1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Not received the model how and when will you regularize this Thank you Cordialeme
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 01/07/2019
I canceled the order an hour later but had already paid. I was promised by e-mail that the money would be transferred back after receipt. Instead, goods arrived from France which I had to return at my own expense.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/06/2019
Delivery problem and return very lo
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 28/06/2019
the 'purchase ( Birthday gift for June 1st of my son ) was to deliver the model by the end of May. I had to wait until day 7 June ( about 845 hours ) and receive a phone call from the local post office informing me that at their premises there was a very bulky package ( ???? ) and that I could go and retrieve it. (Delivery was to ""home"") Too bad my son works in the UAE and had left that very morning....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/06/2019
epedier five days late due to an advertising catalog that was not in stock
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/06/2019
Without any preconceived ideas, I ordered 4 tubes of glue for a little over 40 euros and had them delivered ======================= after 4 weeks with a bunch of reminders !!!!!!!!!!!!!!!!!!! no need to add any more comments.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 24/06/2019
I paid for 3 day shipping I paid for 3 day shipping, it took 11 days to get here. You
Response from 1001hobbies
Dear Sherry, You made your order on the 8th of June. Only business days are taken into consideration. Since the 10th of June was a national holiday in France (where we are based), your order started to be processed only on the 11th of June and was shipped directly on the 12th since all the products your ordered were in stock. We have respected our deadlines. We therefore advise you to go and rate DHL for this delay. Best regards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/06/2019
I paid for 3 day shipping I paid for 3 day shipping, it took 11 days to get here. You
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Response from 1001hobbies
Dear Sherry, You made your order on the 8th of June. Only business days are taken into consideration. Since the 10th of June was a national holiday in France (where we are based), your order started to be processed only on the 11th of June and was shipped directly on the 12th since all the products your ordered were in stock. We have respected our deadlines. We therefore advise you to go and rate DHL for this delay. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/06/2019
Hello I ordered 3 sheets of decals on 11062019 on the history of my order is my colissimo dated at 11062019 with items checked 'COMPLETE' June 13 seeing that my order is not sent I contact you by phone and the surprise I am told that the products ordered were not in stock on 11062019 although they were in stock on the date of my order!!! I should in principle receive it from 21062019 I find the delay very long for an order of 3 plates of decals! I'm part of a model club and I'm the first to order from your site. What's more, I tried to leave a review on your site after several unsuccessful attempts. I contacted your store again to report the problem, and one of your advisers couldn't understand why it wasn't working. I tried again several times but to no avail, but your lead time for an order of 3 miserable decal sheets is too long! From now on I'll refer to other order sites, sorry. Cordia
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/06/2019
I still haven't received my parcel purchase made on 1006 confirmation of sending the parcel on 1806 according to the estimate I was supposed to receive my parcel on 1906 to date I'm still waiting for it
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/06/2019
I received my ordered vehicle quite quickly but to my regret, once I had unpacked it to put it in the window, I regretted the doubt I had when I sent the vehicle in its packaging to find that the front windscreen was damaged. I find this regrettable, especially for the price of the vehicle, and it's a shame that there isn't a minimum visual check on the shipment before it's dispatched. I'm going to hesitate twice before placing another order. It's a shame because I'd spotted about ten vehicles that I needed, but I'm going to look on another site because I was disappointed with my order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/06/2019
I am very disappointed because a tube of glue arrived open and has glued the order form and all the paints and I have no response from 1001maquettes I hope you will do what is necessary to send me back a tube of glue I have a photo of the order form at your disposal to
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Verified Buyer
Rating: 2 out of 5
following a purchase from 20/06/2019
If you don�t mind the slightly longer delivery time as it�s coming from abroad then this is the ideal company. Huge choice of items in my case enamel paints at a better price than I could find anywhere else. Happy all round thanks.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/06/2019
To date I still have not received my order or notice of its delivery I therefore find it premature to give an opinion on your company.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 14/06/2019
Shipment received much later than promised!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/06/2019
Delays worthy of the middle ages. The products are advertised as being in stock....but ordered on May 31st and as of June 13th...still not delivered.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 12/06/2019
