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A
Rating: 1 out of 5
I AM STILL WAITING FOR MY ORDER PLACED ON 09/02......
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
I didn't quite see the scale of the tank I bought. Too small for me. Sorry but I won't open it and I'll send it back to you without opening the box. That said, I'm quite happy with the rest. However, you did give me a. Wrong return delivery address. So not happy about that. But not happy at all
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A
Rating: 3 out of 5
unresponsive service , lack of photos ( several angles ) deliveries too long , 1 cd received out of 11 cd , can do better ,
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A
Rating: 3 out of 5
Quick delivery and order conformity were respected, but it's a pity that the paints offered as complements were not exhaustive, for example the color blue 56 was not present, even though it's the main one. And without having the model, it's difficult to know in advance.
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A
Rating: 3 out of 5
Checking the article before sending it to the customer could prevent inconvenience.
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A
Rating: 1 out of 5
Too small and not at all practical to assemble
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A
Rating: 3 out of 5
Very good choice, but when I place orders close together, I pay twice for postage even though they are grouped together.
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A
Rating: 3 out of 5
An order that is in preparation for more than 7 days I have seen orders shipped in less than 2 days.
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V
Rating: 1 out of 5
So I ordered a hg kshatriya and received the wrong item a entry grade gundam (for like a quarter of the price) and sent an email to them but all I got back was send us it back this is unacceptable I request that u send out the correct item or if you can do that a full refund this is terrible 1 of worst sites ever I feel like you have treated me like a mug plus when I tried to call you r always close if u can get back to me asap so we can resolve this problem
C
Rating: 1 out of 5
Lousy experience. Despite repeated requests to stop sending me Spam from your company, they continue to do so.
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V
Rating: 1 out of 5
Wrong product delivered after 4 weeks delivery time
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A
Rating: 1 out of 5
What a lack of professionalism! After returning a product, the site clearly shows that the refund request has been taken into account, but it's now been over a month that, despite several reminders, I haven't seen a thing... My future purchases on this site are compromised, too bad!
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V
Rating: 1 out of 5
Never again
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A
Rating: 3 out of 5
Hello, on the site, everything I ordered is available, I pay, it's cashed. And when I receive my order, you tell me it's complete when there are two items missing that you give me as unavailable for the moment... Maybe review the stocks and update... I'm still waiting for an answer to my email .......
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A
Rating: 3 out of 5
All items were supposedly in stock. One item was not. This in itself is not serious. Impossible to get a refund, I was only offered a credit note. Delivery times are a little longer than on other sites.... It still leaves me with a bitter taste.
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A
Rating: 3 out of 5
no update on actual product availability
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A
Rating: 3 out of 5
Nothing to say about the site. On the other hand, the delivery of my parcel took a very long time and this does not commit me to renewing an order!
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A
Rating: 1 out of 5
nil! delivery, customer service ... nil!
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C
Rating: 1 out of 5
The TAMIYA X50 color on your website does not correspond to reality. I wanted a light blue color and what I got is a dark blue color. I consider myself deceived because if I had known this I would have ordered a lighter color.
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C
Rating: 3 out of 5
Delivery times, the last two orders have taken a long time to arrive.
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G
Rating: 3 out of 5
A sufficient because one color ordered was not delivered and another was delivered twice. So the total number of jars was correct.
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A
Rating: 3 out of 5
In fact, it's average/good because, particularly where the models are concerned, the number of parts is necessarily missing from each model's specifications.
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G
Rating: 1 out of 5
Order spent almost 2 weeks in "processing" and then delivery was also delayed.
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C
Rating: 3 out of 5
Shipping too slow. Of the total order I received one item after one month from the date of purchase.
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G
Rating: 3 out of 5
Slow to ship and on top of that with a shipping service that is just as slow. 3 weeks for a small order is really out of date.
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C
Rating: 3 out of 5
Poor order information, and delayed delivery
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A
Rating: 3 out of 5
Wide choice but long delivery times
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V
Rating: 3 out of 5
Got the package two weeks late but as an American in this time and age ordering something out of print and rare, probably not their fault
A
Rating: 3 out of 5
Delivery times not respected
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V
Rating: 3 out of 5
Packaging poor only covered in bubble wrap no box but great nearly half price
A
Rating: 3 out of 5
Due instructions were missing, the format did not seem adequate
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A
Rating: 3 out of 5
Hello, Unfortunately, delivery is a bit slow...
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A
Rating: 3 out of 5
Hello, Very good communication when the order is prepared, shipped, until receipt: top! On the other hand, when there is a problem that lasts a little (long supply, out of stock or an exchange to manage (I experience both cases at the moment), we receive no more news. It's annoying and erodes confidence. Thank you.
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A
Rating: 1 out of 5
Defective product delivered late...
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A
Rating: 1 out of 5
More than unpleasant experience. We are literally taken for fools by the people in charge (who, by the way, lie to us in their rare communication emails).
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V
Rating: 3 out of 5
Disappointed by time to receive item which was shown as in stock when purchased. Subsequently advised waiting for new stock to come in.
C
Rating: 1 out of 5
Despite requesting that they stop sending me messages on a daily basis, they continue to do so. They don't care about the consumer protection law.
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A
Rating: 1 out of 5
The first shipment was incomplete. After the package was returned, the second shipment was again incomplete.
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A
Rating: 3 out of 5
SITE NAVIGATION IS GOOD THOUGH NOT SUPER EASY. DEFINITELY A GREAT SELECTION OF PRODUCTS ALTHOUGH MANY ARE NOT AVAILABLE AND YOU CAN'T TELL WHEN THEY WILL ARRIVE. I SPEAK FOR THE ITEMS OF MY INTEREST OF COURSE. MILITARY MODELS 1/35-1/32. A LITTLE BIT LONG TIME FOR DELIVERY.
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V
Rating: 1 out of 5
Totally useless company, dont dispatch order when they state. Rude customer services when asked for help. Would never order from them again.