Customer reviews of 1001hobbies

Announced receipt of a model on 0704. Here we are on the 16th and still no news from 1001 maquette. Even if we can understand a certain delay, it's too much. So much for announcing extended lead times from the outset. If it is to have this model at the end of the confinement no thank you it will be return to the enclosure.

An order was placed and 500 euros were debited, but I still haven't received the material. I don't understand why, despite the current period, the debit has been made without the material having arrived (500 euros all in all).

Order placed on 0304 I receive an email of shipment on 0604 except that when I look at the tracking the package has not left it is waiting at the supplier...... it is 1604 and still waiting at the digger After several emails I am told to wait that the tracking of the post moves except that nothing happens A Fuir does not respect its customers does not give any information. I'm waiting for my products for 3 weeks ...

The prices on this site are far too high compared with other modelling sites. For example, the Renault RE20 Turbo Italeri Reference 4707 Scale 112 costs 250.99 euros (in their kindness they offer you a 5% discount, i.e. 238.44 euros), whereas this model can be found for 138 euros on france-maquette oupsmodel.com or breizh-modelisme. I'm well aware that prices are free, but at this level, it's not enough.

An order was placed and 500 euros were debited, but I still haven't received the material. I don't understand why, despite the current period, the debit has been made without the material having arrived (500 euros all in all).

Order the 04042020 and to date no news 799e charge for 2 pots of paint and 1 tube of glue shameful 1st and last comman

The RC model is missing part of the back

Not great, communication is poor and the phone number doesn't work! Sent a email asking where my model was as the delivery was taking forever. Response was slow, they eventually got back to me with a brief message that was not massively helpful. They have to ship items from their warehouse in Normandy which they don't show on the website very clearly.

I ordered an item a model of a rural house kit towards the end of March 2020 . This order was processed but for some reason you had the wrong address ,the courier could not deliver as they did not recognize the address, i contacted you and gave the correct address since then I have heard nothing.

Good afternoon I have been waiting for the order for almost 1 month. I would appreciate some kind of communication or a REAL delivery time. Thank you

Mal has not arrived yet and the link you sent me does not show any current order, I need you to tell me exactly when it will arrive. Sa

I ordered some paints on the 030220 they never arrived I requested a refund after 3 weeks it is now the 140420 and not received my refund and just get a load of excuses from these people. This is the worst company ever.

I still haven't received anything

Waardeloze club, Waardeloze club. Heb hier een Bronco coastal submarine 1/35 besteld met wat verf. Toen ik het model binnen kreeg zaten er twee dezelfde essentiële onderdelen in, dus paste het niet op elkaar. Mail gestuurd hierover op 13 februari. Het antwoord dat ik kreeg Er is contact gezocht met de leverancier. En het kon wel heel lang duren voordat het desbetreffende onderdeel zou duren. Ipv een andere doos open trekken en het onderdeel opsturen moest ik dus wachten. Uiteindelijk vond ik wel dat ik lang had gewacht. (en ik heb echt begrip met een Corona crisis). Op 23 maart heb ik de fabrikant Bronco (China) zelf maar een mailtje gestuurd met dit verhaal en vandaag 15 april heb ik de juiste onderdelen op de mat liggen. Pffff...ik bestel nooit meer wat bij deze club. Klant is koning...tot aan de deurmat.

non je ne suis pas satis fer pars se site pas de bon vendeur je n'ais toujours pas reçus mon colis que j'avais commander il y a 10 jour. et sur le site il marque bien en stock mon article.. alors je devait le recevoir 2 jour après ma commande passer en stock... sa mais 24h Ouen sais en stock... et Ouen je lais passer il été en stock ma commande...jais demander le remboursement des frais de port et il m'dit non on ne rembourses pas...... alors site pas bien annonce mensonger sur leur site..... je vais leur faire une bonne pub sur des sites qui son connus....... et les faire passer à 30 million consomma

One week I am now waiting for my parcel no news from you or the post office no mail since last Friday I hope for a little more communication

Quite disappointed. Order placed on March 28, order being processed since April 08 and still nothing received... Even though all the items in the order were available... No information, nothing. I know times are hard, but still...

