English 
J
Rating: 1 out of 5
No response from customer service. My emails remain dead letters. Disgraceful.
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 685 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 2 stars
Reset filtersA
Rating: 2 out of 5
Definitely a site that offers a wide selection of items, good prices but, you can't wait two months for delivery. Definitely logistics needs to be improved.
Translated reviews
'
Rating: 1 out of 5
Order placed on December 12 (to make a gift for Christmas), debited on December 13 with as deadline for receipt before Christmas but package received that December 28!!!! I couldn't give it in time and didn't see the person again until January!!!! Very disappointed with the delivery time and I wasn't even warned !!!!
Translated reviews
R
Rating: 2 out of 5
Did not fulfill website promise. Everything was available until I placed my order and paid. Sent within the week after ordering so was not correct, it was more like 10 days and delivery after 15 days. Never experienced so 1 time and never order here again and not to mention the broken packaging ( luckily there was no damage to the order )
Translated reviews
E
Rating: 1 out of 5
hello i have received my order and moreover quickly but i am still waiting for another order N°NUZGYKQAD placed on 18/01/24. i would like to know what is happening, why is it taking so long. if you have a problem with delivery, cancel the order and i will find somewhere else. thank you cordially
Translated reviews
M
Rating: 2 out of 5
model too expensive
Translated reviews
F
Rating: 1 out of 5
A month's delivery time is far too long. Maybe I'll come back to you, but for now I'm not taking the risk of waiting too long. Sorry, I had a big order to place! Sincerely
Translated reviews
L
Rating: 2 out of 5
An order placed on January 05. Messages received on the 15th mentioning "discounts" on a future order without further explanation. Delivery finally arrived more than two weeks later with two items missing. Request for explanation on the 20th. No reply after 7 days. In fact, I guess you have to understand that art is no longer available after the order has been placed.
Why leave unavailable items on the site? As for communication, it's very "average".
Translated reviews
Why leave unavailable items on the site? As for communication, it's very "average".
J
Rating: 1 out of 5
I've been a layout artist since I was very young, and now I'm eighty-five, but I've never seen a presentation of such poor quality, without any explanation.
Translated reviews
J
Rating: 1 out of 5
According to the information, it should only arrive shortly after Christmas. I can understand with an order on December 21 that the goods won't arrive for the festive season. But almost the end of January...then at least state the correct delivery date. For the extra charge on shipping, I could have ordered the whole thing just as easily on Amazon and for less money, including earlier delivery.
Translated reviews
G
Rating: 1 out of 5
Hello, I'm sorry, the CD is from 2012 and does not work impossible to paste copy both parts of the CD SALUTATIONS, GW PS ,JE VAIS VOIR AVEC PAY PAL LA MACHE A SUIVRE
Translated reviews
P
Rating: 1 out of 5
I ordered 4 products at the end of November in anticipation of Christmas: I only received one before Christmas. On January 20 I received 2 other products. One product is still missing and I haven't heard from customer service. Site to flee. I put one star because I can't put zero.
Translated reviews
K
Rating: 1 out of 5
Package came almost month after ordering. It was incomplete. They had to send the rest of the goods again.
Translated reviews
A
Rating: 2 out of 5
Continued to receive e mails asking me to verify and complete my purchase, even after I had received the item. I was told this was a 'bug' and had been removed, however, I still continued to receive them after this, also an e mail told me the item was coming into stock from a warehouse, even though it was listed as being in stock on their site, not very impressed. I won't be using them again.
J
Rating: 2 out of 5
Incomplete order, one of the items unavailable... No news, I had to call for several days to get through to someone. The refund was nevertheless made one month after the order...
Translated reviews
O
Rating: 2 out of 5
No news of my order which has been in supply since November.
Translated reviews
L
Rating: 1 out of 5
Shipping costs too high for a small toy and the delivery time is not respected.
Translated reviews
'
Rating: 1 out of 5
Message: Hello, 2 miniatures ordered on December 29, 2023, which were well in stock on the site and after a reminder from me, soon 3 weeks of waiting because a miniature is missing...... Do not put online products in stock that are not....... is incorrect.
