English 
V
Rating: 2 out of 5
Got exactly what i ordered and on time
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 2 stars
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Rating: 2 out of 5
I placed an order on the site at the beginning of December and my order has still not been dispatched. I don't mind hearing that you've had supplier problems, but 2 days before Christmas I find this a serious lack of professionalism.
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Rating: 1 out of 5
I canceled my order 10 minutes after placing it, had a person on the phone twice and you sent it anyway. I call that esc
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Rating: 1 out of 5
parcel badly packed box open decal sheet deteriorates delivery time very
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A
Rating: 1 out of 5
one month after the commnade still not delivered any unbearable news
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C
Rating: 2 out of 5
Negative experience regarding shipping. First they made a mistake with the shipping method I had selected and told me they would refund the difference between the shipping I paid for and the one I used but after more than 2 weeks I still haven't received the difference. The shipment finally arrived after a week
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A
Rating: 2 out of 5
delivery time too long
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V
Rating: 1 out of 5
This has to be the worst company I have ever dealt with on line. They don't have a UK warehouse. They take orders letting you believe they have stock which they don't. When I finally get someone a the phone(in France) he didn't really care about the issues that I had pointed out and offered no way to fit it. If you are thinking of ordering DON'T. Move on to the next page and hopefully have better luck than I have had with these people.
A
Rating: 1 out of 5
Package opened, packaging torn. Paint missing
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A
Rating: 2 out of 5
I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
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Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
V
Rating: 2 out of 5
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
V
Rating: 2 out of 5
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
C
Rating: 2 out of 5
Very bad after-sales service, responding to different delivery days.
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A
Rating: 1 out of 5
if 101 maquettes is reactive to orders their shipping service""machin chose.... relay"" is scandalously inefficient... here are 7 days that my package is wandering in France or.... outside France !!!!
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V
Rating: 1 out of 5
Zeer slechte online shop het zijn… Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
A
Rating: 2 out of 5
Sorry but my evaluation is not positive. Two products in the catalog and after days of waiting they inform me that they are not available. Waiting too long I am still waiting for the ones I had to change.
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Rating: 1 out of 5
Still not delivered 8 days after the order. No follow-up by customer service. No new delivery date.
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Rating: 1 out of 5
Zeer slechte online shop het zijn... Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
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V
Rating: 1 out of 5
Just what I required delivery excellent quality good Thanks
C
Rating: 1 out of 5
After charging 1899€ for express delivery, the package arrived 5 days later, i.e. as if it had been sent by post.
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C
Rating: 1 out of 5
Well, two months after placing the order, the refund arrived... lousy service in every way. The only thing I can say in their favor is that even with much delay they end up refunding the money but I will not repeat the experience.
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Rating: 2 out of 5
Email received that the delivery had arrived at the relay point but the relay point did not have it yet (a free return ticket)
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Rating: 1 out of 5
Unaware of order progress
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Rating: 2 out of 5
Package ordered 15 years ago and still no news ... The delivery in world relay was estimated between the 2911 and the 0212 and we are the 5
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Rating: 1 out of 5
...I phoned .... and one of your representatives assured me that he would do everything in his power to extinguish the resentment I feel .... point !!! this is why, for the moment, your service is only worth a pale star shining timidly in the firmament of Cay-Maubuisson commercial firms ... a clie
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C
Rating: 1 out of 5
The carrier ""La Poste"" are USELESS. According to the tracking they attempted delivery on 611 again on 711 then again on 1411 and the next notice I have is on 2611 which says they are returning it to sender. They have not called me on my cell phone to arrange a time for delivery nor have they left a note or anything. They have done nothing to try to contact me. Inexplicable. Logically as I think almost everyone I am not 24 hours a day without leaving home but it was as easy as making me a call .... Time wasted now to claim the money and I'm left without the product.... A F
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C
Rating: 1 out of 5
Fatal.i am still after them to solve a problem with a radio control truck.do not buy anything from this store.very bad experience.
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A
Rating: 2 out of 5
The lead time from order to delivery is around 3 weeks. What's more, 1001 MAQUETTES is about twenty euros more expensive than its competitors, when you compare the same product of the same brand, of course. I wouldn't buy from 1001 MAQUETTES again.
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A
Rating: 1 out of 5
Misleading description
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C
Rating: 1 out of 5
Well, on November 28th, having requested a refund for an order placed on October 7th that never arrived, I still haven't received the money and when you ask them they always postpone it to the following Wednesday. This smells like a scam. Do not buy here, no way. You will be left without an order and without money. I update: I have checked my account and there is no
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C
Rating: 1 out of 5
Bad experience. I will not buy again
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A
Rating: 2 out of 5
Package not packed with sufficient care. A simple cardboard box too large for its container, closed with a single piece of tape on the top...as a result, the box arrived crushed and even torn in places. The box containing my model was therefore folded and one of the parts inside was detached from its support...free warning as nothing was broken, but it makes me reluctant to recommend anything from you...when we know how little care the postal service takes with parcels, we owe it to ourselves to do better!
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V
Rating: 2 out of 5
I got the wrong colors... And a book in French (it didn't say it was in French)... Model is ok in itself
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C
Rating: 1 out of 5
I have not received my order and they do not answer my complaints. They neither delivered the product nor refunded my money.
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Rating: 2 out of 5
Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie
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V
Rating: 2 out of 5
Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie
A
Rating: 2 out of 5
I ordered on 20102018 a model HELL80791RENAULT F1 RE 20 az today I am being lied to about the availability of this item. I strongly advise against this merchant who accepts payments but does not honor deliveries.
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Rating: 1 out of 5
Very disappointed with my purchase, disoriented by the lack of information on the model measures, then wrongly informed me that RC means radio control. Radio control of what? Then at least inform me that the product measures 9 cm. That's the
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V
Rating: 1 out of 5
Very good service
A
Rating: 1 out of 5
Order placed on 291018 Delivered on 131118. Charged on 291018 Uh if I want such delays I don't order on the Internet... I'm going to see my favorite tobacconist
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