Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1 and 2 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/04/2020
Eindeloos wachten en verzendingskosten Ze vragen 3,99€ verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/04/2020
More than a week when it is specified in the order 'delivered in two days' and charged 8 € 99 and still not delivered I am very disappointed I do not repeat p
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/04/2020
I've ordered my package on March 22nd... I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/04/2020
I've ordered my package on March 22nd… I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/04/2020
Eindeloos wachten en verzendingskosten Ze vragen 3,99€ verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/04/2020
The model that I bought for around 40€ went down to 27€ a few days after my purchase. There was no special offer on this product, so I don't understand and I'm not sure that I'll be able to afford it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/04/2020
I bought a model of the Mach2 series. When I opened the box I noticed that there were numerous defects at the plastic injection points. I sent an email to complain with photos. All parts of the fuselage are affected. 1001 maquettes replied, saying that the problem was well known and that buyers know that poor-quality models need to be retouched before assembly. There are holes and very pronounced imperfections. I can't see how I can make them disappear, especially as it's a rocket and there are drawings in the fuselage, so it's impossible to make up for them. I'm a jewelry maker, so I know all about surface treatment. 1001 maquettes offers me a €15 voucher for a €70 model, which curiously enough is €40 on the official French Mach2 website. Who are we kidding? Yves M
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/04/2020
Order placed 1 week ago but no news since. I've written 2 emails with no reply... So I placed an order with another service provider and I will send this one back. Domm
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/04/2020
I bought a model of the Mach2 series. When I opened the box I noticed that there were numerous defects at the plastic injection points. I sent an email to complain with photos. All parts of the fuselage are affected. 1001 maquettes replied, saying that the problem was well known and that buyers know that poor-quality models need to be retouched before assembly. There are holes and very pronounced imperfections. I can't see how I can make them disappear, especially as it's a rocket and there are drawings in the fuselage, so it's impossible to make up for them. I'm a jewelry maker, so I know all about surface treatment. 1001 maquettes is offering me a €15 voucher for a €70 model, which curiously enough is €40 on the official French Mach2 website. Who are we kidding? Yves M
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/04/2020
I have not yet received the coli
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/04/2020
I haven't received the parcel yet!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/04/2020
More than a week and still no parcel for 8€99 delivery a scam
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/04/2020
Beware!!! I ordered a puzzle on 1001puzzle on 2042020 and I paid more than 16€ for chronopost delivered in 24h but I still haven't received anything!!!! They don't even answer the message and there is no phone to reach them!!!! I'm starting to believe that this site
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Verified Buyer
Rating: 1 out of 5
following a purchase from 11/04/2020
My order has not arrived. I have not received a refund and I emailed but have not had a response. Very disappointing and frustrating.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 11/04/2020
Purchased this kit to pass time to be honest the cost is to high for the quality of the model instructions zero certainly not for a first time attempt at model making and I can���t understand why the transfers included swastica Marking on a British W II aircraft on an over all recommendation I wouldnï
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 11/04/2020
J'ai fait la demande pour animer notre séjour c'est pourquoi j'ai commandé tous les articles qui étaient en stock pour qu'il arrive bientôt et après deux semaines nous attendons toujo
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/04/2020
Disappointed with my purchase! The image and description do not correspond to the model I received! The model ordered is reference 2464 with two characters as indicated on the visual and on the detailed description. The model received is reference 2464A with a single character and is much less qualitative in terms of design! In other words, I would have chosen another website, AMAZON, which offered the model delivered for less. My son's enthusiasm at the time of receipt got the better of the packaging before seeing that the model didn't match, so it was impossible to return the parcel! Please modify your advert and clearly indicate the model you actually supply and possibly make a commercial gesture! In spite of everything, I didn't know the COBI brand and products.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/04/2020
Disappointed We thought there were characters and no. What's more, a building block was forgotten in the box. For the price it's
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/04/2020
Reminder to ask for my opinion on my order of March 21 still not received on April 10 my opinion today can only be negative Epilogue: I finally received my package on Monday April 20 not being indicated on the contents and value customs blocked it. Result: 36 Euros more in charges
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 10/04/2020
I find the lack of professionalism of this company shameful. I bought two items that were listed as available. When I did not receive the package and after a thousand attempts to contact them, they informed me that one of the items will take another month. They have not even had the detail of given the situation of confinement and given that it is their mistake to send at least the item that was in stock in order to save postage. Reimbursement requested reembo
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 10/04/2020
I have been waiting for three weeks now for a puzzle. I try to contact them but I can't. If it is not available I would like to have the opportunity to exchange it. I am very disappointed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2020
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/04/2020
I have just opened the box of the reale de France received last week. What a disappointment!!! This model is made entirely of plastic, which is not specified in the description. It's arn
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2020
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2020
I'm still waiting for my order to be shipped on April 1. And no news from chrono pos
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/04/2020
Paid ��7.50 for postage and have waited 10 days, the package still hasn't arrived. Awful experience using your service considering the puzzle was a gift for a birthday that passed last
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/04/2020
I have not received my order nor have I heard from the store. Shameful
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 09/04/2020
It seems to me that the processing time of an order is very slow I still waiting for the delivery of goods for several weeks Order placed on 20032020 Good day Giorgio Loda
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 08/04/2020
Products are never delivered Phone number is not working The reaction on my complains are very slow or even no reaction Even my payment is not given back I'm still waiting for two wee
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/04/2020
Package not arrived yet - no customer service or response to my query about missing item
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2020
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/04/2020
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/04/2020
Regrettable service. Please do not buy from this website.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/04/2020
it's april 7th and I still haven't received my order placed and paid for on march 24th.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 07/04/2020
Unable to contact No reply���s to email Don���t answer phones I want to return order th
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 07/04/2020
Waiting order placed March 25when I paid the express shipping (19 €).which on the website says it arrives in 2 or 5 days. I sent them an email and they replied that they are missing the paintings.On April 15 I send them another email requesting a refund and they replied that it has already been sent that you can check the order on a shipping website. There I was told that the order does not exist. Today, April 21, I am still waiting
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/04/2020
I ordered the Russian Luna 1 rocket with its lunar probe. The box shows the rocket on the right and a second spacecraft on the left. But only the Luna 1 rocket on the right is in the box. The caption is very poorly written, as it implies that there are 2 spaceships in the box.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/04/2020
Still no delivery... The name has been truncated. I don't know where my pa
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/04/2020
I ordered a model from them and it arrived in January. When I have been assembling it for two days I realize that several panels of parts are missing. I contact them and they tell me that they will reimburse me for the purchase or send me the missing parts. I have been waiting for 5 weeks and sending them all the information they ask me for and they give me long delays or ask me for information that I have already sent them before. In the end I have thrown the model in the trash. They are informal and very bad at attending to the public, they only give me long delays. Ju
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/04/2020
I bought 3 weeks ago 5 products from the catalog for my elderly father who needs something for entertainment. I wrote a week later and was told that one of the models was missing. I have tried to contact them by phone and they communicate. I paid 170 euros and we still haven't received anything. I wrote again to ask them to cancel the order or send it without the missing item. They only reply with a standard mail. Very disappointed and worried. Also my father is still without models for the confinement. I thought they would be a company
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