1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Products are never delivered Phone number is not working The reaction on my complains are very slow or even no reaction Even my payment is not given back I'm still waiting for two wee
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/04/2020
Package not arrived yet - no customer service or response to my query about missing item
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2020
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/04/2020
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/04/2020
Regrettable service. Please do not buy from this website.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/04/2020
it's april 7th and I still haven't received my order placed and paid for on march 24th.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 07/04/2020
Unable to contact No reply���s to email Don���t answer phones I want to return order th
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 07/04/2020
Waiting order placed March 25when I paid the express shipping (19 €).which on the website says it arrives in 2 or 5 days. I sent them an email and they replied that they are missing the paintings.On April 15 I send them another email requesting a refund and they replied that it has already been sent that you can check the order on a shipping website. There I was told that the order does not exist. Today, April 21, I am still waiting
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 07/04/2020
The service is very good.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 07/04/2020
The model is not of great quality but it is according to its economic price so it is fine. The only thing that makes the product more expensive is the shipping cost... I like the company, they deliver on time and without any problem with the payment.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2020
No email confirmation of shipment and order tracking if I did not go to the site no way to know where my package is improved
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/04/2020
Still no delivery... The name has been truncated. I don't know where my pa
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/04/2020
I ordered a model from them and it arrived in January. When I have been assembling it for two days I realize that several panels of parts are missing. I contact them and they tell me that they will reimburse me for the purchase or send me the missing parts. I have been waiting for 5 weeks and sending them all the information they ask me for and they give me long delays or ask me for information that I have already sent them before. In the end I have thrown the model in the trash. They are informal and very bad at attending to the public, they only give me long delays. Ju
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/04/2020
I bought 3 weeks ago 5 products from the catalog for my elderly father who needs something for entertainment. I wrote a week later and was told that one of the models was missing. I have tried to contact them by phone and they communicate. I paid 170 euros and we still haven't received anything. I wrote again to ask them to cancel the order or send it without the missing item. They only reply with a standard mail. Very disappointed and worried. Also my father is still without models for the confinement. I thought they would be a company
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/04/2020
Ordered Tamiya wash Humbrol wash delivered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/04/2020
My payment card was debited last month, I haven't received anything and I have no news of my order. Debiting cards when the order is sent, as Amazon does, would be a step forward, with or without containment.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 04/04/2020
Four things ordered three received Customer service emailed """According to our logistics team, this product was in your order"" (Whatever that may mean) Plus a 5 euro discount coupon on a subsequent order (of 20 euros or more) No apology no replacement product No response to further communication
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2020
I've been waiting for 1 month.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/04/2020
package not arrived
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2020
hello despite my mail for bad delivery I have no news from you.I'm annoyed because this is not the first time I order from you.I await your contact to tell you more.see you soon I hope. NAPO170
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 04/04/2020
Not at all satisfied I keep getting emails asking me if I am satisfied with my first purchase on this site but I still have not received the item. It is about days late and don't use the excuse of the emergency that is affecting us as I buy quite a lot of modeling items on the internet and it is all coming to me regularly even things from California from Germany and Japan. I think I am not buying from this site anymore.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 03/04/2020
Very convenient
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/04/2020
Being asked to review despite the fact I am STILL waiting for my items to arrive. If you are going to have a .co.uk web address you need to let buyers know the items are coming from abroad and will therefore take WEEKS to arrive. I will not be purchasing from you again.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/04/2020
I have been waiting for the model since March 18 and it still has not arrived. The answers to the mails I send claiming it only tell me to wait a little longer when it was supposed to arrive in two or three days. I ordered it to make the confinement more pleasant and it is going to end before it arrives. If it arrives at all, because at the rate I am going
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/04/2020
Very good service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2020
Rather loyal to the Tamyia or Italieri brands, I let myself be tempted by the more modestly priced Ark Models. I'm rather disappointed with my first impression. The quality of the plastics is average, and the assembly guide is reduced to its strictest expression (a poor quality photocopy), written in Russian, and above all, there's no color guide... Is this a surplus from the former USSR? Hopefully, assembly will be more pleasant than this first impression.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/04/2020
Very bad I wanted to cancel the order because it was very late with the date they assured and they did not cancel it. They also told me that it had been shipped when the tracking they give you showed that the next day they were still preparing it. I sent it to them and they continued with the same thing. Inform
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Verified Buyer
Rating: 1 out of 5
following a purchase from 01/04/2020
I don't know french i am very satisfied with ever aspect of the transaction no complants.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 01/04/2020
Delivery took a little while.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/04/2020
I cannot give you satisfaction as I have not yet received the matereil.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 31/03/2020
I can not give a good rating as I still do not have the item I ordered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/03/2020
still not received...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/03/2020
Despite covid 19 parcel well received Mer
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/03/2020
In this period of confinement I can not give an opinion since I have not received the product Cordially Stay che
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2020
Quite expensive in general... I also found the same product online for 200€ euros less (290€ on
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2020
The cap of one of the paint cans exploded, obviously triggering ""pchit"" of paint. I haven't tested the can, but it seems to be OK and there were no casualties. The rest of the equipment ordered is OK... but that explains the low score. So be careful when preparing your parcels. I'll come back to you to get my supplies despite this little problem.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/03/2020
292 euro for a remote-controlled Beetle model that arrives without a motor, battery or remote control seems to me to be an anarchic situation that I can't stand; to find myself with a beautiful model (very expensive) that can't work unless I spend at least another 100 euros to start enjoying it, with the additional purchase of the motor, battery and remote control. Is it really honest to offer us such an opportunity??? Can you improve your ads so that we don't fall into the trap I did? I must admit that I'm looking for other service providers who are more honest in their presentation. I'd like an answer from you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/03/2020
Following my complaint that I had received cheaper replacement items but paid the same price as the items ordered, 1001 Maquettes sent a parcel containing the correct items at their expense. I would like to thank them for their prompt response to my last e-mail. It's a pity that this anomaly has become so serious because we didn't have a copy of the delivery note, that you have problems sending your e-mails and that you deduct the amount of the order as soon as you receive it and not the amount of the delivery when you send it.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/03/2020
Laatste bestelling ooit Laatste bestelling ooit, eerst krijg je een mail dat je item verzonden is, als je na 1 week vraagt waar je pakje blijft is er ineens een probleem met de leverancier, dus vraag ik wanneer mijn pakje zal toekomen en dat ze geen mail moeten sturen met track and trace als er nog niets verzonden is, het zou bij hun toekomen op het einde van de week begin volgende week, maar dan moet het nog naar mij gestuurd worden.....nog een week langer...... En dan krijg je als antwoord op een mail, je hebt toch onze policy gelezen. Klantenservice nul, beleefdheid nul. Ik ga op de hobbyclub absoluut geen reclame maken....integendeel.....
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 25/03/2020
I have not received yet the last 2 models I bought .25.03.2020
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