Customer reviews of 1001hobbies

Product purchased exceeds expectations the only problem is that it arrived a day later than marked but otherwise great.

The tube of glue did not correspond at all to my order...

Time to improve

Delivery times too long and far too expensive compared to other sites!!!

Bonjour je trouve que payer plus de 13 euros pour recevoir un colis défectueux pour trouver des boîtes de figurines complètement eventre c'est dommage salutations nicolas bourguig

Hello, I received my order but I had ordered two ITALIERI N°2 brushes and two HELLER N°3 brushes and I only received one of each. Could you please send me the missing ITALIERI N°2 and HELLER N°3 brushes. Thank you very much. Stépha

Moderately happy with my purchase which is for a gift. The same product offered at two prices with almost 10 euros difference but only the more expensive one I finally bought was available to receive before Epiphany. The packaging arrived a little damaged and even produced a dent in the box of the model so they should improve the quality of the cardboard used. Good general catalog of this type of products. It is possible that I will buy again but I would like them to resolve these deficiencies.

I'm very satisfied with the service … I'm very satisfied with the service received although the price is expensive compared to other modeling websites.

still nothing received in spite of the mail of reception the 27 122017 that the parcel was with the relay what is false I contacted the point relay again they do not have the c

When my grandson opened the package, he found a damaged plastic part = landing gear wheel.

I'm very satisfied with the service ... I'm very satisfied with the service received although the price is expensive compared to other modeling websites.

I bought a model which I asked to be gift wrapped and I was charged for it and it arrived without the gift wrapping. I sent several emails without response and I was not refunded the amount overcharged.

Good trusted seller. Fast pre Christmas delivery and good product. Recommend using for your modelling projects

Good evening and best wishes to all... I have been ordering here for some time now and have never had any major problems. Unfortunately, I don't have a good opinion of this last delivery, which was a ghost delivery.100 e lost to date ..so I'm not at all happy to have to prove that today ...Anyway!! Deçu de la réaction un peu legere du préstataire je commande autrement maintenant..Donc amerère pour cette fois et pour le poment je m'abstiend de recommander autre chose... Voila. Have a nice evening Ã

On the description of the model it was stated that paint and glue were included and this is not the case... Big disappointment

I did not receive all of my items I did not receive all of my items. It was listed on the package slip but was not on the package. I ordered two of the same item and only received one. It was a christmas gift so now what?

I did not receive all of my items I did not receive all of my items. It was listed on the package slip but was not on the package. I ordered two of the same item and only received one. It was a christmas gift so now what?

Delivery time does not always correspond to the date sent by e-mai

Delivery times not met despite extra charge

high pricing good delivery quality

I paid for the box to be wrapped in gift wrap and a card but none of this was taken e

1st order and my last! To flee absolutely... Items supposedly in stock and after 6 days they send you a message saying that the items are unavailable.... Disgraceful to cash the money and ask if you want a similar replacement item... Too easy to make money on the backs of people !!!! Waiting for the refund of my articles which is not immediate... I advise you to stay away from this scam store.

Long delivery time. Moulding problem. Poster damaged

Order placed on 111117 one month later still no parcel delivered. I ask customer service about the status of my order because I haven't received anything. They tell me I'm missing half my items and that they'll send what they have in stock. In exchange he gives me a credit note for the amount of the 2 items I'm missing, plus free delivery. A week later I see the items I'm missing are available again on the site. I send an email to customer service and they tell me that the items I'm missing are not available. I find that the service is not at all of quality it is the first that it happens to me with such a level of incompetence. I am very disappointed with the customer service and the management.

The delivery time is a bit long and the shipping costs to Austria are very high. The goods are o.k.

My opinion is mixed. they seemed very professional until I received my parcel of 8 paints with a completely dry pot of matt white inside. it wasn't even possible to stick the tip of a knife into it, so to speak. I contacted them by chat and the person suggested 2 times that I use solvent to dilute it!!!!! but it's as hard as a rock, it won't do any good to dilute it!!!!!! And when I ask for an exchange, no reply. I really wonder if he knows the paints he's selling. In short, you shouldn't order everything from them, especially with a commercial return like this that doesn't exist if you have a penny to your name.

Does not meet delivery deadline

part of the order only!!!! Bravo!!!!

The product is of high quality, but it's unacceptable to charge for such poor gift-wrapping. It looks like a 5-year-old has wrapped it.

#NOM?

Upset...disappointed. I am very upset. When I ordered, the website said delivery by Dec 23rd. I ordered a gift on December 9th! I still have not received it and it is now Dec 24th. It was a sentimental gift from the kids to their father. The website should have said Christmas delivery not guaranteed instead it said 'in stock, delivered by Dec 23rd.' I would have ordered it somewhere else. Poor customer service!

Upset...disappointed. I am very upset. When I ordered, the website said delivery by Dec 23rd. I ordered a gift on December 9th! I still have not received it and it is now Dec 24th. It was a sentimental gift from the kids to their father. The website should have said Christmas delivery not guaranteed instead it said 'in stock, delivered by Dec 23rd.' I would have ordered it somewhere else. Poor customer service!

i'm very disappointed with 1001 pattes for a first and probably last order. not seeing my order arrive after 10 days i phoned 1001 pattes who after doing some research realised that the order was faulty so they renewed the order which this time must be in my neighbor's letterbox. as a result no presents for christmas and i have to wait for my neighbor to come back to find out if he r

The model ordered is beautiful ... BUT THE DELIVERY SERVICE was long and not optimal: I followed the route from France to Italy and saw that the package traveled in France in as many as 4 destinations ... until it arrived in Normandy then in Bergamo in Milan and finally in my city. So very long delivery time ...

Total crap Total crap Rubbish in everyway avoid them!

Total crap Total crap Rubbish in everyway avoid them !

Products ok and packaging ok but on a suggestion level maybe it would be worth stating more realistic delivery time ando packaging. It took more than 3 days for a prompt delivery model. I placed the order on December 8 to receive it on the 20th. It seems a tad excessive as a timeline. On a general level, however, I am satisfied.

a little long between order and delivery perfect parcel thank you

Very disappointed!!! Package (shipped within 24 hr ???) arrived after an exchange of emails more than 10 days later !!! But that only joins the multiple evaluations in the same direction! I don't think I'll be ordering anything there again... Perhaps the traditional French b..... has something to do with it? 15 and

The items ordered arrived in perfect condition. On the other hand, the website contains errors and the explanations are inadequate. The biggest problem is the delivery time. The waiting time is far too long.