1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
It does take a lot of steps to get to the right page. Also if you want to see your own order. Although half of the items were already in stock there was a wait until everything was there. Items were shipped well and neatly. But customer service is Indian English speaking. !!!
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Udo B.
Rating: 1 out of 5
following a purchase from 07/02/2024
I still do not know where the goods I ordered and paid for are and they have not been delivered to my address, which is not right.
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Mario F.
Rating: 3 out of 5
following a purchase from 08/02/2024
It could be improved as graphics and how it's structured
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Marco P.
Rating: 3 out of 5
following a purchase from 13/02/2024
It is only mediocre because not even half of my order arrived
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René J.
Rating: 3 out of 5
following a purchase from 14/02/2024
I was unable to finalize my order because the site did not work properly. Order cancelled.
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Carlo R.
Rating: 1 out of 5
following a purchase from 11/02/2024
I would like to be contacted since I have not received any suitable colors for mounting
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Andreas P.
Rating: 3 out of 5
following a purchase from 29/01/2024
14 days delivery time for items in stock. This could be faster.
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Eric E.
Rating: 3 out of 5
following a purchase from 07/02/2024
Order received eventree due to transport I think .. one of the three boxes open and incomplete .. the other two items were supposed to be metal 15cm . I'm still looking for the metal and the corresponding size. Yes well disappointed ...
Delivery well respected ... A bon entendeur ...
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Axel M.
Rating: 1 out of 5
following a purchase from 06/02/2024
I did not receive my entire order, they just sent me a voucher for the missing products, without notifying me or even offering me a refund.
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Adam D.
Rating: 3 out of 5
following a purchase from 29/01/2024
1001 hobbies state there in the UK but they are a French based company. service was ok was told parcel would be with me by 2/3 February got it by 5th was that down to the courier or from coming so far away .
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Porte M.
Rating: 1 out of 5
following a purchase from 10/01/2024
they're unable to deliver properly to their showrooms and don't know the products they're selling.
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Christian F.
Rating: 3 out of 5
following a purchase from 04/02/2024
Unfortunately, one of the paint cans had opened during transportation.
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Edwige D.
Rating: 1 out of 5
following a purchase from 28/01/2024
I received my item broken.
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Stefano H.
Rating: 3 out of 5
following a purchase from 13/01/2024
The site offers a very wide range of products for modeling and collections in general but if you order something on preorder along with something in stock you may have to wait a long time so 6.5/10
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Philippe M.
Rating: 3 out of 5
following a purchase from 03/01/2024
For the second time, item delivered does not correspond to the order
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Guy G.
Rating: 3 out of 5
following a purchase from 18/01/2024
parts are missing from the box, the parts are not numbered, I reported it by phone and was told I would be called back, no call back.
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Dennis V.
Rating: 3 out of 5
following a purchase from 13/01/2024
Nice site, some things hard to find, price interesting only on sale. But if they are on sale then they really are on sale
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James M.
Rating: 1 out of 5
following a purchase from 23/01/2024
Says Hobbies.co.uk.....but are in France and i got shafted for £85 import duty!!
Watch out if buying in UK.....
Would have given 0 stars rating.......
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Philippe J.
Rating: 1 out of 5
following a purchase from 04/02/2024
The instructions are very brief, the components very fragile - in short, it's all gone to waste...
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Joseph I.
Rating: 1 out of 5
following a purchase from 20/01/2024
Following my complaint emails, I asked for the sale to be cancelled. Customer service simply ignores customer requests. The only response is silence. I'm very disappointed.
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Stéphane C.
Rating: 3 out of 5
following a purchase from 15/01/2024
Watch out for delivery times!!! Order placed on January 15 and received on February 3... I was impatiently waiting for glue, and had to wait for the last three pieces from their suppliers, which they didn't have in stock, so that I could place a single complete order. Other sites don't wait until they've received all the items before making the final shipment. A partial shipment would have been welcome... As for the rest, everything was ok and in order.
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Sam S.
Rating: 1 out of 5
following a purchase from 25/01/2024
I haven't received my package, and you guys don't answer the phone!
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Joseph I.
Rating: 1 out of 5
following a purchase from 01/02/2024
No response from customer service. My emails remain dead letters. Disgraceful.
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'Sandrine' C.
Rating: 1 out of 5
following a purchase from 13/12/2023
Order placed on December 12 (to make a gift for Christmas), debited on December 13 with as deadline for receipt before Christmas but package received that December 28!!!! I couldn't give it in time and didn't see the person again until January!!!! Very disappointed with the delivery time and I wasn't even warned !!!!
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Guy V.
Rating: 3 out of 5
following a purchase from 18/01/2024
IUHIKP%L
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Rene T.
Rating: 3 out of 5
following a purchase from 10/01/2024
Cheap seller of the item, shipping a little long and packaging damaged.
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Juan Luis B.
Rating: 3 out of 5
following a purchase from 17/01/2024
40 days to receive the order. In other occasions it has not been like this, but it is very delayed. The content, as expected
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Eric D.
Rating: 1 out of 5
following a purchase from 28/01/2024
hello i have received my order and moreover quickly but i am still waiting for another order N°NUZGYKQAD placed on 18/01/24. i would like to know what is happening, why is it taking so long. if you have a problem with delivery, cancel the order and i will find somewhere else. thank you cordially
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Jean-Paul L.
Rating: 3 out of 5
following a purchase from 17/01/2024
delivery time much too long. when i ordered everything was in stock. more than 10 days for delivery much too long for me.
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François G.
Rating: 1 out of 5
following a purchase from 08/01/2024
A month's delivery time is far too long. Maybe I'll come back to you, but for now I'm not taking the risk of waiting too long. Sorry, I had a big order to place! Sincerely
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Luc B.
Rating: 3 out of 5
following a purchase from 02/12/2023
Many delays.
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Jean-Claude D.
Rating: 1 out of 5
following a purchase from 17/01/2024
I've been a layout artist since I was very young, and now I'm eighty-five, but I've never seen a presentation of such poor quality, without any explanation.
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Antoine A.
Rating: 3 out of 5
following a purchase from 05/01/2024
Thank you for the fast delivery
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Gianluca P.
Rating: 3 out of 5
following a purchase from 16/01/2024
The poor choice of courier company, with slow delivery and various excuses penalize my review
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Julian R.
Rating: 1 out of 5
following a purchase from 21/12/2023
According to the information, it should only arrive shortly after Christmas. I can understand with an order on December 21 that the goods won't arrive for the festive season. But almost the end of January...then at least state the correct delivery date. For the extra charge on shipping, I could have ordered the whole thing just as easily on Amazon and for less money, including earlier delivery.
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Jean-Claude S.
Rating: 3 out of 5
following a purchase from 16/01/2024
assembly instructions are in English.
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Gilbert W.
Rating: 1 out of 5
following a purchase from 09/01/2024
Hello, I'm sorry, the CD is from 2012 and does not work impossible to paste copy both parts of the CD SALUTATIONS, GW PS ,JE VAIS VOIR AVEC PAY PAL LA MACHE A SUIVRE
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Pascale D.
Rating: 1 out of 5
following a purchase from 29/11/2023
I ordered 4 products at the end of November in anticipation of Christmas: I only received one before Christmas. On January 20 I received 2 other products. One product is still missing and I haven't heard from customer service. Site to flee. I put one star because I can't put zero.
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Klaus S.
Rating: 3 out of 5
following a purchase from 04/01/2024
Long delivery time. Model is okay, box is torn. Handling of the complaint bureaucratic.
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Manuel N.
Rating: 3 out of 5
following a purchase from 21/12/2023
Regular
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