Customer reviews of 1001hobbies

Long delivery times even though I had asked for fast delivery (to be confirmed).

I am surprised to see that my order took several days to leave although the item ordered was mentioned in sto

To order I find that it goes fast but I still have not received my order at home.

not bad but lacks decalcomanie on the africa corp of the army of Marshal ROMEL needs information have you the possiblilité to be able to communicate us a number for qq renseignem

Dear Madam Dear Sir A few weeks ago I made a huge purchase from you: more than 2025 items for more than 570€ None of the items were delivered within the time limits presented. Furthermore, although an item was available on your site but not really, I was issued a credit note without ever being offered a refund.

I put 3 stars good seller but the delivery time is absolutely not respected. I paid 8€90 for a delivery sent in 48h delivered in 5 days max (6€90 in eco 10 to 15 days). My parcel was dispatched after 5 days instead of 48h (request to the platform). Apart from this inconvenience, especially for having paid the full price for postage, the order was honored. The packaging remains basic, my model was only secured with a piece of craft paper, not chips or bubble wrap. For a lower price, some retailers make

Announced were 6-8 days in the end it was almost fourteen! that can be done better or announced differently! greetings roman götten

Delivery took 3 weeks, far too long. A tracking number was not available or obtainable. The shipping costs are far too high. But the quality of the products is great.

you can find almost anything, but I limit myself to accessories, as models are very expensive (from 148 to the price of 132 in hasegawa, for example, which is a deterrent).

the price for the shipping was the hammer over 8 € and your shipping said only 450 at the input and at the invoice then over 8 € Thank you with kind regards Michael Fey

The service was good, the parcel received corresponds to the order but I would have liked to have a better follow-up of it. In addition, 1 week to receive the package when I had ordered COLISSIMO I find that it is

I mean preparation! delivery in 48 hours! for the rest, nothing to say!

It's a shame to have to pay 13€ in postage for a parcel when a simple bubble envelope would have done the trick at a lower cost. What's more, I think the delivery time would also have been shorter. Best regards

the products are of excellent quality i had opted for colissimo but my parcel left 10 days after my order !!!!! whereas it is indicated by paying a little more expensive that the maximum time is 7 days order made on april 30 and parcel left the warehouse on friday 11ma

On the positive side, the parcel arrived without damage. On the negative side, I looked puzzled at the delivery when I had to pay the courier from the post office CHF 28 for customs clearance. Had to wait almost 3 weeks for the parcel to arrive after payment. I still had fun putting it together, so I will order from you if I don't get a model in Switzerland.

Still no delivery to date!! total lack of information to the customer to keep him informed of why. This is the first and last order

Hello in terms of choice of products and prices the site is very good. Also, the sales department responds quickly to questions by e-mail. Then, in terms of delivery, I placed my order on Monday April 23rd and it was delivered on Friday May 11th, i.e. more than two and a half weeks later. It took a long time, especially as I had ordered by Colissimo. Finally, when I went to pick up the parcel at the post office on May 11th, the agent handed me my parcel, which was... open. The scotch tape had in fact been poorly attached to the box, which had to be opened hard.

Delivery too long

The color is not what I wanted, disappointed. I have to make the change. How it works

An order placed and paid for on April 24 and today, May 14, still nothing! I haven't received anything and it's scandalous! Do you deliver on foot or what? Has my package been shipped? Where is it? When will it

package not yet received

Site correctly made very large choice (model aircraft) no problem packaging material arrives in good condition but almost two weeks to receive an order is too .... to improve. Cordia

I took the ""express"" option (delivery within 45 days). After a week, I had to email the site again. The parcel took a total of 10 days to arrive. A bank holiday a few days after my order must have disrupted the site's distribution system. Otherwise everything was fine.

I ordered a Ferrari Enzo (ref: 87775I) but received a plastic, radio-controlled Ferrari F430 (see photo). I called 1001maquettes to express my astonishment. They agreed to reimburse me but I had to pay for the return postage. Almost €13 in shipping costs for an order I would never have placed if the ad had been correct. You can see that the reference still shows an Enzo, even if after my call it was changed to specify that the vehicle is radio ordered and today it only specifies F430 (You can compare the site with the screenshot) I'm not satisfied and I don't recommend the site. Co

Order placed on 2602 Payment by cheque received on 0403 Order processed on 0403 with confirmation email. So far so good.... Having no further news, I left a message on the site on 1403 and received a reply the next day stating that one of the products I had ordered was no longer in stock (although it was on the site at the time of ordering) and that my order would be prepared and partially dispatched. The monetary difference would be the subject of a discount voucher for a future order! On March 29 I sent a message asking for a refund instead of the discount voucher. I sent another reminder this evening, but I wouldn't recommend this site at this stage: Update: The site has finally proceeded with the refund.

the product is faithful to the one seen on the site, no surprises and that's a good point, but you have to plan ahead because the shipping and delivery time is relatively long.

On 2412 I place an order and the products are available. I choose colissimo delivery to be delivered quickly. On 4412 the website informed me that my order had been processed. On 9412 I still hadn't received anything. I sent them an e-mail to which 1001 maquettes replied that a product had been restocked! They don't warn me if I don't ask for anything! I then asked for a refund of the shipping costs for not respecting the delivery time and they offered me free shipping on a future order! Finally I received my parcel on 14412, i.e. 12 days after placing my order.......... I paid a lot for the colissimo...... Site non r

good choice good referenceproduct brand and available big hitch delivery

order processing may be fast but in total more than a week and a half between the order and arrival at home (compared to 2 weeks for an order placed in japan??) another small remarkfor a shipment of a plate of about 25cmX25cm plus two pilots at148 a box the size of 3 shoeboxes and as much paper to protect you vo

Hard-to-find model meets my expectations. The only small drawback is the lead time (although specified a little too long) for a disp

of the last two orders, the first took more than a fortnight to arrive and the second I still haven't received after three weeks.

As far as the arrival of the products is concerned, apart from the waiting time, there's nothing to declare. The disadvantage is the additional tax that we pay on receipt of the parcel - around twenty euros for an amount of 80 euros. The high cost of living here is well known.