English 
K
Rating: 3 out of 5
It took a very long time, but I am very satisfied with the delivery itself.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 3 stars
Reset filtersA
Rating: 1 out of 5
I ordered an F1 pipe that is of poor quality and arrived broken, and a credit of 5€ is great, I just lost 17.65€ and the pipes are unusable, trash
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Response from 1001hobbies
Hello, We are sincerely sorry to hear about your bad experience. We understand your dissatisfaction regarding the handling of your cancellation request and the response times. After verification, we do not practice forced sales and orders are processed according to the conditions indicated at the time of purchase. However, your feedback is important and we regret that the handling of your request did not meet your expectations. We invite you to contact us directly with your order number so that we can review your case and provide you with a precise response. Best regards,
Q
Rating: 1 out of 5
My package took 1 year to arrive
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Response from 1001hobbies
Hello, We regret your review and understand your disappointment regarding the delays. We remind you that you placed a pre-order and that, as indicated on our site, the dates are given as estimates. This information is communicated to us by our supplier, who receives it from the manufacturer. That is why your order experienced a significant delay before its availability. We remain at your disposal for any further questions. Best regards, 1001hobbies
J
Rating: 1 out of 5
I ended up spending money after 2 orders that did not arrive. I don't think I will buy again.
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Response from 1001hobbies
Hello, José Manuel:
Thank you for taking the time to share your opinion. We regret that your experience did not meet your expectations. Your satisfaction is important to us and we would like to understand what happened in order to improve. Please feel free to contact us directly to discuss your experience.
Sincerely,
The 1001hobbies team.
Thank you for taking the time to share your opinion. We regret that your experience did not meet your expectations. Your satisfaction is important to us and we would like to understand what happened in order to improve. Please feel free to contact us directly to discuss your experience.
Sincerely,
The 1001hobbies team.
F
Rating: 1 out of 5
Perhaps the least efficient site I have had the opportunity to order from. Perhaps the worst. Prices too high, terrible customer service, random information on the products sold, "very elastic" delivery times... I do not recommend, other sites are much more efficient, including one: Super-Hobby.com
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Response from 1001hobbies
Hello, We are sorry to hear about your dissatisfaction regarding your experience on our site. We take your comments on prices, customer service, and delivery times into account, even though we regret that you did not find satisfaction with our brand. Your feedback is important and helps us improve our services. We still hope to offer you a better experience in the future. Best regards, 1001hobbies
D
Rating: 3 out of 5
The package arrived damaged, with some parts of the box bent.
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H
Rating: 1 out of 5
I did not receive my order
Response from 1001hobbies
Hello Hans Peter,
Thank you for your feedback. We are truly sorry to hear that you have not received your order. Please rest assured that we take this matter seriously and are committed to resolving it promptly. Our customer support team is here to assist you and ensure you receive your items as soon as possible.
Thank you for your understanding, and we appreciate your patience.
Best regards,
The 1001Hobbies Team
Thank you for your feedback. We are truly sorry to hear that you have not received your order. Please rest assured that we take this matter seriously and are committed to resolving it promptly. Our customer support team is here to assist you and ensure you receive your items as soon as possible.
Thank you for your understanding, and we appreciate your patience.
Best regards,
The 1001Hobbies Team
J
Rating: 3 out of 5
Hello, for a few years now, I have placed many orders with you. This time, some items were missing from my order. Why did you give me a credit note of 57.60€? I could have waited for a late delivery and it's not easy to apply this credit note to an order.
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R
Rating: 1 out of 5
The package has not arrived, customer support nonexistent "they do not respond". After 1 month from the order never received I am still waiting for the credit note.
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Response from 1001hobbies
Good morning Roberto,
We sincerely apologize for the inconvenience you experienced with your order on 1001hobbies. Customer satisfaction is our priority and we are committed to resolving any issues. Please contact us again for immediate assistance and to ensure a refund. Thank you for your patience and trust.
Best regards,
The 1001hobbies team
We sincerely apologize for the inconvenience you experienced with your order on 1001hobbies. Customer satisfaction is our priority and we are committed to resolving any issues. Please contact us again for immediate assistance and to ensure a refund. Thank you for your patience and trust.
Best regards,
The 1001hobbies team
J
Rating: 1 out of 5
Order placed on 25/12/2025. Package received on March 13, 2026. Everything is said.
