: 1 out of 5
My order has not arrived yet, big disappointment!
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C
Rating: 1 out of 5
Fatal, it says the order is delivered and it's a lie! They don't tell me where I can find it, what a disappointment.
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P
Rating: 1 out of 5
Still no package
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S
Rating: 1 out of 5
It was a disaster, the customers' opinion does not interest you, one is ignored!!!! I have written to you multiple times and never received a response!!!! 1 star is too much!!!!
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V
Rating: 1 out of 5
I put a star because it doesn't allow me to put any. Customer service is terrible.
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J
Rating: 1 out of 5
Information about the backlog had to be inquired
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V
Rating: 2 out of 5
Cardboard packaging too fragile, 2 items broken
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B
Rating: 1 out of 5
Almost 2 weeks after ordering still nothing received.
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P
Rating: 1 out of 5
I ordered by choosing express delivery, but my order arrived a week late, without any warning. I contacted customer service to request a refund, but I never received a response. You are here to do business, but with this lack of seriousness you have just lost a customer. Very disappointed by this lack of professionalism and communication.
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J
Rating: 1 out of 5
Delivery went wrong. Package "is stuck somewhere" Not delivered after 14 and no more updates
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R
Rating: 1 out of 5
Informally, the order does not arrive on time
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L
Rating: 1 out of 5
2 months to receive a package for Christmas. I took the lead and 2 months later still nothing.
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M
Rating: 2 out of 5
What was my surprise to find the same kit from another seller for almost 20€ less (I can accept a few euros, but here it's almost a 40% price difference) Not sure I will recommend anytime soon.
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S
Rating: 1 out of 5
Order placed on November 24. Delivery on December 16 of a package containing an item that has nothing to do with the requested product. Unsuccessful call to the number mentioned on the site which does not work. Sending a detailed complaint email with photos that remains unanswered. No need to say more.
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R
Rating: 1 out of 5
You are scammers, you neither send me the order nor refund my money, it is a shame that there are people like this.
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R
Rating: 1 out of 5
I have been waiting for my order for three months and they still haven't given me a solution. They are pathetic. Don't buy from this store. Out of ten orders placed, this is the third time I have problems and they are also very expensive. No one responds here. And they don't refund my money.
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R
Rating: 1 out of 5
Avoid...
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O
Rating: 1 out of 5
Not only did my order from December 1st leave late, but it arrived today, December 19th, at a pickup point that I did not choose, even though I informed 1001hobbies twice that I would be absent starting today. When I return, my order will no longer be available.
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E
Rating: 1 out of 5
I did not receive all the products! And that after 7 weeks of delivery time!!!
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S
Rating: 2 out of 5
The article is way too expensive compared to other providers. Ridiculously high shipping costs. Long wait for the order and no response to questions about the status of the package.
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M
Rating: 2 out of 5
I can't see where my order is and when it will be delivered.
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M
Rating: 1 out of 5
Order from October, should arrive around December 22 after numerous requests for a shipping date.
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F
Rating: 1 out of 5
This or that order I ordered something and I received something completely different and you can't even talk to anyone about returning the product, please send me who I can contact to return the product.
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A
Rating: 2 out of 5
After 8 months, I have not received my entire first order! My second order has not been taken into account! I am waiting for its cost, not evaluated, to this day !!!!! What to do????????
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A
Rating: 1 out of 5
Site too expensive
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K
Rating: 1 out of 5
Never ever order again. Absolutely not recommend
M
Rating: 1 out of 5
Too long waiting time for the ordered goods (longer than a week!). After the invoice was received and a DHL tracking number was assigned to the shipment, it has now been 3 days and the transport service still hasn't picked it up! Unbelievable!
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C
Rating: 2 out of 5
Order placed on 07/12 On 12/12 I receive a notice that the order has been shipped On 15/12 I receive an email saying that my order has not yet been shipped due to a delay in preparation On the site, marked as shipped on 12/12 Shipped? Not shipped? Not very serious all that
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C
Rating: 1 out of 5
disappointed, out of stock, opened package, damaged and miniature disappeared in the chronopost locker
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G
Rating: 1 out of 5
I ordered 2 airplanes, but in the box there was only 1 airplane. I have Tu 134 and I am missing Ilyushin 62!
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R
Rating: 1 out of 5
More than two months waiting for delivery and after claiming several times they delivered the order wrong, the items I bought did not arrive correctly, one item was missing and another arrived duplicated. A disaster, I will not buy or recommend this site again.
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S
Rating: 1 out of 5
Horrible, terrible customer service, I received a broken model and after weeks waiting for a response they do not answer anything, they do not care, they do not give options, horrible, I will never buy again.
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E
Rating: 1 out of 5
I ordered 1:35 scale airplane stickers and they sent me some of 1:48 scale. I am not satisfied and request that you send me the correct ones please. I will return the ones I have. Thank you.
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J
Rating: 2 out of 5
The last order, one item is missing, I sent an email, I am waiting for a response, this is the second time this has happened to me
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G
Rating: 1 out of 5
Terrible, does not respond to my messages !!!!!! And still waiting for a refund for a figurine canceled by them as well !!!! I feel like there are robots responding.
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