English 
A
Rating: 3 out of 5
Correct order and discreet packaging Rather long lead time
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 276 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 3 stars
Reset filtersC
Rating: 3 out of 5
The order arrived with some delay but met my expectations perfectly. I was sent a tracking number but they did not tell me which courier company it was from but it was not useful for me.
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A
Rating: 1 out of 5
Parcel delivered after 3 weeks and 6 exchange of mail: lost supposedly delivered . Exécrable et plus j
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A
Rating: 1 out of 5
very disappointed not received the right merchandise and colors and no compensation
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A
Rating: 3 out of 5
perfect delivery time as well as packaging soap leaves something to be desired battery does not charge without result for the moment even by proposing the pa
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C
Rating: 1 out of 5
I placed my order and paid for it on January 17 and they still haven't sent it to me. I remind you that it is March and they don't answer the emails or send you the tracking of the order.
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A
Rating: 3 out of 5
The B1 bis tank is cheaper on other sites. You can easily check. One site lists it at less than 70 eu
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A
Rating: 1 out of 5
I have sent an email and still no reply.
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V
Rating: 3 out of 5
Love the collection of quality kits. Order processing was fast.
A
Rating: 1 out of 5
Poor customer service and products not in accordance with the description
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V
Rating: 1 out of 5
Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan dit terwijl het product op stock is?
A
Rating: 1 out of 5
Na 10 dagen nog steeds geen beweging op... Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
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A
Rating: 3 out of 5
Very long lead times for each order
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V
Rating: 1 out of 5
Na 10 dagen nog steeds geen beweging op… Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
C
Rating: 1 out of 5
Very bad experience. They sent me the wrong order and it was very difficult to contact them. Resolved that they do not have stock of what I ordered I sent them the wrong package and still waiting for a refund. I will never buy from them again.
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A
Rating: 1 out of 5
ordered before noon... shipped the same day.... I ordered at 11am and my package was shipped 3 days later. unacceptable. advertising.
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V
Rating: 1 out of 5
The product was spot on just what I wanted But delivery/shipping not worth paying the extra money for faster delivery as product is not dispatched within given delivery time waited over a week for a 2 day delivery
A
Rating: 1 out of 5
franstalig geleverd 16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd, en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden, en dat is ook niet goedkoop. Geen aanrader dus!
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V
Rating: 1 out of 5
franstalig geleverd 16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd, en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden, en dat is ook niet goedkoop. Geen aanrader dus!
G
Rating: 1 out of 5
Order takes way too long to be shipped
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A
Rating: 1 out of 5
Among other things, I ordered 2 Revell paints (n°36140 and 36186) at a price of 269€ each. But instead I received 2 Humbrol paints (n°91 and 26) at the price of 229€ each. This replacement was made without my knowledge, and for these Humbrol paints I was charged the same price as for Revell paints, a difference to my detriment. I regret the lack of information, the replacement without validation on my part and the levy at the highest rate and not corresponding to the products delivered. I also regret that 1001 maquettes did not reply to my messages.
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V
Rating: 1 out of 5
avoid this firm like the plague. customer service is non existent. postage charges are horrendous and having paid the money for fast delivery im still waiting 2 weeks later with no item, JOKE. half of the correspondence they send is in French. I buy rc parts from all over and have never been treated as a customer this poorly I wil not be back. RUBBISH!!!!!!!!!!!!!!
C
Rating: 1 out of 5
I was told a week ago that my order had been shipped and I still haven't received it.
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A
Rating: 1 out of 5
I haven't received my coli
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A
Rating: 3 out of 5
Problems with the paint After buying a model, I bought a pack that didn't correspond to the model and was recommended by 10001 maquettes. So, with the correspondence table, I bought the right colors from Humbrol, but they're not Acrylics. Why doesn't 10001 maquette make packs according to the models or why can't we find heller Revel Humbrol paint kits?
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V
Rating: 1 out of 5
Op 24 januari besteld, niets ontvangen tot op heden Op 24 januari een motor besteld voor mijn RC auto. Nu is het inmiddels 13 februari en nog steeds niets ontvangen. zeer ontevreden hier over!
A
Rating: 1 out of 5
Op 24 januari besteld, niets ontvangen tot op heden Op 24 januari een motor besteld voor mijn RC auto. Nu is het inmiddels 13 februari en nog steeds niets ontvangen. zeer ontevreden hier over!
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A
Rating: 1 out of 5
It's a pity to be taken for a ride when you report that a product appears to be in stock on the site, only to receive an e-mail stating that it's not available.
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A
Rating: 3 out of 5
Too slow ......
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C
Rating: 1 out of 5
I did not like the product, very poor quality. I also did not like what they charged for shipping. Grac
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V
Rating: 3 out of 5
Neither satisfied or dissatisfied Listing was wrong but probably not their fault. it would be nice if more retailers would pay attention to how they are listing products.
A
Rating: 3 out of 5
Neither satisfied or dissatisfied Listing was wrong but probably not their fault. it would be nice if more retailers would pay attention to how they are listing products.
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V
Rating: 3 out of 5
The model I got looked like a normal sized kit on the website but the actual product (which was $50 including shipping) was barely bigger than my hand.
V
Rating: 1 out of 5
I felt ripped off The model I got looked like a normal sized kit on the website, but the actual product (which was $50 including shipping) was barely bigger than my hand.
A
Rating: 3 out of 5
Long delivery times
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A
Rating: 1 out of 5
I felt ripped off The model I got looked like a normal sized kit on the website, but the actual product (which was $50 including shipping) was barely bigger than my hand.
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A
Rating: 1 out of 5
I requested delivery to one of the Biscarrosse relay points. The parcel was sent to another relay point (Gastes) 20 k away from the one requested. I don't have a car and there's no public transport to this relay point. Despite several unanswered requests from both 1001 maquettes and the carrier, it was only thanks to the kindness of a neighbor who volunteered to drive me that I was able to receive my parcel.
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A
Rating: 1 out of 5
Not serious..2nd model not complete!!!. 400€ in the bin
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Rating: 3 out of 5
My original order was apparently lost in transit by Colissimo. It wasn't 1001 Hobbies' fault, of course, but it took over 2 weeks and several emails before a replacement was sent to me.
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A
Rating: 3 out of 5
bonjourje vous avez mis une note moyenne suite à un problème de teinte qui n'est peu peut-être pas votre faute.en effet j'avais commandé entre autres un noir mate de la marque humbrol bien estempillé matt33 sur le pot.mais c'était en fait un noir brillant.cordial
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