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Response from 1001hobbies
Hello, We are sorry to hear about your dissatisfaction regarding the delivery times. We understand your disappointment with this delay and we apologize for this experience that does not reflect our usual level of service. Your comment has been taken into account and we will forward it to improve our timelines and communication. We hope to regain your trust on your next order. Best regards, 1001hobbies
H
Rating: 1 out of 5
I have not yet received my order QBIWOJLWQ, I have been waiting too long, I will be damned angry immediately.
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Response from 1001hobbies
Hello Harald,
we sincerely apologize for hearing that your order has not yet arrived. Your satisfaction is our top priority, and we understand your disappointment. We are doing everything in our power to resolve this matter as quickly as possible. Please do not hesitate to contact us directly so we can assist you in the best possible way.
Thank you for your understanding.
Best regards,
the team at 1001hobbies
we sincerely apologize for hearing that your order has not yet arrived. Your satisfaction is our top priority, and we understand your disappointment. We are doing everything in our power to resolve this matter as quickly as possible. Please do not hesitate to contact us directly so we can assist you in the best possible way.
Thank you for your understanding.
Best regards,
the team at 1001hobbies
R
Rating: 1 out of 5
I am very disappointed with the way my order is being handled. The website states that my package is “shipped”, but according to the tracking from Mondial Relay, it has been stuck with the sender since March 13. Despite several attempts, I have not received any response from customer service. To this day, I still have not received my package and have not received a clear explanation. This is frustrating and unprofessional. I expect a response and a concrete solution soon.
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Response from 1001hobbies
Dear Raphael,
Thank you for your feedback and for sharing your experiences. We understand the frustration you feel, and it is never our intention to disappoint our customers. We take your comments seriously and will do our utmost to resolve this as quickly as possible. Our customer service will contact you soon to clarify the situation and provide a solution.
Best regards,
The 1001hobbies Team
Thank you for your feedback and for sharing your experiences. We understand the frustration you feel, and it is never our intention to disappoint our customers. We take your comments seriously and will do our utmost to resolve this as quickly as possible. Our customer service will contact you soon to clarify the situation and provide a solution.
Best regards,
The 1001hobbies Team
M
Rating: 1 out of 5
Delivery time far too long!
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Response from 1001hobbies
Hello Matthias,
thank you for taking the time to share your opinion. We are sorry to hear that the delivery time was longer than expected. Your satisfaction is important to us, and we are constantly working to improve our service. We hope to welcome you back soon and provide you with a more positive shopping experience.
Best regards,
the team at 1001hobbies
thank you for taking the time to share your opinion. We are sorry to hear that the delivery time was longer than expected. Your satisfaction is important to us, and we are constantly working to improve our service. We hope to welcome you back soon and provide you with a more positive shopping experience.
Best regards,
the team at 1001hobbies
S
Rating: 1 out of 5
The 2 books arrived damaged, I sent an email with photographs showing the damages and received no response from 1001hobbies. I will not buy again due to this attitude and I will not recommend the website to anyone.
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Response from 1001hobbies
Hello Sergio,
We sincerely regret that you received the damaged books and that we did not respond to your email. Your satisfaction is very important to us and we are committed to resolving any inconvenience. We would appreciate it if you could contact our customer service again so we can assist you properly.
Sincerely,
The 1001hobbies team.
We sincerely regret that you received the damaged books and that we did not respond to your email. Your satisfaction is very important to us and we are committed to resolving any inconvenience. We would appreciate it if you could contact our customer service again so we can assist you properly.
Sincerely,
The 1001hobbies team.
R
Rating: 1 out of 5
-
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Response from 1001hobbies
Hello Rudi,
Thank you for your feedback. We regret that your experience did not meet your expectations. Your comments are important to us and help us to continuously improve. We hope to serve you better in the future.
Best regards,
The 1001hobbies team
Thank you for your feedback. We regret that your experience did not meet your expectations. Your comments are important to us and help us to continuously improve. We hope to serve you better in the future.
Best regards,
The 1001hobbies team
S
Rating: 1 out of 5
I haven't received it
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Response from 1001hobbies
Hello, SEÁN:
Thank you for sharing your opinion with us. We regret that you have not received your order. We invite you to contact our customer service so we can resolve this issue as soon as possible. Your satisfaction is our priority.
Sincerely,
The 1001hobbies team
Thank you for sharing your opinion with us. We regret that you have not received your order. We invite you to contact our customer service so we can resolve this issue as soon as possible. Your satisfaction is our priority.
