Customer reviews of 1001hobbies

my problem is more with the distributor of Tamiya paints who covers the color reference with a sticker concerning precautions for use, for the processing of my order, delivery time a little long, order placed Friday 10, available the 16 cordially

It's a pity that a label added to the tamiya paint pots completely obscures the reference. It's difficult to remove, and rips off the one underneath.

Contacting customer services via email weeks ago and still awaiting for youto come back to me. Charged twice

Poor distribution. 1 week to purchase and 5 weeks to receive.
Mediocre product.
Poorly finished model of the plane Poor value for money Not recommended.

Dear, I personally do think it was a long wait for home delivery. The other things went satisfactorily to very well! Kind regards Marc,

I bought a tamiya TT- 02, the box was already opened because the seal was torn

Delays a little long, 3 weeks, although the products were mentioned in stock.

Delivery was very slow, about three weeks.

The purchase, payment and delivery went very smoothly. 5 figures and 2 caps were ordered. As a few of them are intended as Christmas presents, I accepted the surprising surcharge for "gift wrapping". The fact that everything was now very badly and without any feeling wrapped in a large wrapping paper (torn, unsuitable, wrinkled) "was also very surprising. At Müller they wrap everything beautifully and tightly, even with mesh, free of charge... This is a service where I like to shop again. The wrapping paper is now in the bin and my money for it is of course gone... Apart from one cap, the goods are fine. The cap in question was full of marks (dirt), disgusting, but wash it once under the shower and it should fit again, otherwise the complaint will be made.
At such a price, with a company where you would expect them to make an effort to offer that little extra, I had hoped for individually packaged, above all beautifully packaged and maybe a little nerd touch. Here I buy, pay, that's it. Impersonal, loveless. Leave out the wrapping paper! Don't expect a bonus. Buy, accept, check.

poor delivery, damaged parcel and poor packaging

Correctly packaged product, but logistics took too long for overseas shipment.

The site said ... item in stock, which is why I ordered it. Afterwards it turned out to be out of stock and I had to wait another 2 weeks.
Had I known that I had ordered it somewhere else

Mostly clear directions although further transfer pages not obvious. Good, but slow, response through French system seemed elaborate.

Products pretty in photo! but limited in quality.

Unfortunately, the photo was misleading, and I received the wrong product. I thought it was the old cultists that were on sale, and I got the new ones I already had. Perhaps the photo should be updated.

For the second time, the order was not honored on time. A commercial gesture has been made, but a more precise updating of the site should avoid this kind of disappointment.

I would never order from this store again. I never received my item and am still waiting for my money today!

Overall decent company with fast processing and delivery. -2 stars because they sent one of the wrong items. When I brought it up they offered me a future discount which wasn’t even worth the cost of shipping.

I still haven't received my full order.

I don't recommend manipulative liars Just there to take your money nothing in stock half of the order never received but paid I have just opened a procedure against 1001 hobbies for fraudulent sale pass your way and buy from a real pro I wanted to try and well never again from them

Product indicated as being available on the site, after validating my order and waiting several days, I was informed that the product was being restocked... I asked to cancel my order as the product would arrive too late, but I received no reply. In short, the product arrived after four weeks, my son's birthday had passed and everyone was disappointed. Not to mention the 10-euro fee I have to pay, which is not indicated in the item description. I'll never order from this site again!

Good product but too long delivery

I ordered two copies of the book Void King in hardback. They delivered two copies of the book in paperback. I checked the website. Yep, the pictures are of a hardback book. I contact them asking them to resolve the issue, they respond, tell me how embarrassing it is for them, then I never hear from them again. I guess since they got their money from me, they don’t think that they have to deliver the product they sold me. I won’t be ordering from 1001hobbies.com again

my order took over a month to arrive. Delivery time too long!

the part delivered is not the one ordered.

Still waiting for orders where the individual products were available in the meantime. Now I seem to have been waiting for over half a year.

The delivery has already not reached the warehouse on time, okay happens when stocks run out exactly when you order. Still unpleasant. Then there was no feedback for quite a while until the parcel was sent, then there were further delays that were only communicated later, the tracking page didn't update and then the parcel suddenly arrived. However, the notification was also delayed (1 1/2 hours later). Until then the order was in the stairwell.
It has arrived and the parcel itself shows no damage. I suppose that all in all it was stupid coincidences that have little significance about the seller and the supplier, but I could have had it on other sites for a small surcharge with less stress and faster. A real shame.

MANUAL IN CHINESE NOT ONE LINE IN FRENCH BRAVO

Well-protected package, but the initial order took a long time to process, which brought the score down two notches. Too bad this time.

Item noted available on site.
Received several weeks after ordering. Product arrived well packed and as described.

No French instructions! Average material quality.

I think it's a shame that a certain amount is required to use the coupons. I think it's a way of pushing customers to spend more before they can use the coupons. For my part, I think it's more normal to be able to use coupons at any time.

I am still waiting to hear about the FIAT G50, which I have not received.

Good responsiveness and competitive prices, but no care was taken with the packaging - books arrived damaged...

Very good site for ordering, despite a supplier problem that delayed my order by 3 weeks, but nothing serious.

I didn't receive the item I ordered instead of my 150€ order I received a doll costume for 5€ And as of today I still don't know where my order is and when I'll be able to receive it.

perfect products but very long lead times

Not received

Trouble shooting ended correctly, after initially difficult communication

Delivery too long