Customer reviews of 1001hobbies

Refused my order Refused my order, then held my money.

Refused my order Refused my order, then held my money.

bonjour je suis decu de ma commande car j'ai commander 4 colle et payer j'en est recu 2 c'est du vol arnaque il faut me remboursait les 2 colle payer

I'm not at all satisfied with the product I marked in metal and received in plastic ..... I would never recommend this site again.

Bjr j'viens de recevoir la commande plus de 80€ manque plan de montage et décalque impossible de les joindre par téléphone et par mail ( la page contacter nous effarante)jepeut même pas me connecter à mon

Still waiting for the parcel sent by Relay on 3072017 received on 6 072017 at the customer collection point. At the reception point today on 17072017 she said she had received nothing. I phoned Relay Belgium, who confirmed that the parcel had been at my disposal since 6072017.

it took ages for the goods to be dispatched and for me to receive them....

It took over 2 weeks until the figures in stock arrived.

Package sent on time as advertised on the website. However the packaging was too light, I had ordered 30 small pots of paint which were placed loose in a simple bubble envelope. I had also ordered a decal sheet which was placed unprotected in the middle of the pots, so it arrived crumpled. The free poster is crumpled too, and good to go.

1 year ago to the day on 080716I ordered a model (lotus type 72c 1970 from ebbro:ref EMSF001)paid 10751euros cashed the next day but still not received the order! After several emails, the last one with a reply dated 160916 from a certain Guillaume Mortier, no more replies, they take people for fools, while on my account on their site the order is still being processed! I've stopped the emailsbut they've still been cashing the money for a year. Don't order from them as long as it's ok, it's ok and they're more expensive!

Parcel not yet received already 1 month late although it was marked in stock it should wait to be restocked but the package was lost so they sent me one at their expense they told me but with a carrier very slow except that I basically paid for a fast delivery and they do not want to make any gesture I'm still waiting for my package I do not recommend to buy

Benpas glop! According to Colissimo you didn't pass on my full address - they only had 270 bd de Ste Marguerite 13009... it's the business address of the CHU Ste Marguerite but it was missing the precise place where I work... whereas on the 1st delivery everything went fine.... ??? Pavilon Solaris result => parcel supposedly delivered but I don't know where I called Colissimo ... they're going to try to contact the delivery man to find out where he dropped the parcel off at 6.30pm... what I do know is that the secretary's office was closed! I left at 9.15pm... without my parcel and on vacation for 4 weeks...not glop! Aff

Model ordered in black, arrived in burgundy ...........

I've been waiting for a refund for an order for over 20 days, no communication from 1001 maquettes, no reply to my email, seriousness is not 1001 maquette's strong point.

Enough over the handling and especially the wait of 2 weeks instead of one with a dhl supplement of 1999€ in order to receive normally quickly... Hoping not to be outdone by the new order

I was disappointed when I received my parcel because it was open due to the fact that the scotch tape had been put on incorrectly. Fortunately, it contained everything I needed.

the gift arrived 2 days late. On the other hand, the car circuit is very good and my grandson is happy. You just need to improve your delivery times

Having placed an order for Father's Day, I still haven't received the parcel, which has taken far too long to arrive, a week after I placed the order.

delivery times far too long.

Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.

Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.

SLOW SERVICE I still haven't received my order which was placed on June 3rd.

SLOW SERVICE I still haven't received my order which was placed on June 3rd.

Unreliable and irritating seller. Purchase made a month ago responds with dropper with communications that only serve to stall. At the last request for information repeated twice to get an e-mail in response they wrote to me: ""We have contacted our logistician. We will let you know."". It's been a week and I still don't know anything. By now I am convincing myself that I threw my money away. The delivery address in my order and in their order confirmation is correct and corresponds to a company where there is always someone ready to receive.

A C H T U N G A C H T U N G FRAUD SUSPECTED The goods were ordered and paid for on May 19. No goods to date (June 14) and no response from customer service since June 9. This smells like FRAUD - whoever orders here should have the money left and order the goods elsewhere! Can only say: FINGER WEG !

