Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
No joints at the hands, cracks in the right arm at the joint, the head has no joint either. Does it look like a counterfeit??? I am waiting for a response from customer service.
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Olivier J.
Rating: 1 out of 5
following a purchase from 01/12/2025
Terrible
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Ash C.
Rating: 1 out of 5
following a purchase from 11/12/2025
Package not shipped on time, customer service unreachable, no order tracking
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Laurence G.
Rating: 1 out of 5
following a purchase from 28/08/2025
Item ordered at the beginning of August for a birthday and received at the end of December...
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yves C.
Rating: 1 out of 5
following a purchase from 21/11/2025
When I placed my order, I requested cancellation on the same day. And this several times afterwards with each message notifying me of its preparation. Unfortunately, no effect. I will not pick up the package and hope to be refunded as soon as possible. Thank you
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Kerstin H.
Rating: 1 out of 5
following a purchase from 19/09/2025
Despite multiple reminders, I have not received my money for my return to this day. Not good customer service.
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Elina B.
Rating: 1 out of 5
following a purchase from 09/10/2025
No customer service that helps when you complain. I ordered something at the beginning of October and it arrived at the end of November, although only two weeks of shipping were promised. I will not order here again.
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Timothy S.
Rating: 1 out of 5
following a purchase from 18/11/2025
Wrong box was delivered
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Giovanni C.
Rating: 1 out of 5
following a purchase from 12/11/2025
Funko pops arrived damaged and impossible to communicate with the service
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antonio Z.
Rating: 1 out of 5
following a purchase from 25/08/2025
the stuff arrived after three months
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Fabio I.
Rating: 1 out of 5
following a purchase from 16/10/2025
The site stated shipping in 3/4 days...... it arrived after more than a month.
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Anton Giulio T.
Rating: 1 out of 5
following a purchase from 20/10/2025
Too long times and wrong shipping address
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Ferry V.
Rating: 3 out of 5
following a purchase from 30/09/2025
After the order, it remained quiet which raised some suspicion for me, but after a while they were honest and admitted that they had lost the order. We are all human and mistakes can happen. In the end, the construction kit was delivered in perfect condition all the way from France. I would order a construction kit from them again, no problem.
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Francisco E.
Rating: 1 out of 5
following a purchase from 20/10/2025
AFTER ALMOST A MONTH THEY STILL HAVEN'T DELIVERED THE ORDER, THEY DON'T RESPOND TO THE COMPLAINTS AND THEY DON'T REFUND MY MONEY.
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Ermanno M.
Rating: 1 out of 5
following a purchase from 28/10/2025
I made a wrong purchase but you do not refund the money, only a voucher to buy something from you again. This is absurd. Since I communicated it just a few minutes after sending my credit card details. You could have honestly and correctly canceled the payment without even shipping the item.
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Corine C.
Rating: 1 out of 5
following a purchase from 29/05/2025
I had to wait more than 3 months for my paid order to be delivered and received neither an apology email nor compensation, I find that very sad.
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Karim J.
Rating: 1 out of 5
following a purchase from 15/03/2025
Scammers. Ordered in March, in November I am still missing part of it. Called and emailed multiple times, little to no response. Until I finally get feedback: they created a discount code. As if I would ever want to order anything from these scammers again. NEVER, NEVER AGAIN. BE WARNED! A discount code... Unbelievable. I requested my money back, but of course no response yet. So, theft... NEVER ORDER HERE!!!!
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Rob D.
Rating: 1 out of 5
following a purchase from 28/10/2025
My order is not complete and there is no response to my email about this.
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Christian D.
Rating: 3 out of 5
following a purchase from 24/10/2025
When I placed my order, there were supposed to be explanations in French, and they are not there.
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lutz K.
Rating: 1 out of 5
following a purchase from 12/07/2025
I bought a combustion engine from 1001 hobbies and found that it does not fit in my car. After returning the engine, unfortunately, after multiple requests, I only received a credit note and not my money back.
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Hector Humberto R.
Rating: 3 out of 5
following a purchase from 26/10/2025
Excellent
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JEREMY J.
Rating: 1 out of 5
following a purchase from 28/07/2025
Order placed on July 10, 2025, last figurine received on October 30! 112 days later!! Lack of professionalism, no communication without follow-ups, no commercial gesture, nothing. Don't hesitate to pay a few euros more with the competition, it will save you an incredible amount of time...
