Customer reviews of 1001hobbies

Soon 1 month waiting for a tracked parcel indicating""Commande en cours de traitement"" since the confirmation of this order but nothing very concrete which can help to understand the reasons of the absence of this parcel to this day.

Your advertising was not clear and no customer support Your advertising was not clear. I ordered the wrong scale of model decals. I sent an email trying to resolve the issue and it was not answered. I will not be ordering from you in the future.

Your advertising was not clear. I ordered the wrong scale of model decals. I sent an email trying to resolve the issue and it was not answered. I will not be ordering from you in the future.

The box for my parcel arrived damaged and I was supposed to receive a poster. It was missing. It's not the 1st time I've ordered from 1001 maquettes, but this time I was very disappointed.

Overpriced! Ex : AMT Model Truck 980 Fire Truck American La France... 133.22€ 1001maquettes competition = 74.79€ Italeri Model Car 3652 Renault R5 Alpine Rallye Monte Carlo 124 = 39.59€ competition 27.65 .etc.

unfortunately a long delivery time

Your advertising was not clear and no customer support Your advertising was not clear. I ordered the wrong scale of model decals. I sent an email trying to resolve the issue and it was not answered. I will not be ordering from you in the future.

Hello Navigation on the site a little difficult. Limited choice of 3945 warplanes. And delivery time a bit long. Satisfai

The order from 24.06.2018 has not yet been delivered. (as of 11.7.2018)

Delivery of 1001 maquettes took twice as long as initially planned. mondial relay did not change the place of delivery to make me happy and correct the delay. Finally, my parcel will be returned because I can't make myself or a third party available to collect it, so my child will only be able to play with his models in 1 month's time.

I hesitated between two and three stars. Two deliveries and two problems: part failed to mold and model opened and incomplete. The plus is the reactive contact by e-mail. The disadvantage is the time it takes to get a reply.

They forgot to send the package until I complained about it, so it arrived two weeks late with the box open and broken.

Hello, I've already expressed my dissatisfaction with the colors you recommended - we all make mistakes. Yours faithfully Patrice SAUN

Order placed since 22062018 never received yet. No real follow-up, no concrete information on what is happening with the co

Quality puzzle, lots of choice, too many out-of-stock items. But paying 7€ for delivery in 6 days is unacceptable. I don't know if I recommend

Delivery promised in 24 to 48 hours. Order placed 7 days ago and still nothing on the horizon... I called them and they just told me to wait. Very disappointed for a first

One box has arrived open and another open and broken.

First time ordering from these guys and have to say very impressed. Ordered Tamiya panel line accent and Tamiya abs cement which I�ve found hard to come by. Delivery within a week well packaged and good prices. Would definitely use again

Too slow you send me this request for appreciation while my package is never

Unfortunately very long delivery time. But everything else ok.

Incomplete order - a lot of negotiating to get the rest of the order shipped, especially as the size of the cardboard box received meant that the order really couldn't fit inside unless it was folded in 4! Unable to send the rest of the order in a cardboard box, the model's box is just protected by heat-shrink plastic, resulting in a damaged box that's great for a birthday present. V

Ordered in April Nothing has arrived .....my money you took it !!!!!! The address excuse sucks..........

Good service. Product as advertised.

Order arrived on time: a fockker dr1 triplane and a stamp at 172. But these planes are really too small at this scale. 1001 maquettes should warn the customer. The 142 scale would have been more appropriate. The revelle brand should also have some.

My order was blocked for a very long time because of a missing item. I had to cancel and place another order excluding the item in question. Everything turned out fine, but it was a waste of time. I also often buy on other sites and I notice that your prices are quite high compared with the competition, but above all that your delivery times are longer. Having said that, I like the wide choice and above all your after-sales service, which is really great. You have to

Processing and dispatch within 48 hours .regular site monitoring. Alas alas alas a nullissime carrier. I chose a relay point which finally will not be available. So I choose a new delivery point which will also be unavailable! I finally called. I was offered a relay point in a nearby town, but it was difficult to get to. Finally, there is a relay point but it's not visible on the internet. I validate it. Then no more news. I finally called again. Ah well, the parcel will be taken care of (well yes, it was left on standby... an oversight on the part of the site or the carrier?). This evening I got an e-mail saying that it had been delivered. It's 10 days late. I was expecting it for Father's Day

Parcel made with care very good follow-up but time of preparation of the parcel much too long on three orders 2 had a time of preparation higher than 1

Processing and delivery takes too long !!! (bank transfer) 1item packaging damaged (carton torn open) !!! Knödler

Hello Second order and always this problem of duration to carry out a delivery Order placed the 1107 and will be delivered between the 28 and 3007 3 weeks to honor a paid order. Isn't this a bit

Delivery time far too long: order placed on June 5, received on the 19th. Hardly better than the Chinese 14 days against 21 and if I put the price in the balance ... there is no photo. Good-quality packaging, parcel arrived undamaged. It's

wind all you need for the models but 2 weeks for delivery

For the products no problem but the delivery time is rather long.

Very good products, but the downside is the delivery time, which is longer than expected.

Slow delivery, 5 days, fairly expensive postage and a dry can of paint - in short, I was disappointed with my purchase.

Delivery took too long. No info without request Product as described

Not recommended, no money back on return but only a voucher which is of no use to me.

1st order: perfect (packaging lead time) 2nd order: lead time: perfect packaging: nil, unworthy of a professional: the box containing the model (made of very light cardboard) was simply wrapped in black plastic film and arrived completely flattened, with some elements even detached from their support ... Fortunately, it wasn't for a professional.

Higher price for slower service. It took over 10 days to receive one model in stock. I ordered 12 items the same day from a competitor and received them in 3 days. Oops, I know where I'm going to shop next!

Hello Mr Leroy Sylvain My opinion: parcel received in bad condition cardboard very damaged when I saw that I said to myself that the model is broken Fortunately not but I doubt that I make another order if it is to receive parcels half

Everything is fine: packaging except for the delivery time, which is too long.