Sincerely,
The 1001hobbies team
T
Rating: 1 out of 5
Parcel not received
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Response from 1001hobbies
Hello Tony,
Thank you for sharing your opinion. We regret that you have not received your package and understand how frustrating it can be. We would like to help you resolve this situation as soon as possible. Please contact our customer service so we can assist you.
Sincerely,
The 1001hobbies team
Thank you for sharing your opinion. We regret that you have not received your package and understand how frustrating it can be. We would like to help you resolve this situation as soon as possible. Please contact our customer service so we can assist you.
Sincerely,
The 1001hobbies team
B
Rating: 1 out of 5
Zero stars! Never again!!!
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Response from 1001hobbies
Dear Ben,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We would like to hear more about your situation to improve it. Please contact us so we can assist you.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We would like to hear more about your situation to improve it. Please contact us so we can assist you.
Best regards,
The 1001hobbies team
J
Rating: 1 out of 5
I ordered the rx7 from Han and received a 2020 Toyota supra
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Response from 1001hobbies
Hello Jente,
Thank you very much for your feedback. We are sorry to hear that you received the wrong order. We would like to resolve this for you. Please contact us so we can help you.
Best regards,
The 1001hobbies team
Thank you very much for your feedback. We are sorry to hear that you received the wrong order. We would like to resolve this for you. Please contact us so we can help you.
Best regards,
The 1001hobbies team
V
Rating: 1 out of 5
A different item was sent than the one purchased. At the moment no solution from the service. Extremely negative experience.
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Response from 1001hobbies
Good morning Vincenzo,
We sincerely apologize for the inconvenience encountered with your order. Your satisfaction is fundamental to us and we are working to resolve the situation as soon as possible. We invite you to contact our customer service, so we can provide you with the necessary assistance.
Thank you for your understanding and patience.
Best regards,
The 1001hobbies team
We sincerely apologize for the inconvenience encountered with your order. Your satisfaction is fundamental to us and we are working to resolve the situation as soon as possible. We invite you to contact our customer service, so we can provide you with the necessary assistance.
Thank you for your understanding and patience.
Best regards,
The 1001hobbies team
G
Rating: 1 out of 5
Hello, my order No. 532587 from February 18 only arrived at my home on March 11 because some products considered available on your site are actually not! Your supplier needs to send them to you so there is a bit of deception regarding delivery times... Best regards Gérard Haw
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Response from 1001hobbies
Hello Gérard,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order took longer than expected to arrive. Your feedback is valuable and helps us improve our services.
We take your comments into consideration to optimize the accuracy of information regarding product availability. Please do not hesitate to contact us directly for any questions or assistance you may need.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order took longer than expected to arrive. Your feedback is valuable and helps us improve our services.
We take your comments into consideration to optimize the accuracy of information regarding product availability. Please do not hesitate to contact us directly for any questions or assistance you may need.
Best regards,
The 1001hobbies team
M
Rating: 1 out of 5
Ordered the product, it has been more than 10 days and still not arrived.
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Response from 1001hobbies
Hello Mickaël,
Thank you for your feedback. We are sorry to hear that your order has not arrived within the desired timeframe. We are doing our best to ensure fast and efficient delivery. We invite you to contact us directly so that we can help you resolve this issue. Your satisfaction is our priority.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sorry to hear that your order has not arrived within the desired timeframe. We are doing our best to ensure fast and efficient delivery. We invite you to contact us directly so that we can help you resolve this issue. Your satisfaction is our priority.
Best regards,
The 1001hobbies team
N
Rating: 3 out of 5
One of the boxes was not intact, a little damaged while the package was perfect.
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O
Rating: 1 out of 5
An unacceptable delay. Exorbitant prices compared to other websites
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Response from 1001hobbies
Hello Olivier,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, particularly regarding delays and prices. Your feedback is valuable and will help us continue to improve our service. Please do not hesitate to contact us directly if you would like to discuss your experience further.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, particularly regarding delays and prices. Your feedback is valuable and will help us continue to improve our service. Please do not hesitate to contact us directly if you would like to discuss your experience further.
Best regards,
The 1001hobbies team
J
Rating: 1 out of 5
poor service as package not pick-upable
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Response from 1001hobbies
Good day, Jens. Thank you for your feedback. We are sorry to hear that you had difficulties picking up your package. Please contact our customer service so we can assist you as quickly as possible. Your concern is important to us. Best regards, your 1001hobbies team.
