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Rating: 3 out of 5
Waiting time a little long. But probably due to traffic disruptions.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 3 stars
Reset filtersA
Rating: 1 out of 5
Package opened, packaging torn. Paint missing
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Rating: 3 out of 5
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Rating: 3 out of 5
just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
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Rating: 3 out of 5
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
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Rating: 3 out of 5
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
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Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
V
Rating: 3 out of 5
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
V
Rating: 3 out of 5
The delivery took far too long.
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A
Rating: 1 out of 5
if 101 maquettes is reactive to orders their shipping service""machin chose.... relay"" is scandalously inefficient... here are 7 days that my package is wandering in France or.... outside France !!!!
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V
Rating: 3 out of 5
Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732� niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
V
Rating: 1 out of 5
Zeer slechte online shop het zijn… Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
A
Rating: 1 out of 5
Still not delivered 8 days after the order. No follow-up by customer service. No new delivery date.
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Rating: 1 out of 5
Zeer slechte online shop het zijn... Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
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V
Rating: 1 out of 5
Just what I required delivery excellent quality good Thanks
C
Rating: 1 out of 5
After charging 1899€ for express delivery, the package arrived 5 days later, i.e. as if it had been sent by post.
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A
Rating: 3 out of 5
deadline met a beautiful product shame that the eyes are not straight it gives the impression of louch
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C
Rating: 1 out of 5
Well, two months after placing the order, the refund arrived... lousy service in every way. The only thing I can say in their favor is that even with much delay they end up refunding the money but I will not repeat the experience.
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A
Rating: 1 out of 5
Unaware of order progress
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C
Rating: 3 out of 5
The paints are very bad and too expensive. The store does not care to advise the customer's questions about the assembly of the model.
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A
Rating: 3 out of 5
Hello long delivery time shame despite paypal payment
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A
Rating: 3 out of 5
processing of the order and very long delivery time in view of the additional costs of the order. in addition, 2 days to wait because it was impossible to receive the parcel when it arrived, the machine didn't work, so the person at the relay point said to come back on Monday. positive point: availability of paints desired.
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V
Rating: 3 out of 5
Unclear and deceptive dispatch details, states courier charges for same arrives by post.
A
Rating: 1 out of 5
...I phoned .... and one of your representatives assured me that he would do everything in his power to extinguish the resentment I feel .... point !!! this is why, for the moment, your service is only worth a pale star shining timidly in the firmament of Cay-Maubuisson commercial firms ... a clie
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C
Rating: 1 out of 5
The carrier ""La Poste"" are USELESS. According to the tracking they attempted delivery on 611 again on 711 then again on 1411 and the next notice I have is on 2611 which says they are returning it to sender. They have not called me on my cell phone to arrange a time for delivery nor have they left a note or anything. They have done nothing to try to contact me. Inexplicable. Logically as I think almost everyone I am not 24 hours a day without leaving home but it was as easy as making me a call .... Time wasted now to claim the money and I'm left without the product.... A F
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C
Rating: 1 out of 5
Fatal.i am still after them to solve a problem with a radio control truck.do not buy anything from this store.very bad experience.
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A
Rating: 3 out of 5
disappointed with delivery time
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Rating: 1 out of 5
Misleading description
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A
Rating: 3 out of 5
available on the site although they were not in stock delivery time problem
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C
Rating: 1 out of 5
Well, on November 28th, having requested a refund for an order placed on October 7th that never arrived, I still haven't received the money and when you ask them they always postpone it to the following Wednesday. This smells like a scam. Do not buy here, no way. You will be left without an order and without money. I update: I have checked my account and there is no
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C
Rating: 1 out of 5
Bad experience. I will not buy again
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A
Rating: 3 out of 5
I was delivered almost 2 weeks later and a box was or
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A
Rating: 3 out of 5
no worries about the order but the package is badly packed (big box for small quantity not wedged the paints and brushes are wandering in all directions unsuitable poster ridiculous better not put anything
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C
Rating: 1 out of 5
I have not received my order and they do not answer my complaints. They neither delivered the product nor refunded my money.
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A
Rating: 3 out of 5
Item ok but supposed to be available and shipped within 24h when the package was received more than a week after the order! No warning or apology.... one of the model boxes is covered in dust... a bit foreign
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Rating: 3 out of 5
Object size not specified! Completely inadequate! Ridiculously tiny! No interest Object thrown away. Delivery time too short.
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Rating: 3 out of 5
correct product but it is necessary to change your partner of delivery Mondial Relay is the worst of all (4 week to receive the parcel and moreover it is in another point of relay to 5 km of my house whereas there is a point of relay right in bottom of my house)
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Rating: 1 out of 5
Very disappointed with my purchase, disoriented by the lack of information on the model measures, then wrongly informed me that RC means radio control. Radio control of what? Then at least inform me that the product measures 9 cm. That's the
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Rating: 3 out of 5
(delivery under 2436h it's wrong I waited 7 d)
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V
Rating: 1 out of 5
Very good service
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Rating: 1 out of 5
Order placed on 291018 Delivered on 131118. Charged on 291018 Uh if I want such delays I don't order on the Internet... I'm going to see my favorite tobacconist
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