Customer reviews of 1001hobbies

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

We are truly sorry to hear about your experience. It's disappointing to hear that your statue arrived broken and that you haven't received a satisfactory response from our customer service team. Please accept our sincerest apologies for any inconvenience caused. We take issues like this very seriously and would like to make things right for you. Your satisfaction is important to us, and we want to ensure that we resolve this matter to your satisfaction.

Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.

Dear Pascal We have read your message and would like to express our deepest appreciation for taking the time to share your concerns with us. We fully understand your frustration and would like to assure you that we take every customer comment very seriously. Customer satisfaction is our top priority and we are deeply sorry that your shopping experience did not live up to your expectations. We would like to assure you that we do our utmost to guarantee the quality of our products and their delivery in the best possible conditions. We are aware that errors can occur, despite our best efforts, and we are here to rectify any situation that does not live up to our standards. We are also aware that customer satisfaction is not just about product quality, but also about the way problems are handled. Your comment about our response to delivery incidents is well noted, and we will work to improve our communication on this subject. We would like to assure you that we remain at your disposal for any questions or complaints you may have. We are here to offer you the best possible service and to rectify any errors as quickly as possible. Once again, thank you for your feedback and please accept our sincerest apologies for any inconvenience this may have caused.

Dear Customer, We are deeply sorry to learn of your unsatisfactory experience with our delivery service. Your experience did not meet our high standards for customer service, and we sincerely apologize for any inconvenience this may have caused. We understand the importance of delivering your orders to the address provided and regret any misunderstandings or errors in the delivery process. Your feedback is valuable to us and we will investigate this situation to ensure appropriate action is taken to ensure this does not happen again in the future. We would also like to apologize for any inconvenience caused by having to pick up your order at an unexpected delivery address, especially given your situation. Your comfort and satisfaction are of the utmost importance to us and we sincerely regret any stress or difficulty this may have caused. We understand your decision to no longer order from us and we respect your choice. Should you change your mind in the future, we would welcome the opportunity to regain your trust and provide you with a positive shopping experience. Yours sincerely,

Dear Customer, Thank you for your feedback and we fully understand your concern regarding the communication of delivery times. We sincerely apologize for any confusion or frustration this may have caused. We take your feedback very seriously and are committed to improving our communication process to ensure complete transparency from the very beginning of your shopping experience. Your satisfaction is our top priority. We are currently working on solutions to inform our customers of delivery times from the moment they place their order, ensuring a smoother and more transparent shopping experience. In the meantime, we invite you to contact us directly with any questions or concerns you may have about your order. We're here to help and to provide you with the best possible service. Once again, please accept our sincerest apologies for any inconvenience this may have caused. We greatly appreciate your feedback and patience as we work to resolve this issue.

Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.

Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.

We sincerely apologize for the inconvenience you have experienced with your order. We understand your frustration and are committed to resolving this issue as quickly as possible. We have indeed tried to contact you on several occasions to discuss the situation and provide you with a detailed explanation, but unfortunately we have not received a response from you. We are sorry if our efforts to contact you have not been successful. We assure you that we are actively working to resolve the problem with your order and will keep you informed of any developments... Thank you for your patience and understanding. If you have any further questions or concerns, please do not hesitate to call us directly. Sincerely yours

We sincerely apologize for the inconvenience. We would like to clarify that during the purchase process, you had the option to select your preferred delivery method, including home delivery service or pickup at a relais location. However, we understand that there may have been misunderstandings and we are here to resolve this situation as quickly and efficiently as possible. We are here to assist you and want to make sure that you receive the best possible service. Thank you for your understanding

We sincerely regret the inconvenience you experienced with your order. We understand your frustration and apologize for any delay or miscommunication you have experienced. We take your situation very seriously and are committed to resolving this issue quickly and to your satisfaction. Our goal is to provide quality service and ensure full customer satisfaction. We look forward to the opportunity to prove to you that we are capable of doing so. Thank you for your understanding

Dear Customer, We are very sorry to hear that you experienced problems with your order. As a French online store, we always strive to provide high-quality customer service, and we deeply regret that your experience did not meet your expectations. We want to assure you that we take your concerns very seriously and will immediately investigate what happened with your order. We will do our best to correct this mistake and we hope to regain your trust again in the future. If you have any further questions or comments, please do not hesitate to contact us directly. We are ready to assist you. Kind regards,

Dear customer, We appreciate your feedback and sincerely regret any inconvenience caused by the delay in your order. We understand your frustration Please note that some of our products are made to order specifically for you through our suppliers. This may result in longer lead times compared to in-stock products. While we strive to provide accurate estimates of delivery times, sometimes unforeseen events can arise that extend these lead times. We will take steps to improve our communication in the future and thank you for sharing your experience with us. We appreciate your patience and understanding as we work to resolve these issues. If you have any further questions or concerns, please do not hesitate to contact us directly. We are here to help you. Yours sincerely,

Dear customer, We are very sorry for the inconvenience caused by the delay in the shipment of your product. We understand how important it is for you to receive your order on time and we sincerely apologize for any inconvenience this has caused. Our goal is to provide a fast and efficient service, and we regret that on this occasion we did not meet your expectations in terms of delivery time. We will take your comments into consideration in order to improve our processes and prevent similar situations from occurring in the future. We appreciate your patience and understanding. If you have any other questions or concerns, please do not hesitate to contact us. We are here to help you in any way we can. Yours sincerely,

We would like to apologize for any delivery delays or errors. We have recently had to deal with restocking delays at some of our suppliers, which has led to delays in processing some orders. In order to serve you better despite these difficulties, we have taken the decision to split your order so that we can send you the available items as soon as possible. We are pleased to hear that you have found our telephone service satisfactory, but we are aware that this does not make up for the inconvenience you have experienced. Your feedback is extremely valuable to us and we will actively work to improve our processes to avoid such problems in the future. We thank you for your patience and understanding during this difficult period. We are determined to rectify this situation and regain your trust. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help! See you soon

Dear Customer, We are sorry to hear that you were disappointed with your shopping experience with us. We understand your frustration and apologize for any inconvenience. We would like to inform you that some of our offers may be pre-orders, meaning that products are reserved before their official release. Unfortunately, this may lead to delays in delivery, due to the production and distribution process of the products. We value your feedback and are committed to improving our processes to better communicate delivery times and respond more effectively to order cancellation requests in the future. Your satisfaction is our top priority, and we look forward to earning your trust again in the future. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help. We look forward to hearing from you,

Hello, Thank you for taking the time to address this incident. Please email us at [email protected] so that our customer service team can address your request. We sincerely apologize for this incident. Sincerely, 1001hobbies customer service.