Customer reviews of 1001hobbies

Not very happy with this order! I would not renew. Long wait! When I visited another mail-order site, I saw the same model from the same brand at 40% less, plus shipping of

I won't do business with them again! I made an online purchase. I was under the impression it was being shipped from overseas. I was charged excessive shipping fees (more than the item cost). It was shipped from within the states. It arrived broken. I emailed them with my concerns and asked for a reply. Never received a reply!

I won't do business with them again! I made an online purchase. I was under the impression it was being shipped from overseas. I was charged excessive shipping fees (more than the item cost). It was shipped from within the states. It arrived broken. I emailed them with my concerns and asked for a reply. Never received a reply!

Shipping took far too long.

The product fully corresponds to the description so I am absolutely satisfied. But the shipping time was a disaster: order processed on 18.12.2012 order processed on 21.12.2012 handover to shipping company confirmed by email on 24.12.2012 from DHL confirmation of collection delivered here on 04.01.2013. So the parcel was on its way from France to me for 14 days, of which it spent 10 days in the parcel center in Belgium alone. I understand that Christmas and the turn of the year are hot shipping times, but 10 days without any movement in a parcel center is a bit much. The statement in the email said that delivery would take place in 6 to 9 days. That didn't work out at all. MfG Uwe Clausen

I ordered a motorcycle model and was really disappointed. When I ordered, the product information was inaccurate (product to be assembled with glue as well as painted). When I received it, I realized that the bike had to be assembled and was already painted..... In addition, the delivery times were not respected, so I offered the model very late, which caused me a lot of inconvenience... I'm absolutely unhappy with my order and am still waiting for a reply from customer service regarding the refund.

high-quality, well-packaged models

No worries from 1001maquettes' point of view, the parcel is in perfect condition and the delivery times were correct for the Christmas period. However, the Colissimo clowns gave the parcel to one of my neighbors, even though the post office is only 20 metres from my home, without asking me for the person's identity or giving him mine... It's really irresponsible behavior knowing that I was in a hurry to offer this parcel.... In short, no hard feelings, but your managers should have a little chat with the Post Office or their president.

Product was correct but shipping was SLOW I ordered a model kit and it took over two weeks for it to leave their warehouse. The transit time was not the issue it was how long it took for them to deliver it to the carrier. No explanation as to why, not too impressed!

Product was correct but shipping was SLOW I ordered a model kit and it took over two weeks for it to leave their warehouse. The transit time was not the issue it was how long it took for them to deliver it to the carrier. No explanation as to why, not too impressed!

Watch the shipping!!! Although I paid for UPS shipping, it shipped USPS.

Watch the shipping!!! Although I paid for UPS shipping, it shipped USPS.

compliance with average deadlines

It's great on 1001 maquettes, there's a really wide choice! The models are quality. But 4 to 5 weeks delivery time: you'd think the branch was on the moon! The site is aware of this and tells you: week2: delivery has left week3: it's on its way week5: delivery !!! (e

RAS good product complies with the order except that the delivery time is to improve

very good site with lots of choicebut beware because the availability displayed corresponds to that of the warehouse and not that of the store.i ordered items by colissimo (so 48H) to receive them 15 days later!!! it's a bit annoying especially since the shipping costs are not included in the price.

Easy to order from the site. Interesting choice. E-mails sent with the order allow tracking. The delivery time is rather long and the indication given concerning the delivery time by Colissimo is wrong: indication 2 days. Actual delivery time 9 days. I rate 3 st

Good evaluation .can do better on delivery

Nothing to say about the price but on the other hand very long shipping times 10 days

Bonjour dommage qu'il n'y a aucun document (ex:facture ou bon de livraison récapitulant les références et le prix) avec le colislorsque l'on commande sans créer de com

Encouraged At first I was a liitle aprehensive. Never hard of them. But their website looked good and the prices were excellent. So...I decided to take the plunge. Everything worked out well...initially. Then...there was nothing. No communication...nothing about my order. This went on for a good 2.5 weeks. I was getting worried. No tracking information at their website...etc. So I began to write them and say..hey! Where's my order? They wrote back apologetically and said it's in process. Well...after a few rounds of email...they came through! I received my order and I was happy about the expereince....especially the price. I chalked up the negative part of the experience as their growing pains. Definitely will use again.

