Customer reviews of 1001hobbies

Hello I had asked for a delivery in point relay but the parcel arrived at my home delivered by the letter carrier. This choice was justified by the almost constant absence of someone at home. What's more, as the parcel was a Christmas present, it could have been received by the recipient, which was to be avoided. Otherwise impeccable package and delivery.

had some issues with shipping... take too long i cant tell if my decal was shipped or not... still waiting more news about it... when i bought them, thought that will be shipped fast... but some days a go i received other email telling that my order will be shipped soon.... how should i know

had some issues with shipping... take too long i cant tell if my decal was shipped or not... still waiting more news about it... when i bought them, thought that will be shipped fast... but some days a go i received other email telling that my order will be shipped soon.... how should i know

Too long a delivery time for 2 small dots of paint and 3 brushes

order and payment on 0309 delivery on 3009... Missing a reference which is not indicated in the delivery note but no explanation and no response from customer service despite numerous reminders. I no longer order from this site

Satisfactory choice of products. I had left a comment (about paint colors) in a dedicated area to clarify my order which was not taken into account. It was indicated that the product was available for delivery in 2 to 4 days, but in the end it was delivered in 10 days!

After almost a month and a half I am still waiting for my order. I would not worry if there was communication but after several failed attempts to contact them by email to know their status I decided to open a dispute with Paypal because it seemed to me that they were teasing me. Needless to say they have not even responded to the dispute but luckily Paypal is responsive and I am confident that I will at least receive my money back.

Valid provided and serious improvable the speed of delivery in relation to the times communicated

for my 1st order not a success despite several reminder emails still not satisfied pity.but it's the evil of the century no one cares so I have to give in to it even though I'm not old"""grouchy

lack of communication regarding deliveries (more than a month to receive the order) explanation of why difficult to know while the competition delivers in 48 h. too bad because the choice of products is interesting and consistent with the order. Respect your deadlines!!!!! Sincerely J

When I received my model paints, one of the two thinners I'd also ordered had been emptied in transit because it wasn't capped properly. The small pots of paint correspond well to my c

What A RIP OFF I paid £26.00 for what I thought was a Supermarine Spitfire T9 two seat trainer with decals model kit, but turns out I paid £26.00 for badly detailed and moulded bits of plastic. I now have to purchase a Supermarine Spitfire MK 9 model kit to obtain the model I thought I was purchasing. They need to make it very clear on the website that you will be paying of OVERPRICED bits of plastic.

What A RIP OFF I paid £26.00 for what I thought was a Supermarine Spitfire T9 two seat trainer with decals model kit, but turns out I paid £26.00 for badly detailed and moulded bits of plastic. I now have to purchase a Supermarine Spitfire MK 9 model kit to obtain the model I thought I was purchasing. They need to make it very clear on the website that you will be paying of OVERPRICED bits of plastic.

This is the first time I have used your services, they are competent but the shipping service is very slow and takes more days than stipulated.

not to comment or more if with the subject of colissimo that leaves has desires not very professionn

Product normally shipped in 48h ordered on Monday morning received the following Monday... Quality for the price

Still no news

3 weeks of delay in delivery and when I wanted to return the order (after 2 emails) I was told that it was no longer possible.

Good the 10th of this month I made 2 orders also quite high price to reach the canary islands total that I do not care because it was for a birthday gift which has already passed dates you andais dissatisfied with the disappointments that you produce in your customers but we and I especially in my case besides taking quite the order that in the end it does not matter as long as it arrives in favorable conditions you are not able to answer me through the web messages that I sent that are not few and also important. important One was for the selection of colors that I wanted for the model which supposedly I can choose and I put which I wanted with their respective reference numbers total that you passed everything and you sent me the colors that you considered the next problem is the tracking of my order through DHL to say that the order is not found anywhere I asked you where I could look at it and again you ignore my question that I have to think that my order drifts to know in what conditions it will arrive and when it will arrive? I don't understand anything but if out of 20 people 19 consider the management of the company to be bad, then we are not the ones who are unfair but you are.

Hello I ordered a plane and I received decals but I probably misread the offer and conditions... I sent back an email as soon as I received my order to point out the error the confusion... I sent back the decals more than 3 weeks ago and to this day I have not been reimbursed. Thank you for anything you can do Lucien AUBERT 06

I placed an order at the beginning of July and the parcel never arrived. After checking with the site at the end of August, they offered to cancel my order. And this day the 09-09-16 they announce me that refunding cannot be made since the parcel would have arrived the 20-07-16........ I advise you not to place order on this site. today 24-12-16 In spite of a registered letter to the manager no answer.

Good materials and good prices. To be improved communication with customers.

Decal order Not happy with the service.....after seeing and paying one price for decals, my invoice for billing showed a higher price of about $4.50 higher than should have been....They said orders will be shipped in about 6-8 days after receving. which was on Aug 17,...its now been over 2 weeks and my order says its still being processed...I have written them twice asking about my order and as of yet no reply..I understand it comes out of France, but there should be some connection here...Customer service is a 617 area code...so NOT HAPPY WITH SERVICE AT ALL!!!!!!

Decal order Not happy with the service.....after seeing and paying one price for decals, my invoice for billing showed a higher price of about $4.50 higher than should have been....They said orders will be shipped in about 6-8 days after receving. which was on Aug 17,...its now been over 2 weeks and my order says its still being processed...I have written them twice asking about my order and as of yet no reply..I understand it comes out of France, but there should be some connection here...Customer service is a 617 area code...so NOT HAPPY WITH SERVICE AT ALL!!!!!!

Order placed 240716 we are 030916 and the order has still not been shipped. The page still announces a delay of 4 to 6 days on this product. No news by email since August 7th. No answers to my questions. This site is not

Received a different item then I ordered. I ordered an item based on the picture and then received a different item. They won't respond to my email about the incorrect item.

Received a different item then I ordered. I ordered a item based on the picture and then received a different item. They won't respond to my email about the incorrect item.

Delivery 13 DAYS from order to dispatch !!! No reply to e-mail contact

i have been waiting since august 26th for the delivery of the package and we are now on august 30th and no sign of life.

When items are out of stock, the site offers to let you know as soon as the restock arrives, but this is never done. The delivery time is far too long, and when you complain about it, you get the runaround. It's a shame we don't listen to our customers. You have good products, but the rest is up to you.

I placed an order last 0608 and still have not received it. Apparently there was a stock problem which was not indicated on the web at the time of purchase and the last news I have are from last week. I have tried to get in touch by all the phone numbers listed and it is impossible and via email I have not received any response. Very little series

Where is my order I ordered a couple of masking sets on August 11, 2016 I received a note on August 12, 2016 that my order was processed and that my payment was received. I have yet to receive any correspondence with a ship date or DHL tracking number. I have since sent 2 more request and no answer. This is not the way to run a business. The sets I ordered were in Stock.

delivery too long price too high compared to other stores on the w

Where is my order I ordered a couple of masking sets on August 11, 2016 I received a note on August 12, 2016 that my order was processed and that my payment was received. I have yet to receive any correspondance with a ship date or DHL tracking number. I have since sent 2 more request and no answer. This is not the way to run a business. The sets I ordered were in Stock.

I have been charged for shipping even though I exceeded the amount that according to their website they promise not to charge you in addition to the delay in receiving the package. One and no

Prices too high compared with other web sites Long lead times for orders

Choice, good will but a lot of problems

instructions not very clear and especially not in French.

Delivery time a little long for my last order.

Nothing received after three weeks. Not very serious. I do not recommend it at all