Customer reviews of 1001hobbies

DON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS

Paid but no order was created. After 2 weeks requested for order to be made. Promised delivery time was 2-4 days. Got it in more than a weeks time ... from France and not DE.

The order took twenty-four days to arrive, and the metal sheets for the models were bent

I had a problem with my online payment and was debited without receiving any notification. I was certainly reimbursed on appeal, but I didn't think that could happen nowadays. If I hadn't been on the lookout myself

Please remove me from your email address contacts immediately. I don't want another email from your company.

Dear Sir, I was sincerely hoping that you wouldn't be so naive as to send me a satisfaction survey. Because the least I can say is that I'm not at all satisfied. You can judge for yourself: an order placed on October 13 was first indicated on my computer as being in restocking, even though the site showed the product to be available, and it still hadn't been delivered on the 30th (a long way from the six working days announced!), so I decided to call your Services. And then, as if by a miracle, everything fell into place! That very evening I received an e-mail telling me that my model was on its way. It has indeed reached me, thanks to the efficiency of the French Post Office, which I strongly urge you to emulate... Yours sincerely

The model I chose in the wooden model section ended up being a plastic model of a kinder for adults. Moreover I received the order after more than three weeks ..... too bad for my father's birthday ... big big disappointment

Sanitary crisis ok but after 2 weeks parcel shipped but not delivered

First the order was not processed then I had to file several complaints and when I threatened to take legal action my request for processing was heard. Not recommended SUGGESTION: THE REMOTE CONTROL IS MISSING FROM THE FLYER!!! ACCORDING TO THE DESCRIPTION THIS IS PART OF THE PACKAGE! NOT RECOMMENDED AT ALL IF I COULD I WOULD GIVE MINUS STARS. With reference to the impertinent response to my review, I would like to comment because my case was only processed when I contacted trustpilot. Nobody was able to help me for more than 8 days. I was always sent a message in bad German in which I had to keep telling them exactly what the problem was.

The shipment left after at least 2 weeks after the request the package has been in delivery for three days and I still haven't received anything

I have forwarded my complaints twice and I get the same answer each timeI have to return my order at my expense (11 euros)while the delivery is not completeSo I request a new delivery at your expense

more problems now with my brushes

I ordered a part ... I received the label for this part ( Mag master me 163a komet set d'armement) on a Mirage I decal set.

I give you a 2 star rating because some parts are missing to make the tube we ordered.

I ordered Scary Terry with the sword hands and got a completely different Scary Terry. I just hope that Krombobulus Michael's leg matches the color later. It doesn't look like a fake, which is why I'm keeping it, but it wasn't my order. That's why I won't be buying from you again and can't recommend you to anyone.

I got the model kit I ordered in a reasonable period of time considering that it was shipped from France and delivered to me in California. It arrived in good condition with no broken parts. It is good to know that there is a place to get model kits at a good price which may not be readily available or not available at all from other sources.

Hello I am Mr martins Fernando I received my order . The 28.10.2020 Number QAEGALUSK There should be 13 boxes. I only received 12 boxes. There is 1 box missing Ref M133 Brand . Steelers. k British infantry skirmishing How to. Waiting for an answer from you Thank you Fernando 062

No complants packed well delivered quickly excellent service.

I made my order on the 28th of September. I am still waiting for it to arrive. Right now I don't believe it will ever arrive and my ��22.67 may as well be thrown in the bin. I will never use aga

I bought the package USS Enterprise CV-6 of I LOVE KIT I must point out that the instructions (the booklet) is very unclear especially regarding the small parts This is because the booklet was copied instead of printed so that dark parts run into each other and thus practically not visible Pity With Miyami this would probably not happen I am curious about the result of my next package the plane the Messerschmit With polite Regards Frans Denys

More than 3 weeks delay to receive the order !!! Payment was taken immediately. On receipt: the resin part broken into several unrecoverable pieces! No rigid packaging to protect the pieces just a bubble envelope 10 times too big. And we pay 8€ for shipping. Pathetic. Compared with European sites that ship within 3 days with a parcelag

Fast delivery payment of 20euros delivery within one week

I have not received the product yet...

Not even worth a star! Wrong article and still takes forever to be shipped! Never again !

Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op �in behandeling�. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!

Lange levertijd Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op ‘in behandeling’. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!

Lange levertijd Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op 'in behandeling'. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!

order placed on october 2nd received on the 19th for a simple decal that should have been in stock unworthy of our ep

I give 2 stars because disappointed I thought there was paint but not. I would not have bought them if I had had this information.

I bought cement moulds. Unfortunately I couldn���t get the cement out so I felt it wasn�ï

I bought six items on 19-09-20 under number 50AGD19ZL and received only five last week ! Three days ago I spoke to an English speaking lady of your customer service who told me that in your system only two items were sent to me????. According to you I should still receive three items while I am missing one Z6217 ( British 25lb howitzer) I was supposed to receive a refund voucher by mail but haven't received it yet! Your administration is apparently a chaos and you are totally not customer friendly!

I have not received the product that… I have not received the product that was shipped over a month ago.

I have not received the product that... I have not received the product that was shipped over a month ago.

Model arrived in excellent condition with very fast service. Prices are very good and with excellent customer service will buy from again Thank you for a very good purchasing experience

Product not delivered

This antenna is not available in the US so I ordered it from another country. Took me 10 minutes to replace. Beats having to send your radio in to replace the antenna for a simple repair.

fast delivery with delivery updated rings quality warned excellent.

Product delivered not in conformity and not complete. I ordered a 6mm diameter spreader bar and received a 5mm one. In addition, an allen key must be supplied and it wasn't ready.

My order didn't arrive on time, even after a telephone conversation, the deadline I was given didn't correspond. What's more, I ordered subjects that were painted in the photos, whereas in the box they were to be PAINTED. I reported this by phone and the person I spoke to told me that she would give me a credit of 700 euros.

Worst excuse of a model I���ve ever seen None of the parts fit properly without major Cutting, scrapping etc. Normal Testors model would not work on what ever material was used on this mold. Canopy did not fit at all Nev