I ordered models on this site and received them fairly quickly. However, I ordered paints and other small items 10 days ago and I still haven't received my order, although it was debited from my bank account 2 days later. So I'm not satisfied with their

Hello very dissatisfied with after sales service I had a problem with varnish I sent 5 emails and no response no better with the phone unreachable sorry but I will no longer order from 1001 maquettes it is p

The shipping process is slow since I ordered until it was shipped 5 days passed when the payment was made on the same day. The company despite using a .es domain is not located in Spain but in France which makes shipping more expensive and takes longer. I am used to buy in Europe and normally in 4 days things arrive not in 10 as it has happened and that the shipment was to a metropolitan area of Madrid. If you are in a hurry look elsewhere. ----------------------- Regarding the response from the web the tracking says the following paid on the 31st the day 2 DHL receives the tracking number but the package is not processed (does not really arrive at DHL) until day 6. The reality is that the package has not been delivered to the agency until a week later. From the time the package is delivered to the agency to its delivery if two days but it is 1001 maquetas who defaults by not actually processing the order. I really doubt that 1001 maquetas has in stock everything that I ordered.

I ORDERD A SPITFIRE KIT IN MARCH AND … I ORDERD A SPITFIRE KIT IN MARCH AND PAID FOR IT IS NOW THE 12TH JUNE AND STILL HAVE NOT RECEIVED IT ALL I AM TOLD WE ARE LOOK IN TO IT

I ORDERD A SPITFIRE KIT IN MARCH AND ... I ORDERD A SPITFIRE KIT IN MARCH AND PAID FOR IT IS NOW THE 12TH JUNE AND STILL HAVE NOT RECEIVED IT ALL I AM TOLD WE ARE LOOK IN TO IT

Received after a month and a half very disappointed model or nothing opens interior that walks not detailed very disappointed do comma

Fairly average service. Only take products that are in stock, otherwise you will be systematically billed for shipping costs if you accept shipment in several instalments.

hallelujah!!!..my parcel arrived on 2305...although we had agreed on 1005 by e-mail to send this parcel...13 days is not a bad delivery time. For my 1st order, the delivery time was 15 days...There's better!!!.So I know that on the 1st order, a product was no longer available, but if I don't call you after 10 days, it could take longer, and for the 2nd parcel, a computer breakdown... Gee, I'm out of luck...Come on, be serious!!!.I placed 2 other orders on 2 competing sites and compared them, receiving my order in 3 and 4 days...That's more acceptable...More seriously, the delivery times are too long. I have undertaken to build models of 2nd World War aircraft for collector friends and if I use this site my friends will have their own models! It's a shame, there's plenty of choice here, but if you look hard enough on the net, you'll find almost the same products. What a shame! A bon entendeur.

Too bad. For substituting one paint for another without being informed. This is the second time. I won't comman

A little thought on the Éle prices

My order was dispatched 8 days ago and has still not been delivered.

I don't know if 1001 maquettes is responsible but I have a big problem. I received an e-mail from mondial relai telling me that my order had been delivered to the relay point, so I went to pick it up but no luck, it wasn't there. I tried to contact Mondial Relai on Tuesday 9517 but they were out of order. I call again on 10517 and they're still out of order, so I haven't received my order and I'm not happy.

Ordered Paid Goods not received. Service not available by phone. Service contacted by e-mail, no answer, Paypal switched on, no reaction, well what else can I say, I guess now comes the standard answer that it is a problem with DHL, so is usually responded to reviews that are related to not received goods. DHL is certainly also to blame for the fact that the customer service shows no reaction and that the buyer is not given a shipment number. fortunately not all online stores are so modest Since I unfortunately cannot answer the received answer to this evaluation in any other way, I add this one. there was no refund and no goods so far. the case with Paypal is still open and also no reaction to date.Above all, I wonder how there can be a problem with the product if the goods are already out, has someone at DHL checked the contents and told them that, for me it borders on fraud what is going on with this company, just excuses or silence, take money and not deliver, I don't know what they call it in France but here in Germany we call it fraud.

Ready for dispatch in 4-6 days. I've been waiting for the ordered goods since 17.04.2017. You can't work like that. For me, the rating would be even worse than one star. Only with a lot of - - - - - signs. Very bad

An order dispatched on April 14th and due to arrive between the 24th and the 28th and still not in my possession on May 2nd, despite a 5.99€ delivery charge, does not encourage me to buy from you again, when I see that a competitor delivers to Belgium the next day, and this without any delivery charge !!!!! I look forward to hearing from you. Best regards