Customer reviews of 1001hobbies

for the moment I haven't received anything for an order of 61012 I find that it's a bit long even with standard shipping. I don't have the elements to know better.

following a reversal of order with another customerthe secretary (very sympathetic by the way) asked us to send the parcels mutuallysomething all the same very original.j'ai bien recu le bon colis ainsi que l'autre client.cela fait maintenant 1 semaine et je n'ai encore pas ete remboursé pour les frais de portaucune réponse a mes mails.en ce qui me concerne c'était la premiére commande et le dernière je crois que je peux s'asseoir sur mes frais d'envoi probleme resolu frais de port remboursé .mer

many choices I was impressed by the selection and the price range. I was disappointed about the time it took to receive the maquette.

many choices I was impressed by the selection and the price range. I was disappointed about the time it took to receive the maquette.

very bad site to avoid if you have items to buy from them !!!! the colors ordered do not correspond at all to the references found on the site. moreover the pots of paint I received have been opened and used . dripping around the opening cap . after an email sent to complain no response from them by just an email of satisfaction so as I said avoid this site . moreover the postage is very excessive for three small pots of paint. grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Order payment: no worries, the site is functional and easy to use for ordering. Shipping: major problems with the site's equipment to differentiate between my address where the invoice was to be sent and the recipient's invoice (I was offering the model of his choice to my son). Receipt: although the time between order and receipt is announced as 48 hours, my son received his model after 7-8 days. A little

Slowness in preparing the order when all the prosuits were available

Shipping costs too high

I find that a little over 10 days to receive a product in stock is a long time! especially since the order was processed a few days later ... too bad! As for the parcel, the packaging was more or less appropriate for the contents (decal sheet). All in all, I think order processing needs to be improved, otherwise the products on sale are very interesting.

After placing an order for a storage product, it took you 1 week and a half to send me the parcel. This is unacceptable. I think you need to reconsider selling on the internet. On all sites, deliveries are made within 3 or 4 days. Salutatio

Really very disappointed by this site I ordered the 0209 and paid extra to have it in 5 to 6 days (colissimo) but it's only the 1809 that I received the email informing me of the shipment. I find this unacceptable and will no longer order from your site as it was for my son's birthday. To be avoided! I can also go through the parent companies for

internet order correct delivery too long

over 15 days for a sheet of decals in an envelope

product availability (or not) would be a plus at the time of ordering. It's never pleasant to pay for a product and wait several weeks for it to arrive from the other side of the world.

I didn't receive the right order and had to send the package at my expense to the other customer. He did the same. In return, the shipping costs will be offered on the next order. I am therefore obliged to order in order to be reimbursed.

VERY good collection and very good choice. Selling price in line with French competitors, except for Hasegawa. Academy is very good quality. For me this first test remains convincing but I continue to consult other European site in spite of the shipping costs. To finish, a negative point in my opinion, with an order placed before the weekend, arriving the following Friday for 150€, I find it very light. Bonne Continuation Ac

My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.

My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.

Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.

Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.

Long delivery times even though I had asked for fast delivery (to be confirmed).

I am surprised to see that my order took several days to leave although the item ordered was mentioned in sto

To order I find that it goes fast but I still have not received my order at home.

not bad but lacks decalcomanie on the africa corp of the army of Marshal ROMEL needs information have you the possiblilité to be able to communicate us a number for qq renseignem

Dear Madam Dear Sir A few weeks ago I made a huge purchase from you: more than 2025 items for more than 570€ None of the items were delivered within the time limits presented. Furthermore, although an item was available on your site but not really, I was issued a credit note without ever being offered a refund.

I put 3 stars good seller but the delivery time is absolutely not respected. I paid 8€90 for a delivery sent in 48h delivered in 5 days max (6€90 in eco 10 to 15 days). My parcel was dispatched after 5 days instead of 48h (request to the platform). Apart from this inconvenience, especially for having paid the full price for postage, the order was honored. The packaging remains basic, my model was only secured with a piece of craft paper, not chips or bubble wrap. For a lower price, some retailers make

Announced were 6-8 days in the end it was almost fourteen! that can be done better or announced differently! greetings roman götten

Delivery took 3 weeks, far too long. A tracking number was not available or obtainable. The shipping costs are far too high. But the quality of the products is great.

you can find almost anything, but I limit myself to accessories, as models are very expensive (from 148 to the price of 132 in hasegawa, for example, which is a deterrent).

the price for the shipping was the hammer over 8 € and your shipping said only 450 at the input and at the invoice then over 8 € Thank you with kind regards Michael Fey

The service was good, the parcel received corresponds to the order but I would have liked to have a better follow-up of it. In addition, 1 week to receive the package when I had ordered COLISSIMO I find that it is

I mean preparation! delivery in 48 hours! for the rest, nothing to say!

It's a shame to have to pay 13€ in postage for a parcel when a simple bubble envelope would have done the trick at a lower cost. What's more, I think the delivery time would also have been shorter. Best regards

the products are of excellent quality i had opted for colissimo but my parcel left 10 days after my order !!!!! whereas it is indicated by paying a little more expensive that the maximum time is 7 days order made on april 30 and parcel left the warehouse on friday 11ma

On the positive side, the parcel arrived without damage. On the negative side, I looked puzzled at the delivery when I had to pay the courier from the post office CHF 28 for customs clearance. Had to wait almost 3 weeks for the parcel to arrive after payment. I still had fun putting it together, so I will order from you if I don't get a model in Switzerland.

Still no delivery to date!! total lack of information to the customer to keep him informed of why. This is the first and last order

Hello in terms of choice of products and prices the site is very good. Also, the sales department responds quickly to questions by e-mail. Then, in terms of delivery, I placed my order on Monday April 23rd and it was delivered on Friday May 11th, i.e. more than two and a half weeks later. It took a long time, especially as I had ordered by Colissimo. Finally, when I went to pick up the parcel at the post office on May 11th, the agent handed me my parcel, which was... open. The scotch tape had in fact been poorly attached to the box, which had to be opened hard.

Delivery too long

The color is not what I wanted, disappointed. I have to make the change. How it works

An order placed and paid for on April 24 and today, May 14, still nothing! I haven't received anything and it's scandalous! Do you deliver on foot or what? Has my package been shipped? Where is it? When will it