Customer reviews of 1001hobbies

Ordered on February 9, 2019 and March 1 still got nothing Call you a NL number from Amsterdam they connect you to France where sir is not understandable and brutal Now just hope we get 65 euros back

Package not arrived...sent email to request a refund but got no response.... not very serious

After I placed my order and paid in advance, I was suddenly told that the item was no longer available. Since then I have been fighting to get my money back. Several deadlines were ignored. Order no.: 157995 I can only advise everyone not to order here.

Order placed on February 12, validated the next day. Parcel left on February 20. And now it's February 28, no news, and yet I phoned 3 days ago. "We're going to investigate!

I have been waiting for results for a very long time and they are not serious at all. They don't even answer my ema

I had ordered the 1st Spanish electric submarine, Péra, and I received ... a model of an English steam submarine... Admittedly, I could have returned it to you because the order did not correspond to the product received, although the correct references were on the invoice. But being ill and not having all my mobility I didn't have the courage to queue up at the Post Office to return it to you. In fact, for want of anything better to do, I assembled it: it took me 1 hour and that was it. So it was a very disappointing experience. This was the first time I've contacted you, and unfortunately the test was not conclusive, so this will be the last.

Products ordered on December 16, 2018 arrived in Rome on February 21, 2019. No further comment.

Order validated on 302 Order amount withdrawn on our account on 502 Order shipped on 502 (announced delay 3 to 4 days) No news on 902 I send an e-mail to 1001 maquettes no answer so far.... No news to date (it's 2302). This is simply unacceptable! The models were intended to keep my son busy during his school vacations which are coming to an end.... I won't be ordering from this store again, and it's not my fault!

A big rip-off! After I ordered and paid in advance, I was suddenly told that the item was no longer available. Since then I have been fighting to get my money back. Several deadlines were ignored and now my lawyer is active. I can only advise anyone not to order here.

Disappointed I ordered a set of rear shock absorbers missing a part in the set.

order on 0902 shipped on 1302 ???? still nothing received to date: scam or not?

Delays far too long, prices too high and assistance that doesn't keep its promises. 1st and last experience

Null. No communication. Abherent prices. Non-existent follow-up.

On 25.01.2019 I ordered the item no. HELL52904 (invoice no. DE146167 order no. 156103). Unfortunately I had to realize that 3 colors were not included (No. 11166 and 209). I complained about this defect by email on 11.02.2019 and have not heard from you to date. You had replied to me that you would take care of this matter immediately. When will I receive my missing colors?

Nefasta experiencia. I placed the order on December 12 and I am still waiting for the refund (two months !!!!!) very good words by email and phone but nothing nothing or product or money. My second step will be to file a complaint for this.

They say you rarely get a second chance to make a good impression. For a first order I'm disappointed. This site is a waste of time. An item is indicated as being in stock and after several days you are told that it is unavailable. Refund made one week after the order date. No commercial gesture. I'll never go there again. I would not recommend

Before buying I sent an email to know if the product (noted in stock shipped in 24h) would be delivered before 8 days. The answer was positive if you order today which I did and paid for express delivery. When nothing arrived and the site was not being prepared, I called 36 hours before the event for which we needed the gift. I was told (very kindly) that I had ordered a model that was not available! After looking for acceptable alternatives, I ended up taking a model that cost €450 more! and I was assured that it could go immediately and that I'd have it in time. This was not the case and I arrived for the retirement of our colleague with a photo... It was extremely embarrassing, especially for the people who had contributed to the gift. I

This used to be a great web sight.You... This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!

Overall Poor Service Placed and order for a model plane in mid December. Order was expected to ship about 7 days after order placement and ship with DHL. It did ship when expected, however, the DHL tracking number they provided did not work. Their e-mail reply stated that their ""logistic partner made a mistake"" and it shipped some other way with no tracking number. I was refunded some of the shipping cost. When it arrived, the shipper box arrived in very good condition with no signs of damage, physical or weather related. I point that out because when I opened the shipper box and took out the model's box, I quickly could tell that the model's box had previously gotten wet. Anyone could see and feel that the box got wet and then dried. It also means that their order processing department could tell and shipped out the box anyway, knowing it might have issues. The water did reach the components inside. I'm okay with the plastic parts getting wet, no harm, I'm okay with the manual being warped by the water and the staples on it getting rust, it still readable. I'm not okay with stickers warping, fading colors, and losing adhesiveness. Sent two e-mails before getting a reply. They said they would send replacement stickers. I e-mailed back asking if possible to ship in box instead of an envelope because the likely hood of bending. Did not received a reply. 5 weeks later, no stickers. Send an e-mail, they don't reply. Send a second e-mail, they don't reply. 6 weeks later still no replacement stickers. First and Last purchase with 1001 Modelkits. By the way, their price for the model is about 35% over the original retail price.