Translated reviews
J
Rating: 1 out of 5
1/11/2023 placed an order which clearly stated it was going to ship a week after the order was placed.... 12/01/2024 finally delivered after sending several emails. Reason for the long wait? An item was out of stock and wouldn't come in again either, so instead of sending an email with an explanation, all I get here is a standard email just like their responses to reviews, really sad. Their solution? They put money on my account in the amount of the already paid amount instead of refunding the money nicely. Honestly, I would not recommend this company to anyone, even though the materials are of good quality.
Translated reviews
J
Rating: 1 out of 5
Every thing that you sent me.i didn’t order.please stop sending me stuff
C
Rating: 1 out of 5
Last order ordered 7 novenbre arrived 11 january. Lost order from 1001with effort recovered. Very bad experience, never order anything again. Not recommended.
Translated reviews
I
Rating: 1 out of 5
Delivery not respected and moreover the order and one of my articles do not correspond at all to my order. I will not return towards your site.tres disappointed
Translated reviews
L
Rating: 2 out of 5
Misleading availability information, no follow-up.
Translated reviews
F
Rating: 2 out of 5
Delivery time far too long (almost 1 month) and 3 different relay points other than the one I had requested;;;
Translated reviews
L
Rating: 2 out of 5
Package arrived very late!
Translated reviews
H
Rating: 1 out of 5
dramatic experience. Package was not delivered and company is not reachable. Company apologizes but does not solve the problem. Recommend not to order from the company.
Translated reviews
S
Rating: 2 out of 5
We ordered WW2 bombs for an art project. We considered them fairly pricey but they were a necessary part of the project. It took months to get them putting the project way behind. But the worst part was when they came. They weren’t just small, they were super tiny. They looked like the remnants of the plastic and not the actual object. Totally unusable but by the time we would have paid for return shipping it would not have been worth it. They ended up in the trash as totally unusable and we wasted nearly $80!
L
Rating: 1 out of 5
I believe an incorrect item was offered for sale with a certain item number, therefore I asked for confirmation by email as to what I would receive when ordering. It was confirmed to me that I would still receive the advertised item. However, something completely different was delivered.... Upon notification I received a message back that I could return the item but then I would have to bear the return cost myself and that's just going too far for me. I have no problem with shipping costs but not because of mistakes made by the web store.
Translated reviews
O
Rating: 1 out of 5
Two items missing on delivery
Translated reviews
E
Rating: 1 out of 5
Too long without news of my request. I won't be ordering from you again
Translated reviews
B
Rating: 1 out of 5
1st disappointment, the model which was supposed to be 20cm and is in fact barely 15 Very light plastic I am frankly disappointed.
Translated reviews
M
Rating: 1 out of 5
Order of 08/12/23 Christmas gift received 05/01/24 after complaint 04/01/24!!!
Translated reviews
D
Rating: 1 out of 5
I ordered a motorcycle model at the beginning of December, supposedly in stock, but in the end they didn't have it. I simply received it on 05/01/2024. They never answer the phone, lamentable, I do not recommend this site at all.
Translated reviews
F
Rating: 2 out of 5
They take a long time to send things and one item did not come in the package.
Translated reviews
D
Rating: 2 out of 5
My order took way to long to get
Tried to contact you and didn't get
Anywhere
Had to notify PayPal
Finally got it way over a month
Sceptical to buy from you again
Tried to contact you and didn't get
Anywhere
Had to notify PayPal
Finally got it way over a month
Sceptical to buy from you again
B
Rating: 1 out of 5
I never got a refund.
Very bad products, not matching the photos
Translated reviews
Very bad products, not matching the photos
S
Rating: 2 out of 5
shipping/delivery takes forever
S
Rating: 1 out of 5
The order I received did not correspond to the purchase I had made. Following my complaint, I never received a return.
Translated reviews
O
Rating: 2 out of 5
The product is ok, but was a Christmas present for a child and was ordered in 2.5 weeks on 08.12, but arrived on 30.12. Very long delivery time, despite the contact with the service team - as a result a disappointed child and only 2 stars!
Translated reviews
A
Rating: 2 out of 5
Package was okay though, when it finally arrives.
Then when you have questions about the delivery date you are only referred to the mail point. While there it is said that nothing has been received yet. On the track and tracé you then see, that they only started processing the purchase, the day after it would actually be delivered at the latest ...
Translated reviews
Then when you have questions about the delivery date you are only referred to the mail point. While there it is said that nothing has been received yet. On the track and tracé you then see, that they only started processing the purchase, the day after it would actually be delivered at the latest ...