Customer reviews of 1001hobbies

I bought the model of the dodge charger RT 1969 replica GENERAL LEE which is in fact a drag version of the charger wheels a little big and the front fenders cut... but the car looks great if you add a few things that aren't in the rear seat/center console kit, remember to get the brown color for the interior and dashboard that isn't shown on the photo.... (it's black on the blister). I'm saying this because no one at customer service could tell me what the original model was worth in terms of identification... Only the decalcos are official... The customer service I called 2 times to be sure that the ORANGE s""translucent" paint was indeed a body paint but unfortunately the people I spoke to on the phone didn't know what they were talking about... So I bought a headlight paint and not a body paint. That's 2 pieces of information that didn't allow me to be sure of my purchase and what's more with the wrong paint because the site lacks a link to brush and glue paints for the model in question.... really too bad. I went to a model store to buy body and interior paint. Unfortunately, I ended up with a 5-euro can of paint that's useless to me and that I can't return because the return is more expensive than the can. So I won't be buying from 1001maquette again. But for a model-building pro who knows what to buy, it's an excellent site, but for a rusty guy like me, I'd have liked the support I've been getting.

Dear Madam Dear Sir A few weeks ago I made a huge purchase from you: more than 2025 items for more than 570€ None of the items were delivered within the time limits presented. Furthermore, although an item was available on your site but not really, I was issued a credit note without ever being offered a refund.

Slow mailing It took over 3 weeks to arrive. It was sent back for postage due.

Slow mailing It took over 3 weeks to arrive. It was sent back for postage due.

order placed on 1206 the products were marked in stock finally there is a product not in stock no info from the seller forced to call them to get info after they say that sends the package the next day when they send it 2 days later and 2 phone calls from me finally package left the 2206 and compensation offered postage on the next order (lol I think it's inut

I was very disappointed with my order for 3 model ships. In your description they were marked 77cm long, but when I received them they were only 50cm long. I asked why and was told that this was normal since they were World War 1 ships, but then you should mark the correct dimensions on your site. I made this order because I thought they were 77cm long models. Correct your descriptions, they don't correspond to the correct dimensions.

Good product, well packaged, but the delivery time was much too long. It arrived more than 2 weeks after the expected delivery time, even though the product was supposed to be in stock.

delivery time not respected figurine received poorly finished very rough molding very disappointing for the price ... ref: napoleon retreat russ. 120mm Figurines Verlinden Productions 01709 (65 euros.

I was not used to such a long wait for an order until now. When the delivery arrived I had my doubts that everything had arrived in perfect condition. Unfortunately, my fears were confirmed because the vacuum-pulled airplane disk from Spuadron was totally crushed in the bubble wrap. Such delicate items should be packed in strong packaging!

error on the delivery of one of the 2 purchases I call tomorrow to the consumer service for a possible exchange. I hope they will accept to take back the product as my son already owns it and was very disappointed not to receive the one he was expecting. What's more, the delivery has been

Satisfied, but one model in duplicate and the other in triplicate. What should I do?

+ €13 postage for a decal sheet that costs €10. A delivery time of two weeks... In other countries, the delivery time is one week for less than 10 euro postage.

the products are of excellent quality i had opted for colissimo but my parcel left 10 days after my order !!!!! whereas it is indicated by paying a little more expensive that the maximum time is 7 days order made on april 30 and parcel left the warehouse on friday 11ma

Still no delivery to date!! total lack of information to the customer to keep him informed of why. This is the first and last order

The color is not what I wanted, disappointed. I have to make the change. How it works

An order placed and paid for on April 24 and today, May 14, still nothing! I haven't received anything and it's scandalous! Do you deliver on foot or what? Has my package been shipped? Where is it? When will it

order placed tomorrow credit card debited delivered a week after having paid the fees for colisimo not serious compared to the co

1001 maquettes is already more expensive than the others, but on top of that, they tell me that my parcel left on Tuesday 2404, i.e. more than a week ago. Today is May 2 and I still haven't received anything.

a part ça comme cela fait 19 jours que j'ai payé ma commande et que je n'ai toujours rien reçu je ne peu di

I ordered a Ferrari Enzo (ref: 87775I) but received a plastic, radio-controlled Ferrari F430 (see photo). I called 1001maquettes to express my astonishment. They agreed to reimburse me but I had to pay for the return postage. Almost €13 in shipping costs for an order I would never have placed if the ad had been correct. You can see that the reference still shows an Enzo, even if after my call it was changed to specify that the vehicle is radio ordered and today it only specifies F430 (You can compare the site with the screenshot) I'm not satisfied and I don't recommend the site. Co

A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making a order with them the email address I used was compromised and I needed to change passwords. Thankfully it was a email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.

A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making an order with them the email address I used was compromised and I needed to change passwords. Thankfully it was an email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.

On 2412 I place an order and the products are available. I choose colissimo delivery to be delivered quickly. On 4412 the website informed me that my order had been processed. On 9412 I still hadn't received anything. I sent them an e-mail to which 1001 maquettes replied that a product had been restocked! They don't warn me if I don't ask for anything! I then asked for a refund of the shipping costs for not respecting the delivery time and they offered me free shipping on a future order! Finally I received my parcel on 14412, i.e. 12 days after placing my order.......... I paid a lot for the colissimo...... Site non r

even for a colieco delivery I find it a bit long.

1001 models referenced... yeah, if you want, once you've deleted the products that are unavailable, there's not much left... and for the products that are supposedly in stock, you have to wait more than a week to receive them, even if you opt for the 48-hour collissimo service, which adds to the bill. In short, minimum service for a site that's not up to scratch.

of the last two orders, the first took more than a fortnight to arrive and the second I still haven't received after three weeks.

at the time of my online order there were 6 Ariane V available so I ordered but on delivery I received only 1 copy + 1 e-mail telling me that we were out of stock and delivery would not be for about 20 days (which was not true) so I was disappointed for the first time so I re-ordered and I realized that I was still missing 1 e I finally received my last model but it took me almost 1 month. I am really disappointed because I thought I would receive them all for New Year's Eve at 31122011. My guests who I was supposed to give them a present were disappointed, so that's basically my opinion of this order. Sincerely Mrs DUR

Unfortunately, I've had two bad experiences with this seller. And both times the delivery was very long. 3 weeks and 1 m