Customer reviews of 1001hobbies

Unacceptable delivery time 24 days!!!!!

No problems with the order. Some minor damage to the package. DB

there was no paint in the boxbut after reclaiming it i had a hard time getting itthey sent me 5 out of 7 so i don't have all the colors great for making the model.

Two and a half weeks to arrive Excellent communication but the order took far too long to arrive

Delivery time too long, especially when you request and pay for rapid delivery.

Two and a half weeks to arrive Excellent communication but the order took far too long to arrive

order placed on 10.02.18 and still not shipped but my credit card was debited within 48h I think it my vaccine e.commerce request for order cancellation to this day

Delivery of a non-ordered model in place of the ordered one, with the same price.

Although they have a variety of products they are more expensive than in other places(I have seen kits for 20 € that in other places the same is worth 9 €) and with the price of transport even more.besides the time that passes between ordering and arriving is excessive considering the proximity.I have ordered models in more distant places and they have taken less (USA).little rec

I ordered 4 very small pots of paint for models (14ml per pot) for a total of 7 euros shipping costs ? 7 euros also unbelievable.

Good selection of products and a nice alternative decal scheme made possible for my Beaver floatplane project. Delivery took a while longer than I expected but would be happy to use this company again.

Good service

slechte communicatie, trage levering Twee weken geleden mij bestelling geplaatst, alles zou binnen 24 uur verzonden worden volgens de website maar is pas na 11 dagen thuis bezorgd. Verzending zou een week na bestellen al zijn verstuurd, achteraf blijkt dat ze vanuit Frankrijk verzenden en dat duurt ongeveer een week voor t in Nederland is. Na een week navraag gedaan over de status maar dan wordt een standaard antwoord verstuurd wat neerkomt op geduld hebben.

I received only a decal the item says… I received only a decal the item says ""kit"" and the decal was bend and the color rubbed off !! awful

slechte communicatie, trage levering Twee weken geleden mij bestelling geplaatst, alles zou binnen 24 uur verzonden worden volgens de website maar is pas na 11 dagen thuis bezorgd. Verzending zou een week na bestellen al zijn verstuurd, achteraf blijkt dat ze vanuit Frankrijk verzenden en dat duurt ongeveer een week voor t in Nederland is. Na een week navraag gedaan over de status maar dan wordt een standaard antwoord verstuurd wat neerkomt op geduld hebben.

I received only a decal the item says... I received only a decal the item says ""kit"" and the decal was bend and the color rubbed off !! awful

You got me wrong 2 out of 5 models you never responded to my complaint you never published my complaints. Very little seriousness and professionalism ... my 120 euros you took it though!!!!

Goods ok but 2 weeks delivery time is just too long!

DELAY NOT RESPECTED Purchase on 702 at 11h44 processed on 802 at 9h17 sent on 802 at 18h41 and today on 13 STILL NOTHING! At the time of purchase specified 24h to "" The delivery time is 1 to 2 days"" Delivery and processing fees €699 EUR anyway

Pitiful...two voltage. Lame!!!still not delivered order made 29012018.

Hello I ordered a 4x4 car in beige and I received in black without asking me my opinion Moreover it was for a birthday the 02.02.18 I ordered in advance by saying that in France that arrives quickly Of the fact I did not receive the day which was necessary. Je suis désolé e

my material arrived in bad condition and they won't change it.

The delivery time... Much too long! The parcel arrived safely....Only one small problem... I've just been to another site where I was offered the same item I ordered from you on JANUARY 10, i.e. the LONDON ROUTEMASTER BUS at a price of 39.99 euros, whereas it was invoiced to me at 79.99 euros! I wanted to let you know. Sincerely Ja

Bought a set of twelve small metal airplanes but there was only one inside the package so I contacted the company for an explanation. There was an error on the site on their part that was not clear so they were giving me a voucher of Eur. 500 but in my opinion they had to give me back the shipping costs and the amount I paid for the product because I was not interested in the voucher!!!

Very pleased with the service 1001 Modelkits delivered. Everything spot on.

they do not meet the deadlines you call and tell you that they send it to you by DHL instead of by post to make it faster and the next day they send you an email saying that for two weeks. a mistake ???????? you shameless menudos sinvergüenzas you put that the shipment is made the next day not in four working days that have been six calendar days then you tell them that you do not want the order as well as five times that you refund the money and do not answer you I will pay shipping costs back and forth SIII but of my not comeis. and if anyone wants to buy there are more sites that where these spotmodel for example today day 7 I got the order and as I could not expect less is wrong wrong colors ask for two types of glue and with all the face you put the same 2 times you send them an email and do not answer come on a disaster of people now I told them to return all items to see if I get a response

Unprofessional order processing lack of communication and consideration for the customer

Order placed with models supposedly in stock and marked shipment within 24 hours. I received it more than a few days later and it's not La Poste's fault. I've since found another site where prices are much lower.

Found a fairly rare model kit here and as it was under �10 with postage had no qualms at all. Delivery took about a week but it was excellently packaged.

Fast shipping and received the product as expected.

I had to wait too long for the article to reach me until 30.01 is not yet delivered

Bjr 3 cde faite avec qqe jour d'ecart1 colie reçue dont un tub de colle tout sec et apres 10j tjr pas les autres cd

Dit bedrijf is slecht. Ik had het bestelformulier goed ingevuld maar door een fout in hun systeem miste mijn huisnummer. Direct na de bevestigingsmail heb ik mijn juiste adres doorgegeven. Toch stuurde het bedrijf mijn pakketje op zonder huisnummer. En dus ging het retour afzender. Na maanden mailen en mijn geld terug vragen waar niet op gereageerd werd kreeg ik op 15 januari een bevestigingsmail van DHL dat mijn pakketje zou worden afgeleverd. Besteld in begin september 2017 en pas op 22 januari mijn pakketje krijgen. Het is een Frans bedrijf waar waarschijnlijk niemand de Engelse taal spreekt. Advies: BESTEL HIER NOOIT!

No refund from 02.01.2018 until today 25.01.2018 despite proof of receipt and several reminders. I will probably file a criminal complaint for suspected fraud. No response to my 7 emails to date!!!

I've had a great experience with ordering my pilot's. 1/72 scale. Vietnam. They arrived and they are detail. If you have more of the ones I ordered I will be interested in purchasing. Do you happen to have other Vietnam crew pilot's and side Gunner's?. My other ? Is do you have? Or make the side guns for the side Gunner's. At 1/72 ?. And if you do! Or decide to. I am very interested in picking those items up also. I will still be ordering in the future from you. Thank you very much.

I have been waiting for my order for days. No reaction neither by phone nor by mail ... Absolute scam

After several contacts phone calls emails I am still waiting for the refund of TWO orders from the beginning of DECEMBER 2017 that were not honored although the products appeared in stock on the website. I received an email last week saying it was going to be done but a week later still nothing. This is why I find this company's service to be rubbish and why I would certainly not recommend it.

order of 10118 materials available but still not shipped without any explanation. Where is the seriousness of this establishment. Not at all satisfied

delivery time too long grasse a mondial relai

a comis waiting for 3 weeks with no convincing answer