Waardeloze club, Waardeloze club. Heb hier een Bronco coastal submarine 1/35 besteld met wat verf. Toen ik het model binnen kreeg zaten er twee dezelfde essentiële onderdelen in, dus paste het niet op elkaar. Mail gestuurd hierover op 13 februari. Het antwoord dat ik kreeg Er is contact gezocht met de leverancier. En het kon wel heel lang duren voordat het desbetreffende onderdeel zou duren. Ipv een andere doos open trekken en het onderdeel opsturen moest ik dus wachten. Uiteindelijk vond ik wel dat ik lang had gewacht. (en ik heb echt begrip met een Corona crisis). Op 23 maart heb ik de fabrikant Bronco (China) zelf maar een mailtje gestuurd met dit verhaal en vandaag 15 april heb ik de juiste onderdelen op de mat liggen. Pffff...ik bestel nooit meer wat bij deze club. Klant is koning...tot aan de deurmat.

I feel ripped off and this will be the last purchase I will make at this store. they have sold me a product that they did not have or expect to have. Almost a month ago I made the purchase of a set of Eduard photoetched parts to improve a model. On the 8th the order status was updated to "sent". I have not received it yet. The Covid19 excuse does not help me because I have ordered things to Germany or Poland that have arrived to Madrid in a matter of four days.

On the tracking page it says that it is in delivery so it takes 2 days in the morning it says in delivery and at night system failure ... 2 days waiting for the delivery person to arrive and it does not arrive ... I will have to cancel the purchase and get my money back.

website (in my opinion) not clear

Eindeloos wachten en verzendingskosten Ze vragen 3,99€ verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????

More than a week when it is specified in the order 'delivered in two days' and charged 8 € 99 and still not delivered I am very disappointed I do not repeat p

I've ordered my package on March 22nd... I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email

I've ordered my package on March 22nd… I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email

Eindeloos wachten en verzendingskosten Ze vragen 3,99€ verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????

The model that I bought for around 40€ went down to 27€ a few days after my purchase. There was no special offer on this product, so I don't understand and I'm not sure that I'll be able to afford it.

I bought a model of the Mach2 series. When I opened the box I noticed that there were numerous defects at the plastic injection points. I sent an email to complain with photos. All parts of the fuselage are affected. 1001 maquettes replied, saying that the problem was well known and that buyers know that poor-quality models need to be retouched before assembly. There are holes and very pronounced imperfections. I can't see how I can make them disappear, especially as it's a rocket and there are drawings in the fuselage, so it's impossible to make up for them. I'm a jewelry maker, so I know all about surface treatment. 1001 maquettes offers me a €15 voucher for a €70 model, which curiously enough is €40 on the official French Mach2 website. Who are we kidding? Yves M

Order placed 1 week ago but no news since. I've written 2 emails with no reply... So I placed an order with another service provider and I will send this one back. Domm

I bought a model of the Mach2 series. When I opened the box I noticed that there were numerous defects at the plastic injection points. I sent an email to complain with photos. All parts of the fuselage are affected. 1001 maquettes replied, saying that the problem was well known and that buyers know that poor-quality models need to be retouched before assembly. There are holes and very pronounced imperfections. I can't see how I can make them disappear, especially as it's a rocket and there are drawings in the fuselage, so it's impossible to make up for them. I'm a jewelry maker, so I know all about surface treatment. 1001 maquettes is offering me a €15 voucher for a €70 model, which curiously enough is €40 on the official French Mach2 website. Who are we kidding? Yves M

I have not yet received the coli

I haven't received the parcel yet!

More than a week and still no parcel for 8€99 delivery a scam

Beware!!! I ordered a puzzle on 1001puzzle on 2042020 and I paid more than 16€ for chronopost delivered in 24h but I still haven't received anything!!!! They don't even answer the message and there is no phone to reach them!!!! I'm starting to believe that this site

My order has not arrived. I have not received a refund and I emailed but have not had a response. Very disappointing and frustrating.

Purchased this kit to pass time to be honest the cost is to high for the quality of the model instructions zero certainly not for a first time attempt at model making and I can���t understand why the transfers included swastica Marking on a British W II aircraft on an over all recommendation I wouldnï

J'ai fait la demande pour animer notre séjour c'est pourquoi j'ai commandé tous les articles qui étaient en stock pour qu'il arrive bientôt et après deux semaines nous attendons toujo

Reminder to ask for my opinion on my order of March 21 still not received on April 10 my opinion today can only be negative Epilogue: I finally received my package on Monday April 20 not being indicated on the contents and value customs blocked it. Result: 36 Euros more in charges

I find the lack of professionalism of this company shameful. I bought two items that were listed as available. When I did not receive the package and after a thousand attempts to contact them, they informed me that one of the items will take another month. They have not even had the detail of given the situation of confinement and given that it is their mistake to send at least the item that was in stock in order to save postage. Reimbursement requested reembo

I have been waiting for three weeks now for a puzzle. I try to contact them but I can't. If it is not available I would like to have the opportunity to exchange it. I am very disappointed