Customer reviews of 1001hobbies

Do not order on this site order pass on 3 item in stock 0404 ... today I receive an email from them telling me that there is out of stock on 2 of the 3 products after more than 22 days ..... 2604! Is this for real? Then they give me a credit note for the price of the two items but I don't want a credit note! I want a refund and never to think of this m

Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that's it. Still haven't received it.

Not received the right product and lack of communication even though it's containment and you're certainly working with a reduced workforce.

Shipping leaves something to be desired even if you pay 15 euro for fast shipping (2 to 3 days) the order still hasn't arrived and that makes 10

Site outdated not functional messy I searched more than a quarter of an hour a model of a brand that I do not find elsewhere and we end up with toys of all kinds. I had seen ads for this site in some specialized magazines ben......................? First fo

Ordered on 144 and not received on 25

Continuation of my previous very negative review... Site completely outdated...I'm told to finalize an order but the items aren't available and when the items are available the order can't be sent...it's been going on for over a month! And no one ever replies to the detailed e-mails I send, not even Ms Zahia Ahamedi with whom I had my first exchanges. Did she

I placed an order on 30032020 payment was made on 31032020 here we are on 25042020 and still nothing received I have contacted them 3 times I was given a parcel number when I go to the Colissimo site I am told that the parcel is still at 1001 maquettes and when I go to the 1001 maquettes site I am told that the parcel has been shipped which apparently is false so I am starting to wonder if the people who run this company are really serious I really have doubts I will ask for a refund see

Covid has a good back. Change the delivery dates on the site and at least answer the phone to reassure customers. If I did that with my customers....Bref I wouldn't order from 1001 hobb any more.

Order made on 40420. No news until 2304 today on 2404 they replied that the products I ordered are no longer available. I asked for a refund. It's not serial

Extremely disappointed !!!!!! Over 1 month and a half for delivery!!! Upon receipt of the package no paint matches the color needed for the project!!! Despite ordering the accessory kit, a salesman advised us over the phone! 30€ all the same !!!! When assembling the car, the decals were baked on (cracked when I put the car in the water to remove them) !!! Very poor finish! Over 2 hours of sanding and deburring! First and LAST order

Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!

Still nothing received

Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!

Order placed on March 30, everything was displayed in stock 4 days later items on hold and for 6 days now I have been told that my order has been sent by colissimo and colissimo tells me that they will soon receive the parcel to be delivered to me. I will never order from this site again. They don't care about their customers. Even a message of complaint does not result in a response from

A month late for a delivery announced several times as having left! Misleading message from Customer Service. In short, a big disappointment

Communication problems and no delivery tracking... site to be avoided.

I am still waiting for an answer to the mail since I placed an order on 74 and they have not deigned to tell me or put the status of the shipment in the section of my orders. I hope that by posting an opinion you will contact me because there is no phone number that you advertise on the page and I smell a e

still not received my order announced for 09 or 10 april 2020 N° 292

very long order delivery ?? order placed on april 7th and here we are on 220420 still nothing obviously there is no follow up with your customers!

Order not received

Impossible to note: parcel still not received

Delivery from 25.03.20 has still not arrived. No one can be reached by phone. There is no response to the second and subsequent emails. Once and never again.

I edit the review because I received the modelsima I feel that waiting a good monthafter placing an order with a not inconsiderable amount of money is an excessive time even in the days of coronavirus. Overall not very satisfied. Good luck

Unreliable site!!! They give the possibility to order everything and then they don't have the availability in stock and they don't know when the new goods arrive. Of 4 puzzles they will send me maybe one after more than a month of waiting and only because I inquired otherwise who knows how many months I would have to wait. SHAME!!! VERY BAD SERVICE

15 days after payment the goods have not yet been assigned to the courier I wonder how they do all lucky customers who complain only 2 days delay at most 3 you see I was unlucky or maybe ... bah...I keep waiting for Update: Package arrived ""only"" 18 days after order very ruined outer wrapper and inside a pitiful packaging many of the boxes had damage. It is not true that deliveries happen as promised on the site. VERY BAD SERVICE!

