Customer reviews of 1001hobbies

Prices more expensive than on another site. Gift wrapping neither done nor to do...

I am not satisfied because I was promised a delivery before Christmas and still nothing the package has not even left their company. more impossible to reach them !!!!!!!! I am very disappointed!

Ordered on December 17, it was supposed to arrive for Christmas and I got nothing to put under the tree. In addition, there was no way to reach customer service.

Lack of contact for the follow-up of my order after several calls company on leave ... strange for a company model my order n 94035 delivered in relay point ... not

When I placed my order, a figurine was supposedly offered, but I later realized that this figurine had been invoiced, despite a message sent to this effect. This figurine, which I had not ordered, was not removed, but was indeed invoiced.

If I hadn't paid via PayPal, I would probably still be waiting for my shipment. Order dated 06.12.2016. No response to my emails either. Only after contacting PayPal did I receive a response. The shipment (letter) was delivered on 22.12.2016.

I wanted to order a model of Star Trek for Christmas for my father the first time I do not receive the right package to 5 days of Christmas Eve nor wrapped and nor with the word as I had checked when ordering (extra charge) so I call I fall on Guillaume very friendly salesman who makes me a commercial gesture I then order another ship the box is then tr

I placed an order on 07122016 no orders received for values of 51.90e scam tracking number does not exist on mondial-relais entreprise fact

After ten days since payment. I have not received my first order. This does not encourage me to continue shopping.

I have never had such a bad company. Delivery took 10 days. Returns just as long. And I've been waiting 5 weeks for my money. Last week I was in the live chat with an employee and went through all the data again and NOTHING happens. When I send a message NOTHING happens. Never again with 1001 Modellbau. Simply catastrophic.

I received all the items I had ordered but did not receive any reply or information after sending an e-mail. So I received the goods after about 14 days of anxiety. The selection of products is great but the information and delivery time cannot be estimated. I am therefore somewhat dissatisfied with the service for further orders. Unfortunately not comprehensible for me. I pay by bank transfer and unfortunately also had a bad experience. Greetings Wittig

your best choice would be not to order on this site.....refusal to deliver an order already cashed.....product available on the site.....no response to 1 e.mail after a week of waiting.....after cashing the payment you are asked to take something else.....I do not want it if I went through them it was for this product....a reported the model that I paid has also increased in price so if I want it I must again spit in the bassinet.......very mafia com

Site not recommended. My requests for a return remain unanswered

Site to be proscribed and banned. Out of 4 orders, 3 had supply and lead time problems (whereas on the site the material was ""in stock"" or available within 6 days). My last order, which I had the misfortune to place, was dated November 08, 2016 (the equipment was available, so there was no delay) ..... Parcel still not delivered and no news from 1001 maquettes despite several reminders. Thank you 1001 Maquettes for your long lead times and for not following up our orders.

Ordered on December 5 for a birthday present on December 20 (wooden boat to build). I only saw the negative reviews afterwards and crossed my fingers to avoid them. Missed! I got there early to avoid any problems and it was a failure, I had to make another purchase elsewhere... Parcel delivered and to my great surprise the package is super light and not very bulky... I opened it and was astonished to find only a box of fittings. I call customer service, which answers with great difficulty after X attempts, and I'm told that the package will be reshipped as soon as possible by Collissimo and that I'll be sent a confirmation e-mail so that I can have everything as soon as possible. No e-mail received, no sound, no image, I have a fittings box that cost me an arm and a leg (180€).

Delivery time too long for basic items

I am still waiting for reimbursements on orders not obtained but with debits on my account made them without problem I am promised to make the transfer to my bank account and then I am informed that it will be by check the time already passes a week I have the impression that they take me for a pi

How can I give an assessment when I haven't yet received my order (n°92077) placed on 041216 and I've been debited for the amount. What's more, it's impossible to reach customer service by phone. For the moment is more than unfavorable not to

Was not delivered. It's a real struggle to be heard - communication is almost non-existent! A f

Even after the second request for a few articles, there has been no response to date. LNF is not a common abbreviation in model making... not even outside Germany! The descriptions of the articles are extremely poor. It would be important to me if I knew what I was buying... Describing a Microflyer as unequipped when probably only the transmitter is missing is extremely clumsy! Sorry, I am also used to German quality in the description...

