English 
C
Rating: 1 out of 5
out-of-stock items block the entire process, so if you are impatient, please be on your way.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
too long
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V
Rating: 1 out of 5
The worst shipping and delivery time. Over 3 weeks to deliver what they say they have in stock. Would never buy from them again!
Response from 1001hobbies
Dear customers, We thank you for your comment. We have 148,000 references on the site, and you will understand that we cannot stock 148,000 references in our warehouse. We would also like to inform you that there are 3 notions to take into account on our site: In stock: dispatch within 48 working hours. These are physically stored in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in the company's stock in Saint-Quentin-Fallavier and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. Thank you for your understanding 1001hobbies
A
Rating: 3 out of 5
not quite the quality you'd hoped for
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C
Rating: 1 out of 5
It took a long time for an order in Spain. I placed an order, and after 3 days of waiting, I bought the same thing from another store, and it arrived before the original order. I sent a package by post, it arrives sooner to other countries, than the method used by 1001 hobbies. Maybe I'm wrong, and their warehouse is in Singapore.
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A
Rating: 1 out of 5
Very long for a delivery order placed on 2/06/2022 delivered on 17/06/2022 then you do not make any commercial gesture for the customers of long date From now on I will go to see elsewhere
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A
Rating: 1 out of 5
1 month waiting to be reimbursed and 0 response on the location of my package...
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A
Rating: 1 out of 5
My package was delivered on tracking but I haven't received anything in my mailbox. Customer service is no longer responding to me.
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C
Rating: 1 out of 5
I still haven't received the order and it has been 18 days, I don't think this situation is logical. If I am not going to receive it, I could get my money back.
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A
Rating: 3 out of 5
Order error
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V
Rating: 3 out of 5
I ordered the model kit and the advert stated immediate shipping but it took two days to ship arrived quite a few days after the estimated arrival time. Having said that it arrived in decent condition and the kit seems to be intact. Still not happy considering the cost of postage.
G
Rating: 1 out of 5
Article was different from the picture.
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V
Rating: 1 out of 5
Never received- local post office indicated delivered but it wasn’t - they can’t find package - I know it’s not entirely the fault of 1001 but I am much less likely to purchase from again
G
Rating: 1 out of 5
The delivery was made with delay compared to what was advertised
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V
Rating: 1 out of 5
Slow and no tracking, bad attitude
A
Rating: 3 out of 5
I'm missing a puzzle
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A
Rating: 3 out of 5
My delivery was blocked due to an out-of-stock condition on three items (not visible when I placed the order... too bad! ). Delivery took a fortnight and was unblocked following my reminder. Well, all's well that ends well! But we can do better! Thank you so much.
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V
Rating: 3 out of 5
Prices for kits are quite high, postage rates are stratospheric
A
Rating: 1 out of 5
Expensive and time-consuming delivery (more than a week for problems)
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A
Rating: 3 out of 5
Received on time. The outside of the parcel was perfect, but inside the packaging was damaged. Quality of preparation not great
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A
Rating: 1 out of 5
very dissatisfied, my order is missing a product that you don't have in stock. And you haven't replied to my e-mail about the missing item in my order.
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A
Rating: 1 out of 5
Article incomplete, Missing remote control, charger, battery, servo motor and servo receiver. Crooks, to do.
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A
Rating: 3 out of 5
Order of April 28th received on June 9th Too long
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G
Rating: 3 out of 5
Response to order was prompt and adequate. Did find 3 weeks between time of order and time of delivery to be very long.
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G
Rating: 3 out of 5
The time between ordering and delivery takes way too long.!1 in my facade almost 3 weeks !!! with no notice or notification.
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V
Rating: 3 out of 5
Thought I was buying from the uk as the web site was .co.uk took ages to arrive as it was from France, had I known this then would have expected a longer delivery time, will buy from them again when not needed quickly, products were as described and packed well
A
Rating: 3 out of 5
Order (display case) received in poor condition; the case broken, probably due to poor packaging for transport. A small box, containing the case; in a large cardboard box with a tiny bit of crumpled paper for cushioning. Out of the dozen or so 1001 Hobbies shipments, this is the only time this kind of incident has occurred.
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A
Rating: 3 out of 5
message delivery info to be reviewed......
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A
Rating: 1 out of 5
Very disappointed death figurines garbage part
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V
Rating: 1 out of 5
Had to pay import tax which was not quoted
A
Rating: 3 out of 5
Bag stained and damaged in places
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A
Rating: 1 out of 5
Hello it's been nearly 1 month that I'm waiting for my refund that I still have not received, your employer has canceled the order, and I still have received nothing having sent several e-mail with and without response towards the end I advise anyone to buy from you especially as I must be reimbursed a sacred sum of money 500 €.
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C
Rating: 1 out of 5
not recommended
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V
Rating: 1 out of 5
"Instant ship" Took 3 weeks to leave the warehouse, another month to get here, when it got here it was packaged in nothing but bubble wrap... no box or anything just bubble wrap for international shipping, the box was damaged so badly it was open and the decal sheet fell out as I carried it into my house... A basic box would have prevented all of this but that is too much for 22 in shipping on 70usd in items I guess. They have not answered my emails yet, might have to force a refund. AVOID AT ALL COSTS
G
Rating: 1 out of 5
Delivery took a lot longer than indicated on the website. Contacted via email but did not receive a response.... Eventually arrived in a very damaged package.
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V
Rating: 1 out of 5
The order was delivered to my billing address in Arizona instead of the delivery address in Michigan...
V
Rating: 3 out of 5
Finally got my order and everything is fine
C
Rating: 3 out of 5
Extensive catalog and fast shipping.
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A
Rating: 1 out of 5
I got ruined in bullshit, on the 2cv of teleguided rally the parts are overpriced and for only one part you need at least 50 others.
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V
Rating: 3 out of 5
Received my package only in the bubble wrap with minor box damage. I consider that lucky because most items are usually bubble wrapped then placed in a box for shipping.