Customer reviews of 1001hobbies

I placed an order on November 7th. On the 14th I received an email saying that my order had been dispatched via Colissimo. Today is the 25th and I still haven't received anything. The Colissimo website indicates that my order is being prepared by the sender or is being handled by them. Admittedly delivery times can be longer at the moment, but still ... What's more, you're unreachable on the phone and I can't log on to my customer area. Despite several attempts to reset my password, I have received nothing. It's the right e-mail address and I've checked the spam. I won't be recommending you and I'm considering taking action if I don't receive my order in the next few days.

They took my money and literally disappeared. THIEVES I want my money back!!!!

I am still waiting my order and can find no way of contacting anybody at the company.

Bestelling 6JUCCAC5F is niet correct… Bestelling 6JUCCAC5F is niet correct geleverd. Ontvangen een PLA NAVY FLIGHT DECK CREW van Het merk DreamModel, terwijl ik een Micro-Mir G7E/T3 German Torpedo heb besteld en betaald. Op email wordt niet gereageerd en telefonisch ook niet. Hoop toch nog mijn bestelde torpedo geleverd te krijgen maar heb weinig hoop.

I am still waiting my order and can… I am still waiting my order and can find no way of contacting anybody at the company.

Bestelling 6JUCCAC5F is niet correct... Bestelling 6JUCCAC5F is niet correct geleverd. Ontvangen een PLA NAVY FLIGHT DECK CREW van Het merk DreamModel, terwijl ik een Micro-Mir G7E/T3 German Torpedo heb besteld en betaald. Op email wordt niet gereageerd en telefonisch ook niet. Hoop toch nog mijn bestelde torpedo geleverd te krijgen maar heb weinig hoop.

I am still waiting for my order and can... I am still waiting for my order and can find no way of contacting anybody at the company.

I ordered 3 items and what i received were two correct items and one incorrect which i did not order Order number 6JUCCAC5F I received an item called PLA NAVY FLIGHT DECK CREW with item number CDM350003 but i ordered item number AHMM35-003 which is a Micro-Mir G7ET3 German Torpedo I tried to contact 100hobbies nl but the only thing i heard was a message machine I also send two emails but until this day i get no respond I paid arround 30 euros for something i did not order and i can not use I still have some good hopes that they will solve this problem and otherwise i have to go to the police to report this and take further steps

still waiting for my order since almost 15 days

I placed the order on 27th Oktober and I still have not received the items I paid for. (today is 23rd November) Have tried to contact 1001 Hobbies by e-mail for over a week , but no replies. Have received a packet containing wrong items. What is the problem and why no answers ? 24th November - still no reply

I have not received my order I have not received my order

I have not received my order I have not received my order

The promised shipping costs that are NOT charged for an order over 69 euros are still charged to me already twice.

Satisfactory packaging but almost 1 month for an order of 6 pots of paint! No information on progress except when I contacted the site by e-mail (quick response but no estimated time). No word of apology ... nothing It's a shame because my 1st order was perfect. In short, the paint I ordered 1 week before the containment to keep me busy was received a few days before the containment.

Too bad that very very bad........ does not exist!!!! Après 3 semaines de commandeet toujours rien Si on n'a besoin de rienle site est parfait Amazon peut être tranquille avec des sociétés comme la votre Second experienceand certainement la de

poor logistics completely outdated website ergonomics non-existent customer service

model too fragile

Ordered item come faulty rubbish customer service lines don't hear anything back just tell contact there supplier still awaiting response month later do not order from these

Package delivered on timebut packaging crushed and model case

Order not yet received

The choice is great but delivery takes too long (2 months).

Hello I did not receive my order I received something else instead that has nothing to do with my paintings ordered I sent you an email for this to which no response was given me. So 1 star

I'm still waiting for the order to be delivered! I hope it arrives one day.

9 days after shipment according to the site the package is still not taken care of by Colossimo ... and it is not ""covid"" who is responsible for this other purchases are very well tracked and already received although ordered later. Email on contact@ with no reply. Lame. I wanted to wait before giving a review but already 2 reminders to do so So I can only put one star and already

I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet paid with PayPal and waited. Email confirmations and thank you' s then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no model arrived in good condition on 20th new and all email advices beforehand advising its status. Some people were complaining it came from France - so what the service was good the price was good and we are in a pandemic!! Would definitely use again - Thank you for your service 1001 models

Ordered products on 09.11.2020, money taken from account but no correspondence from seller and products have not been delivered. No way of contacting company

Product niet geleverd en geen geld terug. Fraudeurs! Ik weet niet waar deze mensen mee bezig zijn. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3), komen ze niet terug met een oplossing. Zij hebben niet geleverd, maar geven ook niet het geld terug. Telefoonnummer werkt niet, mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.

Product niet geleverd en geen geld terug. Fraudsters! I don't know where these people come from. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3), komen ze niet terug met een oplossing. Zij hebben niet geleverd, maar geven ook niet het geld terug. Telefoonnummer werkt niet, mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.

They do not answer my emails my order has been held for more than a week. They don't give me solutions, my order is paid for. Nefarious service

Package very damaged very long to receive the package. Disappointed

Shipping times far too long for paint references that were available when the order was placed but were in fact awaiting delivery.

AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE

AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE

Incorrectly applied decals. No response to messages and the hotline flies off the line after the legal information.

Order still not sent for 1 week...

It took almost a month from the time the order was placed to two emails sent to 1001 hobbies before customer service contacted the supplier. Result: the gift has arrived tr

I can't be satisfied since I haven't received anything yet.

1 part missing, blocking the entire order........

Incomplete description is misleading and makes the price inappropriate.

I have been sent a bottle of used wash enamel.