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LOUIS G.
Rating: 1 out of 5
following a purchase from 17/05/2025
Order placed in May 2025, one of the products being on backorder for months, I requested twice, unsuccessfully, to cancel the order and get a refund without fees (and yes because beyond 14 days they impose a management fee of 25% of the total order, which in my opinion is a violation of Article L216-2 of the Consumer Code that allows the consumer to withdraw without fees if the order has not been fulfilled beyond a period of 30 days). Order received in November 2025, order not compliant, two products are missing and the product that was on backorder is not compliant. In short, a big scam and deplorable customer service.
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davide B.
Rating: 1 out of 5
following a purchase from 24/10/2025
Everything is very good
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Alberto A.
Rating: 1 out of 5
following a purchase from 25/10/2025
Package arrived damaged. Delivery location not respected. I had to go to the local shipping company's office to pick it up.
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Alberto C.
Rating: 1 out of 5
following a purchase from 08/10/2025
A huge delay
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Dave N.
Rating: 1 out of 5
following a purchase from 30/09/2025
I sent them an email and they didn't respond, what is that? I canceled my item and they still send it, crazy.
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Paola B.
Rating: 3 out of 5
following a purchase from 10/10/2025
For the second time, incorrect package destination with impossibility or difficulty in retrieving them.
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Rui L.
Rating: 1 out of 5
following a purchase from 17/10/2025
I bought a cmk A-1H detail set and received some 1/72 figures from cmk! I complained and didn't receive any contact! I will never shop on this site again!
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alfredo P.
Rating: 3 out of 5
following a purchase from 15/10/2025
arrival in a short time not at home but in storage
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David C.
Rating: 1 out of 5
following a purchase from 07/09/2025
Hello, it is rare for me to give such a bad rating but almost 2 months before receiving the ordered package 2 weeks before my son's birthday. We are 2 unhappy customers. Moreover, the only means of communication was emails. To top it off, not even a commercial gesture. As someone who is in sales, I don't find this acceptable.
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Jean francois J.
Rating: 1 out of 5
following a purchase from 10/02/2025
8 months to be delivered. While it was noted that the items were available. It's a bit long... At a minimum, you could have communicated. I only received vague and non-specific responses and only when I asked you. So yes, I am disappointed with the experience
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christophe V.
Rating: 1 out of 5
following a purchase from 10/10/2025
15 days between the purchase and delivery for a board game. I do not recommend this site
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Alain B.
Rating: 1 out of 5
following a purchase from 14/10/2025
After 1 week without news, I have written 3 emails regarding the status of my order, without any response. I then called both your French and Dutch customer service, but there was no response from the French side, no one picked up, in the Netherlands I received an automatic message... that I had to send an email...?? Only after a customer at Paypal intervened did they wake up and my shipment finally arrived.... sad.
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FRAENKEL P.
Rating: 3 out of 5
following a purchase from 29/09/2025
The supposed models available take a month to be sent. None
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Gilbert C.
Rating: 1 out of 5
following a purchase from 18/10/2025
1 When I went to pick up my package at the Pickup point, they asked me for my ID number which I do not have (thank you for this hassle) 2 The colors in the small paint pots do not match the navy blue I was looking for. The Hobby 54 labeled navy blue is black The Heller 077 labeled navy blue is also black so straight to the trash. The shipping cost is very exaggerated. So 1001hobbies is to be avoided for me. Gilbert Courtois.
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Alessia M.
Rating: 1 out of 5
following a purchase from 17/10/2025
They told BRT it was a delivery to a Fermopoint, except they used my private delivery address, due to this mistake BRT refused to deliver it and I had to collect it from a pickup center. Also, the package was torn apart and the game box was visibly ruined in a couple of places.
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Denis M.
Rating: 3 out of 5
following a purchase from 15/10/2025
Hello: ordered on your site, you boast free shipping for an order over 69.00 €, not applicable. False advertising? Too bad
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Frederik W.
Rating: 1 out of 5
following a purchase from 20/09/2025
Delivery time much too long, after spending several weeks discovering that an ordered item was no longer in stock...
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Guadalupe T.
Rating: 1 out of 5
following a purchase from 13/10/2025
The item arrived broken, I sent an email as soon as I opened it with photos and details of the damage to the item and almost a week later, I still haven't received any response regarding this... and here I am with my broken item and no solution...
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