This used to be a great web sight.You… This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!

Overall Poor Service Placed and order for a model plane in mid December. Order was expected to ship about 7 days after order placement and ship with DHL. It did ship when expected, however, the DHL tracking number they provided did not work. Their e-mail reply stated that their ""logistic partner made a mistake"" and it shipped some other way with no tracking number. I was refunded some of the shipping cost. When it arrived, the shipper box arrived in very good condition with no signs of damage, physical or weather related. I point that out because when I opened the shipper box and took out the model's box, I quickly could tell that the model's box had previously gotten wet. Anyone could see and feel that the box got wet and then dried. It also means that their order processing department could tell and shipped out the box anyway, knowing it might have issues. The water did reach the components inside. I'm okay with the plastic parts getting wet, no harm, I'm okay with the manual being warped by the water and the staples on it getting rust, it still readable. I'm not okay with stickers warping, fading colors, and losing adhesiveness. Sent two e-mails before getting a reply. They said they would send replacement stickers. I e-mailed back asking if possible to ship in box instead of an envelope because the likely hood of bending. Did not received a reply. 5 weeks later, no stickers. Send an e-mail, they don't reply. Send a second e-mail, they don't reply. 6 weeks later still no replacement stickers. First and Last purchase with 1001 Modelkits. By the way, their price for the model is about 35% over the original retail price.

This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!

Hello I placed an order with you which was paid for a week ago. You tell me that it has been dispatched, but when I look at the parcel tracking it still hasn't been dispatched and of course I still haven't received it. I don't know where the error or lack of communication is, but it would be nice to know. Thank you for replying quickly by e-mail or otherwise. Cordi

It's not easy to navigate around the site, but delivery times are far too long. What's more, it's still not

It's difficult for me to evaluate this order since I still haven't received the model. I called 1001 maquette again and they answered the next day. It's been 3 weeks since I ordered the product and still nothing. It's far too lo

The goods were supposedly shipped, but the shipment number is unknown at DHL.de and the shipment is still in Le Harve (10 days ago) at DHL.com. Customer service has been unable to provide any further information for 5 days!

I should have received the package 11 days ago and still nothing. I also sent them an email and they haven't even replied. De momenro nothing happy with the treatment received. 0% recommended in case I ceciva I will let you know.

The item and the box arrived damaged. I contacted the store they attended me right away but first they blamed the carrier when the packaging that came to me was not in bad condition and told me that either I paid the return costs or I kept the broken item and they gave me a voucher of 10 euros as an exception. I did not like the treatment at all. I consider that this store lacks seriousness and I will not buy again.

Impossible! Item ordered never arrived then I had to argue with various staff and was ignored by supporters both by email and in a chat with them when told I wanted my money back! I recommend everyone not to buy here. At least I won't be ordering here again

Parcel received this day.....I have the impression that it is an old second hand thing so much the serigraphy on the earphones e""piqué"". I wouldn't recommend this site at all

Order still not received after 3 weeks. Do not choose delivery by Mondial Relay (incompetent company). Very disappointed with my experience at 1001 maquettes. Hoping one day to receive my

Easy to use on-line shopping. Good source for hard to find products.

The order took 10 days to arrive

Paid a lot for postage and then waited a week for delivery. Very annoying.

I am obliged to put a star for my comment to be validated but if it were possible to put negative stars that's what I would do ... it's unacceptable to sell this the dimensions are deceptive the quality is mediocre to pay so expensive shipping costs to wait so long to have his model it's called theft. I don't recommend it at all. For the record, this model was supposed to help me present a project as part of my studies, but I'm thinking of not presenting anything because I risk making a fool of myself.

Lack of stock the orders of this fact delays for a faster delivery you give a wrong answer???? long duration from the order to the expedition and not from the expedition to the reception there is nu

Delays far too long and a "disorganized" communication for prices higher than the competition (bcp more efficient which p

I received a dust-covered box with torn corners taped and stapled as if from a yard sale. I don't know if the box is complete. For the price it's

Not recommended if I don't call to claim the order they don't send it and after the error they don't change the shipment to express service to receive it on time they send it with the slowest service there is and they don't have follow up. Lousy service

Delivery time 3-4 weeks. Mails are not answered. Never again.........