Order placed on 91116. After 3 weeks, your order is in progress. I send an email via the 1001 website. No reply. I phone a week later. I haven't received my email... Error""référenceme""... Why didn't you realize that the order was blocked? The parcel is delivered to the relay after a month... I haven't opened the box, it's for a gift but it's not much for 6.

The model I ordered was exactly what I expected. However, the package was not sufficiently protected. The cardboard box arrived totally crushed and the model slightly damaged.

paint ordered 3 weeks ago, still has not arrived. The title says it all.

paint ordered 3 weeks ago, still has not arrived. The title says it all.

Delivery times are often too long. Last order not yet received Salutati

The delivery time was exceeded by one week instead of 24 hours.

I still haven't received my order n° 90345 placed on 13112016 we are still on 04122016. On the other hand, the money has been debited from my account and quite quickly compared to the delivery time.

Having not received my order in full 8 days after my complaint, I still have no reply except for confirmation of receipt of my order.

I received a delivery and the packaging, which was not damaged, contained only air. There is also no contact person at the company, you always have to address the company as 1001 modellbau. You have to pay in advance and then you only get air, the EU has come a long way in Europe, something that didn't exist 30 years ago. I can do without such a Europe. I paid over 30 EURO for air from France. Now I have received the same model in Germany with postage for 1495 euros. I will never order anything from abroad again.

After ordering products with a delay of 4 to 6 days I waited more than 12 days for delivery without excuse or commercial gesture Price not particularly advantageous sufficient behavior and impossible to phone I wait for a gesture but do not dream

Delivered incomplete, lacking nylonfixing root screws, oxidized metal parts, instructions? did you say instructions? And what's more, the fuselage is broken. Site contacted reacted within a day and returned the goods. A box

order made on 13112016 was to be delivered between 14 and 1611 we are 2511 no news 3 messages sent no response and voice message on the phone . I am quite dissatisfied for an order of 170 €. not serious at all next orders will be madeÃ

The paints are out of date, they are all dry and unusable.

strongly advise against ordering made on 3112016 today 24112016 still nothing received and two emails sent still without reply !!!!!!!!!!!!! this is my last order at 1001 maquettes de jong alain Bel

Slow delivery and poor quality item. Very disappointed. Delivery took 10 days. The paint, Humbrol Polished Steel, was very poor- separated into solid clumps and liquid, despite stirring, and was not fit for purpose. This is really Humbrol's fault but the supplier should ensure it supplies decent products. The definitions for the star ratings seem heavy on 'friction' and 'conduct'. I had no problems in these areas, but the whole experience was still Bad

Slow delivery and poor quality item. Very disappointed. Delivery took 10 days. The paint, Humbrol Polished Steel, was very poor- separated into solid clumps and liquid, despite stirring, and was not fit for purpose. This is really Humbrol's fault but the supplier should ensure it supplies decent products. The definitions for the star ratings seem heavy on 'friction' and 'conduct'. I had no problems in these areas, but the whole experience was still Bad

Order placed charged but not delivered no response to my messages for now do not like me go see aill

Very good model. The problem was that we had ordered in advance for a birthday and on the day the package had still not arrived. It arrived 5 days later than the initial deadline.

For 50€ 4 pieces of plastic, some deformed and damaged (badly cut pieces). Still for that price: no paint, no glue and no string, even though you can see it on the picture of the

Order shipped late. Parcel given to Mondial Relay without name, address or telephone number. Package undeliverable and impossible to collect. 1001 Maquettes doesn't reply to messages, so I lost the parcel and my money (83€). NOT TO BE ADVISED because