A
Rating: 3 out of 5
HELLO nothing to say about the product, however the delivery time is not great Best regards
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L
Rating: 1 out of 5
I purchased a Dispiae sander, broken after not even 10 minutes of use, nonexistent customer service.
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Response from 1001hobbies
Good morning Luca,
We are sorry to hear about your negative experience with the Dispiae sander. Customer satisfaction is fundamental to us. We invite you to contact us directly to resolve the issue and find an appropriate solution. Thank you for your feedback, it helps us improve.
Best regards,
The 1001hobbies team
We are sorry to hear about your negative experience with the Dispiae sander. Customer satisfaction is fundamental to us. We invite you to contact us directly to resolve the issue and find an appropriate solution. Thank you for your feedback, it helps us improve.
Best regards,
The 1001hobbies team
E
Rating: 1 out of 5
Product error in delivery.
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Response from 1001hobbies
Hello Eric,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that an error occurred in your order. At 1001hobbies, your satisfaction is our priority, and we are committed to resolving this issue quickly. Please do not hesitate to contact our customer service so that we can rectify this situation as soon as possible.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that an error occurred in your order. At 1001hobbies, your satisfaction is our priority, and we are committed to resolving this issue quickly. Please do not hesitate to contact our customer service so that we can rectify this situation as soon as possible.
Best regards,
The 1001hobbies team
R
Rating: 1 out of 5
Unfortunately, it was not the product they showed me in the photo.
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Response from 1001hobbies
Good morning Roberto,
Thank you for your feedback. We are sorry to hear that the product received did not meet your expectations. Your opinion is important to us and we will use it to improve. We remain available for any further clarification.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sorry to hear that the product received did not meet your expectations. Your opinion is important to us and we will use it to improve. We remain available for any further clarification.
Best regards,
The 1001hobbies team
J
Rating: 1 out of 5
I bought 7 products and they only sent me 6. They do not offer me a refund; they only give me the option to exchange it for another product, with me paying the shipping costs, or a voucher for a future purchase. To top it off, they didn't even inform me that they would send fewer products than I paid for. In summary, a total disappointment. This page seems completely unreliable to me.
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Response from 1001hobbies
Hello José Javier,
Thank you for sharing your experience with us. We sincerely regret that you did not receive your complete order and understand your frustration. Our goal is always to provide quality service and we will work to improve in this aspect. We would be happy to help you find the best possible solution.
Thank you for your understanding and we hope to serve you better in the future.
Sincerely,
The 1001hobbies team
Thank you for sharing your experience with us. We sincerely regret that you did not receive your complete order and understand your frustration. Our goal is always to provide quality service and we will work to improve in this aspect. We would be happy to help you find the best possible solution.
Thank you for your understanding and we hope to serve you better in the future.
Sincerely,
The 1001hobbies team
M
Rating: 1 out of 5
Purchased an item that was supposed to be available in stock and shipped the same day. Since I did not see it arrive after a week, I contacted 1001 hobbies for information, never received a response, in my third email where I requested a refund and cancellation of the order, never a response, after 15 days they wrote to me saying that it was no longer possible to cancel the order. Terrible service.
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Response from 1001hobbies
Good morning Mauro,
Thank you for sharing your experience and we apologize for the inconveniences encountered. Our goal is to provide high-quality service and we sincerely apologize for the lack of communication. Your opinion is valuable and will help us improve. We invite you to contact us again to resolve the situation in the best way possible.
Best regards,
The 1001hobbies team
Thank you for sharing your experience and we apologize for the inconveniences encountered. Our goal is to provide high-quality service and we sincerely apologize for the lack of communication. Your opinion is valuable and will help us improve. We invite you to contact us again to resolve the situation in the best way possible.
Best regards,
The 1001hobbies team
N
Rating: 1 out of 5
Order received more than a month after placing the order, despite a delay
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Response from 1001hobbies
Hello Nicolas,
Thank you for your feedback and we are truly sorry to hear that your order took longer than expected. Please know that we are doing everything we can to improve our service and meet our deadlines. Your satisfaction is our priority, and we invite you to contact us directly for any questions or concerns. Thank you for your understanding.
Best regards,
The 1001hobbies team
Thank you for your feedback and we are truly sorry to hear that your order took longer than expected. Please know that we are doing everything we can to improve our service and meet our deadlines. Your satisfaction is our priority, and we invite you to contact us directly for any questions or concerns. Thank you for your understanding.
