English 
A
Rating: 1 out of 5
Non-functional products
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 2 stars
Reset filtersV
Rating: 1 out of 5
today 20. 1. 22 more than one month after order . still not done !!! no concrete answers to direct mails about the situation !!! instead constant advertising mails !!!! extremely annoying !!!!! eder kh
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V
Rating: 1 out of 5
Nothing received and no explanation. AVOID is my advice
G
Rating: 1 out of 5
Ordered product well before the holidays. Product was supposed to be delivered within a few days. Sent an email after a few days, then found the product was not available and could take weeks. Just before the holidays this was a big problem. Fortunately I could succeed at another webshop, but I will not order here again.
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A
Rating: 1 out of 5
Order placed on 19/12/2021 delivery expected on 27/12/2021 max. On the order tracking, it is still not prepared (17/01/2022), I canceled and normally I should be refunded. Site to avoid, or else order 1 year in advance to be delivered for next Christmas. I ordered on another site on 17/01/2022 and delivery was made on 19/01/2022.
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A
Rating: 1 out of 5
Over a month to wait for a delivery and no news...
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C
Rating: 1 out of 5
The product takes as long as if it came from Australia by ship.
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A
Rating: 2 out of 5
Obviously, there's a big discrepancy between stocks and the website: Order placed at the end of November, not dispatched until mid-December, fortunately my request for a refund was processed quickly.
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A
Rating: 1 out of 5
product not delivered and still not refunded!
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A
Rating: 1 out of 5
Said it was in stock but wasnt. Didnt tell me till too late to order elsewhere for christmas. Rubbish service. Did get a refund though
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V
Rating: 2 out of 5
When I report to ask something and I don't get an answer, that's bad for me
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A
Rating: 1 out of 5
Nothing received!
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A
Rating: 1 out of 5
Nothing received.
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A
Rating: 1 out of 5
Not at all satisfied. Christmas gift not received so order cancelled in early January and still not refunded!
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A
Rating: 1 out of 5
Order not delivered after more than one month of waiting. No communication. Refund requested from PayPal.
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A
Rating: 2 out of 5
Delivery time too long, not as advertised, impossible to plan a date.
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A
Rating: 1 out of 5
Ordered on December 1 for a Christmas present and delivered yesterday, January 19! All said and done, I won't be going through this site again.
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A
Rating: 2 out of 5
I still haven't received the order?
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A
Rating: 1 out of 5
Lame. Put products online that they don't have in stock. Avoid at all costs.
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A
Rating: 1 out of 5
Order placed on 10.01 only on available items. One week later no news. After a phone call, the saleswoman told me that there had been some computer problems ... On the other hand, I didn't notice any problems debiting my bank account the day after I placed the order! And to this day I still haven't received anything. A real ad for Amazon this site ...
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A
Rating: 2 out of 5
Bad, many problems but no dishonesty.
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V
Rating: 1 out of 5
Ordered on 09.12.21 for Christmas (delivery time promised 3-4 working days) until now 20.01.22 still nothing..... came email that the delivery is delayed because of an article (same scenario as with the other customers)..... Of course canceled after a few emails after New Year's Eve.... Now I'm still waiting for my money... 14 days refund already expired, still nothing.... Simply outrageous
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G
Rating: 1 out of 5
my September order still hasn't arrived, meanwhile it's still a week before February....
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A
Rating: 2 out of 5
bad packaging, the passepartouts were free to bang in the package and were slightly damaged on the sides
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V
Rating: 1 out of 5
I have not received any goods. My money has still not been refunded. After almost 2 months. Never again.
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G
Rating: 2 out of 5
I placed an order some time ago I think more than a week ago now and still haven't received anything. Delivery time is really taking way too long.
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V
Rating: 1 out of 5
Goods never arrived No reply to emails
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G
Rating: 1 out of 5
I am still waiting for my stuff after 3 weeks. They barely respond to inquiries. Delivery time was 3-5 working days. Now the order has disappeared and they blame PostNL. They will call back today. I am curious. But this is not progressing.
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C
Rating: 1 out of 5
I made a purchase in November. After 15 days I didn't know anything about it, so I looked at Correos. The package had not been sent, although they told me it had. They are liars and scammers. After commenting on social networks, some people contacted me to file a group complaint, they all got scammed. Do not buy here, or you will regret it....
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A
Rating: 1 out of 5
I still haven't received anything or even a notice
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V
Rating: 1 out of 5
Pieces not included
V
Rating: 1 out of 5
THE PARCEL HAS STILL NOT BEEN DELIVERED!!!! I HAVE BEEN WAITING FOR OVER A MONTH!!! I CAN'T TRACK THE SHIPMENT EITHER BECAUSE IT WRONGLY SAYS THAT IT HAS ALREADY BEEN DELIVERED!!! I'LL BE IN TOUCH SOON AND EITHER WANT MY DELIVERY AT LAST OR MY MONEY BACK!!!
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V
Rating: 1 out of 5
I'm only giving this rating because you asked me to by email. I honestly can't understand why, you should rethink your automated processes. I find your methods questionable. You can only order things if you become a member. You list items as in stock that you don't have and only offer a voucher as a replacement. I insisted on a full refund by email and of course I got it because I have every right to get my money back and you know that. Unfortunately, I failed to officially cancel my membership. You are free to officially remove me from your mailing list, you have my permission.
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G
Rating: 1 out of 5
Delivery took way too long.
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V
Rating: 1 out of 5
Ordered x2 Graf Zeppelin and X5 Kilo models, received a box with a dispatch note saying all above enclosed, but actually only x1 Graf Zeppelin and x3 Kilo enclosed. Repeatedly contacted and made this known to 1001hobbies, but days later and still no answer from them to acknowledge let alone deal with problem.
V
Rating: 1 out of 5
I placed an order you took my money then told me the the product was not available and had no refun I feel that I have been cheated and I will never buy from you or recommend you to anyone and I will make my fellings know on social media. What a bad company
V
Rating: 2 out of 5
I received the wrong item and returned it as requested but have had no replacement, refund or any response since.
V
Rating: 2 out of 5
Placed an order for Xmas, with a published delivery time of 2 weeks. Should have been plenty of time. When there was no sign of it, I had to contact them to chase delivery. To be told there’s no way it would be delivered for Xmas! Therefore I had to cancel!
COMMUNICATION IS PARAMOUNT.
COMMUNICATION IS PARAMOUNT.
V
Rating: 2 out of 5
The website was easy enough to use but my package arrived extremely late and the box looked like it had been run over by a truck. Won’t use this website again
C
Rating: 1 out of 5
I am not going to give them any star for the bad management since November 27 I am waiting for my order and nothing, now let's wait how long it takes to return the money, the truth is a shame because we had planned to order several times this year.
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