Encouraged At first I was a liitle aprehensive. Never hard of them. But their website looked good and the prices were excellent. So...I decided to take the plunge. Everything worked out well...initially. Then...there was nothing. No communication...nothing about my order. This went on for a good 2.5 weeks. I was getting worried. No tracking information at their website...etc. So I began to write them and say..hey! Where's my order? They wrote back apologetically and said it's in process. Well...after a few rounds of email...they came through! I received my order and I was happy about the expereince....especially the price. I chalked up the negative part of the experience as their growing pains. Definitely will use again.

Fast order processing, the only thing I'd complain about is the long waiting time.

How long does it take? It took 22 days for me to receive the order. I would say the communication about the status of my order was sketchy at best,. Links provided in their emails took me to the French language version of the site, and even their communication to leave feedback was in French. Item was packaged very well. Not sure I would order from them again.

How long does it take? It took 22 days for me to receive the order. I would say the communication about the status of my order was sketchy at best,. Links provided in their emails took me to the French language version of the site, and even their communication to leave feedback was in French. Item was packaged very well. Not sure I would order from them again.

I ordered two model airplanes for my nephew. No problems ordering, especially since there's so much to choose from, and no problems paying either. The shipping notice took a little longer to arrive. As for the parcel (which I had the misfortune to request in eco) it took over 15 days to arrive. So a word of advice to those who want to receive their Christmas presents on time: pay more for postage and take 48-hour delivery, or plan ahead and buy for next Christmas lol. The package was well packed in a sturdy cardboard box and the items were not damaged as is often the case with the post office. To sum up: satisfactory business, delivery man: can do better (especially given the cost involved).

zéro 3 semaines pour avoir une malheureuse commande et en plus obligé de faire opposition sur ma carte bancaire avec les problémes que cela apporte !!!! car le serveur de paiement a été pi

Your prices are generally higher than those of your competitors, if not much higher. Your shipping times are too long (preparation before e

I sent a model for a birthday. I'm very sorry that I wasn't able to make a personalized gift with the option of adding a message or removing the invoice from the collar.

I found the kit of the MS 475 VANNEAU from FM at the 148th company, now defunct. I was expecting the contents, except that I found myself with a few fewer parts - photo of the cut-out of a single cockpit - a single joystick and two seats that need a lot of chewing to really look like seats. But FM was the only company to produce the range of French aircraft of those years, so I'd say this kit is of average quality and requires a lot of work to obtain a good-looking model. Colissimo delivery time a bit long for the price. But I re

super rapide mais le suivit de commande tres complique quand on fait une commande rapide .j'ai envoyé un mail pas de reponse dommange . autrement super site

This is my first order and I am very satisfied with the delivery. Your site lacks a little something extra. Why not offer the paint colors for the models ordered with a grid according to the type of paint material used. Make a survey of the paint colors used per model, either to the manufacturer or to customers directly. If you like, I can send you a copy of the document indicating the colors of the said m

If I order parts on the website and I have to pay in advance as a new customer and then only find out after several inquiries that the parts are not available at the moment, then I wonder if they couldn't have told me that before I paid in advance!

Because of an order on your site my credit card was hacked.

no payment security very long delivery time and very expensive shipping costs.

the model ordered (172°) must be rare for its price to be so high...but I haven't yet been able to judge its quality: the VERY late delivery means I haven't seen it yet. I've come to the conclusion that it must not have been in stock as advertised, and that it had to be brought in from its country of production, which is quite far away on the planet...I'll think about it before the next order.

nothing to say about the product it's exactly what I wanted but I got ripped off on the net after the payment by card which lacks security so be careful with payment by card it's very expensive

I placed my order and received it three weeks later, which I find too long.

I received the model I had ordered, but what a surprise it was. A huge box (impossible to put it in the passenger seat of a Mégane) with the model inside the papi""calÃ"" and all the accessories (paint glue brush) in bulk. When I picked up the package (with my arms around me), despite the imposing packaging, it made a rather worrying bling bling noise. But no breakage. OUF The package can be reduced by at least 5 sizes and the various components wedged and over-wrapped with paper.

Delivery within the specified period. Quality of the goods very good. Web pagesa yes. Could not load invoiceda link apparently does not exist.