Customer reviews of 1001hobbies

The model has not arrived The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.

The model has not arrived The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.

the parcel was not delivered as announced. it is paid for and lost in limbo...1001 MAQUETTES must do much better.

A little over because a small box not in stock so a little wait sinom correct answer fast

Good evening My previous reply to your satisfaction survey not having been followed up by you, I am contacting you again and repeat: I am very dissatisfied with the""Space Shuttle"" which was received with a broken fin that seems to have already been used and whose assembly was difficult due to imprecise adjustments. In short: very low end. I would prefer to have this item returned with a refund or credit note. I would like to add that I have already ordered many excellent quality models of spacecraft, either assembled or to be assembled, from your site, and that this incident (which will certainly be well resolved) in no way detracts from my confidence in you. Thank you very much for an arrangement and very cord

Order placed on June 9th a month ago, they have sent me two messages saying that one of the products had to arrive from their supplier, so far nothing at all. I sent a message through their website asking them to cancel the missing product and send the one they did have.....pues nothing from

The whole purchase itself has been correct but 10€ shipping costs for a time of between 7-10 working days seems excessive both financially and in waiting times. If the shipping is free I think those times are acceptable but since you pay 10 € should be given a better service.

Good selection of products good prices. Only complaint was that delivery was a little bit slow but not a dealbreaker for me as long as I get the stuff I ordered and it is intact!

delivery time a bit long and few relays available around me dommag

Goods too expensive Shipping much too high

As much as I had nothing to say about my first order, for my second order I received a faulty product that I reported over a week ago... and still no response from the after-sales service. Update from 18072019 : I'm lowering the rating by one star because I followed their instructions given in response to this message and 10 days later... still nothing. Update from 03082019: More than 5 weeks after my complaint I no longer expect anything from you. Maybe I'll go back to the competition for my next orders. UPDATE from 05082019: And have you checked that my messages aren't going to spam? UPDATE from 15082019 : I tried from another e-mail address on August 8. Since I've had no reply from you, I assume that you're the one who's been trying to contact me.

Very good service regarding the order itself small problem with delivery with Mondial relay and shipping costs a little high in my opinion.

Thanks for being able to do business with me. Your company has good quality items I can't find in the states. Merci.

Good range of models. Quick delivery and good updates on order progress. Only problem new product emails come with dollar sign as prices not pounds uk.

Discounts displayed in red on the product photo, a bogus tax on the invoice added to the price and delivery, and roll on, little speedsters!

Slow in delivery quite slow

total disappointment! I ordered an airline bag that I knew well because I already owned a similar bag that had outlived its usefulness. So I ordered a new one here because I couldn't find it anywhere else... But disappointment when I received the product ... it does not correspond at all to the product ordered ... I ordered a small shoulder bag similar in every way to the one I already have, based on the photos and description. Instead I received a travel bag the size of a cabin suitcase with a handle and not a shoulder strap. For""non-contractual photo"" is not indicated anywhere... so I don't have a bag to take on my flight in 4 days I'll have to settle for something else and pay an unexpected sum for it! I'd like to be able to get in touch with the site to resolve the situation as soon as possible. You seemed to be a serious site, so please live up to your image. cord

I'm still waiting Et Toukou

Sadly I am currently disappointed. I have paid and received the wrong products that were destined for another customer. I sent an email in both English and French with the details of the described above to which I have had no response. Please reply to my email and send me the correct products!

The delivery of the products is a bit slow and above all expensive. Otherwise correct

Product matched in the decription but not in the image posted on the site. Also the shipping charges were carucce. Other than that very good experience.

Not received the model how and when will you regularize this Thank you Cordialeme

I canceled the order an hour later but had already paid. I was promised by e-mail that the money would be transferred back after receipt. Instead, goods arrived from France which I had to return at my own expense.

Delivery problem and return very lo

epedier five days late due to an advertising catalog that was not in stock

Without any preconceived ideas, I ordered 4 tubes of glue for a little over 40 euros and had them delivered ======================= after 4 weeks with a bunch of reminders !!!!!!!!!!!!!!!!!!! no need to add any more comments.

Huge offer and sorted x categories. Shipping time however too long and lack of any update on shipping

T0ujouts satisfied with 1001 maquettes Except last order made June 13 and delivery scheduled June 26 May be a little lo

My order was placed on June 11, 2019. Delivery was promised in 2 to 4 working days. I was therefore confident I would have it for Father's Day. To be sure I even paid a supplement to be delivered faster by Colissimo. Big disappointment because the product was finally delivered.

Hello I ordered 3 sheets of decals on 11062019 on the history of my order is my colissimo dated at 11062019 with items checked 'COMPLETE' June 13 seeing that my order is not sent I contact you by phone and the surprise I am told that the products ordered were not in stock on 11062019 although they were in stock on the date of my order!!! I should in principle receive it from 21062019 I find the delay very long for an order of 3 plates of decals! I'm part of a model club and I'm the first to order from your site. What's more, I tried to leave a review on your site after several unsuccessful attempts. I contacted your store again to report the problem, and one of your advisers couldn't understand why it wasn't working. I tried again several times but to no avail, but your lead time for an order of 3 miserable decal sheets is too long! From now on I'll refer to other order sites, sorry. Cordia

Delivery too slow

To date I still have not received my order or notice of its delivery I therefore find it premature to give an opinion on your company.

Well-prepared packaging for shipment. However, the packaging for the plane had already been opened (i.e. sent to someone's home) and very badly resealed. Inside there was some broken polystyrene (I don't think you check your returns!) and, of course, parts that hadn't been put in their slots. Finally, the glue tubes were unusable, so I had to buy new ones. In fact, when I buy something new, I'd like to have something new, not an art object.

I was very disappointed in the quality of product I was very disappointed in the quality of the product. I would have expected a more traditionally designed kit. I'm not looking forward to cutting out and fitting the pieces without registration points. For the price this is a little bit ridiculous. I am also disappointed in the shipping time considering I waited for three weeks to then have it airmailed to the US. I would not purchase again and regret my purchase. Otherwise no other problems

I was very disappointed in the quality of product I was very disappointed in the quality of the product. I would have expected a more traditionally designed kit. I’m not looking forward to cutting out and fitting the pieces without registration points. For the price this is a little bit ridiculous. I am also disappointed in the shipping time considering I waited for three weeks to then have it airmailed to the US. I would not purchase again and regret my purchase. Otherwise no other problems

Everything was good except for shipping. I paid for Express shipping but it was sent via regular slow mail. Still I have to give them credit for admitting the mistake and refunding difference in shipping. Otherwise it would have been 5 stars.

The positive side of your site is that you offer brands that some of your competitors don't. The negative side is that the prices are much too high.

Good products and fast shipping across the pond.

Delays worthy of the middle ages. The products are advertised as being in stock....but ordered on May 31st and as of June 13th...still not delivered.

The question was whether it was enough as I needed it relatively quickly but that's not really the point any more... no confirmation of receipt...on request my parcel was made ready for dispatch before my order according to the time stated in the mail...I refused to accept the parcel on 15.5. and until today nothing has arrived at your address???? I also ship to Thailand USA these parcels are faster to the recipient ?? Delivery from China 7 DAYS As I said to everyone FINGER away...... I will probably never see my money again!