The question was whether it was enough as I needed it relatively quickly but that's not really the point any more... no confirmation of receipt...on request my parcel was made ready for dispatch before my order according to the time stated in the mail...I refused to accept the parcel on 15.5. and until today nothing has arrived at your address???? I also ship to Thailand USA these parcels are faster to the recipient ?? Delivery from China 7 DAYS As I said to everyone FINGER away...... I will probably never see my money again!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 11/06/2019
Great service. Quick & courteous response after inquiry. Perfect! Recommended seller!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/06/2019
does not respect the deadlines when we contact them answer = we have just ordered the products you have just bought !!!!!! no excuse no information to reassure you""" nothing I will not order again.............................. ha yes to date I still have not received anything !!!!! date commande 29 m
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/06/2019
delivery times abit slow but otherwise excellent
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 08/06/2019
If there were minus stars, this would be the case here. First of all, the site is misleading and totally overpriced. Order placed on 3.5. only arrived on the 15th. Paid with Sofortüberweisung of course. Since I needed the model relatively quickly, I ordered it several days later at a much lower price elsewhere (ordered on the 1st day, arrived the next). I then wrote an email to the German email address and received a reply from a French address. On 15.5 I refused to accept the parcel. Strangely enough, the return has apparently not yet arrived at Modellbau as of 8.6. Constant emails about refunds which are not made as the kit has NOT been returned??? Packages from China Thailand USA were faster.....hmmmm Probably I will not get my money as it looks very unfortunate. FINGER WEG I have never written a review but from 1001 Modellbau I can only ADVISE everyone!!!!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/06/2019
Still not received
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 04/06/2019
Excessively long delivery time.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 30/05/2019
Still haven't got the planes yet. !! 3 weeks for delivery.......
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/05/2019
Excellent Value for Money. Would now Recommend 1001 Models as excellent company to deal with. No complaints. J. Cassidy.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 22/05/2019
20 days have passed and my order has not arrived !!! Tracking does not work either! Never again !!!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/05/2019
It's funny to receive a Lego tank in a huge package instead of a 200-piece B24 bomber after 15 days of waiting.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/05/2019
Models ordered on 20.5.2019 and payment made value 21.5.2019 and payment well received by 1001 maquette. However, the model must be ordered from the supplier (therefore not in stock) which is not mentioned on the 1001 maquettes website. Call dated 21.5. abruptly cut short by customer service !!!! This was my first and last order from 10
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/05/2019
Disastrous plastic quality! Unacceptable for a model of this price. Given that you're already very expensive compared to others, I don't think I'll be continuing with you. My previous order was given 5 working days and was delivered in over a month... Look for the mistake! Especially since 1001 maquettes doesn't wait more than a month to collect the order! Logically, the order should only be cashed when the order is sent.... others do it! An angry customer... jerk
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 19/05/2019
Hello, unfortunately the delivered item differs greatly from the ordered item in terms of color and design.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/05/2019
The product I ordered was for a model 110 as indicated in my search engine. I did not expect to receive such a small body which in the end will not serve me at all.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/05/2019
Very bad management and attention. I am still waiting for them to give me the procedure for a return on top of that it arrived broken. I would never buy anything here again in my life. Everything slow and they ignore any problem they have caused. Nefarious. Edit: I receive response here but not by mail as I have been claiming for two weeks to request the return of the product. V
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/05/2019
delivery too slow and expensive.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/05/2019
Third and last attempt to order. - exorbitant costs for delivery to French overseas departments - not in stock on site without prior notice - announced delivery in two days then not in stock with an unknown lead time. Pity end of collaboration
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 18/05/2019
The item did not fit my needs according to its dimensions as they are very small. They do not accept returns under any circumstances and do not comply with their return policy. Besides poor quality of materials and delays in delivery. I do not recommend buying their products at all.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/05/2019
Good quality fast delivery service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/05/2019
Problem on humbrol pot defective paint thick and lumps but not exchangeable because opened.....the pots are unfortunately not transparent and I am not devi
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/05/2019
I asked to add an article in my order after payment the answer was negative under the pretext that the package had already been shipped package still not received a
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/05/2019
P51 model purchased. Fast delivery BUT it was indicated on this box that the paints were supplied which is false. 4 paints supplied 2 missing including the main one and 1 which does not correspond to the model. Result: I'll have to go and buy the paints before I can assemble the model.
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