Best regards,
The 1001hobbies team
J
Rating: 1 out of 5
Ordered Rangers of Shadow deep, but the book is in French. Not mentioned on the website. Contacted but received no response. Never order here again.
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Response from 1001hobbies
Dear J.,
Thank you for your feedback. We are sorry to hear that you experienced a problem with your order. We will certainly take your comments about the language indication on our website into account. Please contact us again so we can assist you better.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sorry to hear that you experienced a problem with your order. We will certainly take your comments about the language indication on our website into account. Please contact us again so we can assist you better.
Best regards,
The 1001hobbies team
J
Rating: 1 out of 5
My order was placed on 2/27. I have not received the product after almost three weeks. I believe an explanation is necessary regarding the delay. Thank you for your attention to this matter.
Response from 1001hobbies
Hello James,
Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the delay in your order and understand your frustration. Please rest assured that we are actively looking into this issue to provide you with a prompt resolution. Your satisfaction is our priority, and we appreciate your patience as we work to improve our services.
Best regards,
The 1001hobbies Team
Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the delay in your order and understand your frustration. Please rest assured that we are actively looking into this issue to provide you with a prompt resolution. Your satisfaction is our priority, and we appreciate your patience as we work to improve our services.
Best regards,
The 1001hobbies Team
D
Rating: 1 out of 5
Delivery okay, item 747 gold pendant disappointing. Supposed to be 333 gold, after 7 days gold color off. Usable as a silver pendant. Can only advise against it. What a pity.
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Response from 1001hobbies
Hello Dieter,
thank you for taking the time to share your opinion. We are sorry to hear that you were not satisfied with the product. Your feedback is very important to us and helps us improve the quality of our items. Please do not hesitate to contact us directly so we can find a suitable solution for you.
Best regards,
the team at 1001hobbies
thank you for taking the time to share your opinion. We are sorry to hear that you were not satisfied with the product. Your feedback is very important to us and helps us improve the quality of our items. Please do not hesitate to contact us directly so we can find a suitable solution for you.
Best regards,
the team at 1001hobbies
A
Rating: 3 out of 5
A piece of the airplane is missing, the transparent dome of the cockpit...
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D
Rating: 1 out of 5
That was the worst shopping experience of my life! I ordered something for my nephew's birthday. The order was placed in June 2024, and what can I say? I only received the goods in March 2026. I had contacted them beforehand and requested a refund, but that was completely unsuccessful. They did not want to give me my money back, even though it was clearly their fault. They made their customers wait forever, even though the item was not available at all. In the end, I had to beg them to give me a gift voucher worth the purchase price, and I had to buy something else that I didn't even need. Terrible.
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Response from 1001hobbies
Hello Dat,
thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Your feedback is very important to us and will help us improve our service. Please do not hesitate to contact us directly to discuss your concerns.
Best regards,
the 1001hobbies team
thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Your feedback is very important to us and will help us improve our service. Please do not hesitate to contact us directly to discuss your concerns.
Best regards,
the 1001hobbies team
A
Rating: 1 out of 5
Months to receive an order scheduled for 15/05/2025, arrived in March 2026 (8 months) and no excuse, not even an email. I do not recommend this company at all that takes customers for pigeons.
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Response from 1001hobbies
Hello Armand,
Thank you for your feedback and we understand your frustration regarding the delay of your order. We strive to provide the best possible service and are sorry that this experience did not meet your expectations. We take your comment very seriously and will review it to improve our communication.
Best regards,
The 1001hobbies team
Thank you for your feedback and we understand your frustration regarding the delay of your order. We strive to provide the best possible service and are sorry that this experience did not meet your expectations. We take your comment very seriously and will review it to improve our communication.
Best regards,
The 1001hobbies team
J
Rating: 1 out of 5
I was missing the complete product, I had to chase them, they didn't respond, poor customer service, chasing the refund, in short, that's my experience.
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Response from 1001hobbies
Hello Juanma,
We sincerely regret that your experience did not meet your expectations. We appreciate your feedback and will take your comments into account to improve our service. If you still need assistance, please do not hesitate to contact us. We are here to help you.
Sincerely,
The 1001hobbies team.
We sincerely regret that your experience did not meet your expectations. We appreciate your feedback and will take your comments into account to improve our service. If you still need assistance, please do not hesitate to contact us. We are here to help you.
Sincerely,
The 1001hobbies team.
P
Rating: 3 out of 5
Delivery instructions not followed... Too bad...
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