Order placed on April 9, nothing received despite shipping costs impossible to reach by phone. Really not serious on their part. Beware

For an order placed on 1304 and with the shipment confirmation e-mail on the 15th, here is the follow-up: Your Colissimo will soon be entrusted to us! It is being prepared by your sender. No reply to the e-mail, no information on the site. In short, 1001 maquettes collects but doesn't send - it's not a postal problem. I won't be recommending this site any more, especially as it has competitors with a catalog that's just as good.

I still haven't received anything

I ordered the 7042020 and still haven't received anything. I took a model from stock and sent it within two days, but with the coronas I don't mind a little delay, but two weeks without any email to warn of a possible delay is not good.

Today, April 21st, the order of April 3rd has not arrived. When it arrives it will remain closed and at the end of the confinement I will return it for a refund. No information. Nothing. Then they say that they did not have the product when when I placed the order it was available. The phone number on the website has not worked since the last day.

Affligeant...Commande effectué le 23 Mars en préparation le 09 avril et soi disant expédié depuis le 11avril... mais sans numéro de suivi du colis ! So no way to check if the package is on its way or even if it has actually left.... I'm still waiting but I have really big doubts about the professionalism of this

I do not know if you have noticed dear friends but our reviews on online sales store are not valid and do not appear in the panel of reviews on this store!!!! Appears only favorable reviews you buy everyone is happy I'm billed and no equipment yet!!!! It's a scandal there are only sorted favorable reviews

The order took about twenty days to arrive. Okay, it was covid19's fault. But they don't reply to the emails we send them, even though their answering machine promises very quick replies. I sent them an e-mail to complain about a bag of parts missing from the Concorde model box. No more response than when I asked about the status of the order. To collect the price of the order, on the other hand.

good evening order april 2 to date nothing change of carrier but especially more POST they are rigolos .merci.

I won't be more original than the previous comments. Order placed on April 2nd, cashed on the 3rd, still not shipped if I am to believe the tracking and no reply to the email sent to ask for news... I'm rather patient (an essential quality for a model maker) and accommodating, but the covid doesn't explain everything... I ordered products not available here on 2 other sites (one Belgian and one French) and received them by post with the usual follow-up without any problem... I wouldn't make the same mistake

Quite a large order placed on 0404 ( for my daughter's birthday which is 2104 ... so today and they're not even shipped! I had to tell my daughter ( sorry honey I haven't received your gifts yet ) great! I really won't order a second time! Now I'm starting to have doubts !!!! Will I ever receive her puzzles or

I do not know if you have noticed dear friends but our reviews on online sales store are not valid and do not appear in the panel of reviews on this store!!!! Appears only favorable reviews you buy everyone is happy I'm billed and no equipment yet!!!! It's a scandal there are only sorted favorable reviews

Order placed on April 11 on this site. I received an e-mail on April 14 telling me that the shipment had been posted and I was given the tracking number. Seven days later I haven't received anything and when I consulted the colissimo tracking number I was told that they were still waiting for the shipment to be sent. Mail sent two days ago to 1001 hobbies still unanswered. The invoice was debited without delay. I can only encourage

They announce that during COVID they are still shipping. I paid for express service but 12 days after the estimated delivery date I have not received anything. Not only this but they do not respond to my several e-mails nor by phone to my calls it seems that the number does not work. It is a scam it seems I have left more than 40 €. Ils annoncent que malgré COVID ils continuent à envoyer des commandes. J'ai payé pour le service express mais 12 jours après la date de livraison estimée je n'ai rien reçu. Pas seulement cela mais ils ne répondent pas aux e-mails ou par téléphone il resemple que le numéro ne marche pas. C'est une arnaque apparamment j'ai perdu plus de 40 €. They announce that they are delivering despit COVID. I paid the express courier but I didn't receive anything 12 days after the estimated time of arrival. Not only that but they do not answer my several e-mails nor my phone calls seems tha number doesn't work. I've been fooled it seems I'v