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G
Rating: 3 out of 5
A sufficient because one color ordered was not delivered and another was delivered twice. So the total number of jars was correct.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
In fact, it's average/good because, particularly where the models are concerned, the number of parts is necessarily missing from each model's specifications.
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G
Rating: 1 out of 5
Order spent almost 2 weeks in "processing" and then delivery was also delayed.
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C
Rating: 3 out of 5
Shipping too slow. Of the total order I received one item after one month from the date of purchase.
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G
Rating: 3 out of 5
Slow to ship and on top of that with a shipping service that is just as slow. 3 weeks for a small order is really out of date.
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C
Rating: 3 out of 5
Poor order information, and delayed delivery
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A
Rating: 3 out of 5
Wide choice but long delivery times
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V
Rating: 3 out of 5
Got the package two weeks late but as an American in this time and age ordering something out of print and rare, probably not their fault
A
Rating: 3 out of 5
Delivery times not respected
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V
Rating: 3 out of 5
Packaging poor only covered in bubble wrap no box but great nearly half price
A
Rating: 3 out of 5
Due instructions were missing, the format did not seem adequate
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A
Rating: 3 out of 5
Hello, Unfortunately, delivery is a bit slow...
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A
Rating: 3 out of 5
Hello, Very good communication when the order is prepared, shipped, until receipt: top! On the other hand, when there is a problem that lasts a little (long supply, out of stock or an exchange to manage (I experience both cases at the moment), we receive no more news. It's annoying and erodes confidence. Thank you.
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A
Rating: 1 out of 5
Defective product delivered late...
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A
Rating: 1 out of 5
More than unpleasant experience. We are literally taken for fools by the people in charge (who, by the way, lie to us in their rare communication emails).
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V
Rating: 3 out of 5
Disappointed by time to receive item which was shown as in stock when purchased. Subsequently advised waiting for new stock to come in.
C
Rating: 1 out of 5
Despite requesting that they stop sending me messages on a daily basis, they continue to do so. They don't care about the consumer protection law.
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A
Rating: 1 out of 5
The first shipment was incomplete. After the package was returned, the second shipment was again incomplete.
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A
Rating: 3 out of 5
SITE NAVIGATION IS GOOD THOUGH NOT SUPER EASY. DEFINITELY A GREAT SELECTION OF PRODUCTS ALTHOUGH MANY ARE NOT AVAILABLE AND YOU CAN'T TELL WHEN THEY WILL ARRIVE. I SPEAK FOR THE ITEMS OF MY INTEREST OF COURSE. MILITARY MODELS 1/35-1/32. A LITTLE BIT LONG TIME FOR DELIVERY.
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V
Rating: 1 out of 5
Totally useless company, dont dispatch order when they state. Rude customer services when asked for help. Would never order from them again.
A
Rating: 1 out of 5
I did not receive the item--how could I express myself with a 5-star opinion?
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C
Rating: 3 out of 5
In order SACCNS571, among other things that arrived safely, I ordered a fiberglass pencil but they sent me something else. I sent a complaint e-mail yesterday, February 21st, attaching pictures.
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C
Rating: 3 out of 5
cons: Store with poorly organized categories, plus it is difficult to find what you are looking for, for dessert, the web search engine is poor Pros: Wide variety of products and low prices for shipments
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A
Rating: 1 out of 5
I placed an order on January 26th and it still hasn't been delivered: as this store doesn't have any stock, I have to wait for the goodwill of the suppliers. If I had known that my items weren't in stock, I would never have placed an order. Be nice, next time, specify it on your site. I won't give you too much positive publicity on it.
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C
Rating: 1 out of 5
I tried to buy 40 meters of oracal. I have not been offered a solution, only automatic emails. In the end I had to buy 3x10 meters with 3 different prices in three different shipments and spread over a month. The rest I have chosen to buy it in another store.
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A
Rating: 1 out of 5
Extremely complicated communication Very clumsy and poorly organized salesperson.
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A
Rating: 1 out of 5
Site that doesn't have the products advertised, resulting in never-ending restocking, middle-age delivery times. To be avoided, refuses to refund even though the order has been cancelled.
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A
Rating: 3 out of 5
An item was missing from the parcel.
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A
Rating: 1 out of 5
AS OF TODAY I AM STILL WAITING FOR REFUND OF AN ORDER(items missing from stock) FROM 12/14/21.
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A
Rating: 3 out of 5
Some results are good...!! But, I'm still waiting for the remainder: BDFX90FBX from November 2001, concerning mostly paints.... YES!!! let's talk about Humbrol acrylic paints !!!! They must have been in stock for several years because they are unusable because dried out, even with lots and lots of thinner it's impossible to get a correct texture!!! I'd like to know if the remainder (Ref.: AMMO-0220, zinc chromate green, HGW548010, decal Albatros D.III and AD6001 Gris primaire n°1) will ever reach me... If not I'd like a credit note or a refund for the amount of the missing items. I hope to have a reply soon, Best regards ATOUZET
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A
Rating: 1 out of 5
almost a month to get the goods, unacceptable
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A
Rating: 3 out of 5
Long delivery times
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A
Rating: 3 out of 5
The products purchased are great, but I had to wait 18 days for my order to be shipped, plus then the actual delivery time. But these things can happen, the only downside was that for 12 days I received no news or update regarding the delay and had to send a reminder email myself to get updates. I still think it was just an isolated incident, but I think reviews should still be honest.
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V
Rating: 1 out of 5
The product i bought was broken. They will only refund shipping and won’t replace the item so i am stuck with it.
A
Rating: 1 out of 5
delivery within 48 hours !!!! ??? Delivered 13 days after ordering! This gave me time to compare prices on this order €25 difference without going through Ebay or Amazon!
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A
Rating: 1 out of 5
The delivery did not correspond to the order, 2 more times, after 1 first complaint...a priori it would be the supplier's fault...but obviously there is no CTRL of quality before delivery in this commercial company...a shame!!!!
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A
Rating: 3 out of 5
Good experience although the shipping was very slow and the packaging unsuitable. The box (too large for the contents) arrived completely open, stuffed into a bag by the shipper. Fortunately, the contents were not damaged or lost. A regular padded envelope would have been a better packing system.
Other than this inconvenience, nothing to complain about.
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Other than this inconvenience, nothing to complain about.
A
Rating: 1 out of 5
Bad. Products never arrived. They ship from France with untracked shipping. After a one month wait, with excuses that are neither in heaven nor on earth from customer care, I had to ask for a refund through PayPal. I will never buy anything from them again! They do not deserve even one star.
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C
Rating: 3 out of 5
My order has not been completed yet, I am missing one item.
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V
Rating: 1 out of 5
Incorrect offers appear, which are either not available or are delivered incorrectly (instead of a 1/48 airplane model, a rubber seal for an RC car...). You don't get your money back...only vouchers. Very dubious. Happened twice already...certainly not a third time!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/