Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 275 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1 and 3 stars

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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2021
Order never received, no one answers emails or phone calls.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2022
I placed an order, which I have received, only to discover that I was debited 3 times, for the same order. My bank is sorting this out but because of this experience I very much doubt that I will be placing a order again with you.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/09/2021
Disastrous an order which on the site is announced delivered in the 15/20 day and as soon as one goes to see the site 10/15day for later the product is shifted of as many day result the gift which I was to make was not received with temp, one said to me that finally the product would never arrive at the store or in X months (there were two games dungeon dragon) I had to cancel my order.... Very disappointed
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2021
Not at all satisfied. You place the order, they don't inform you that they don't have it in stock, you pay 13€ for shipping and it takes 30 days for the package to arrive. What a pity.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 09/01/2022
Had to wait a long time for order. 9jan and 10 Jan ordered and 21 Jan within I find very long
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 12/12/2021
Very good offer in the store. Unfortunately, the packaging is inadequate and the goods are inadequately protected against damage, especially when traveling across borders. The delivery times are comparatively quite long >2 weeks.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
I did not receive my order in full on January 10, 2022. On January 14, 2022, I made a sworn statement that I had not received my order in full. I also enclosed a copy of my order, specifying the missing products. To date, Friday 21 January 2022, I have still not received all my products. As a 1001 HOBBIES customer, this is the first time this has happened. I hope to receive the remainder of my order very soon.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/12/2021
Never again.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 19/11/2021
Two things pre-ordered. One for the beginning of December, the other for August this year. When the first item was marked as available in the store and nothing happened, I sent a support request asking if the goods would only be delivered when the second item was also available. I got the answer that they were sorry, the first item was no longer available. Six weeks later, it is still in the store as immediately available. At least the cancellation of the order went smoothly, even if it took a long time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/01/2022
Fast delivery in 48H, it's been more than 10 days since I ordered for the first time from them and unfortunately nothing received, the payment was debited in 48H however, big disappointment.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2022
I understood that you had a problem, so we'll see about the next order for a real and, I hope, more than positive opinion.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/11/2021
Order dated November 21 still undelivered and no response to my requests.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2021
I placed an order in December, which said that it would be at home in 6-7 days and after spending those days waiting for a month, in the end I gave up waiting because they do not even know when it will arrive. I am waiting for a refund
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/12/2021
I'm 1 bit disappointed with the delivery time. I placed my order before January 1, 2022, and the package arrived on January 20.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 07/12/2021
Very bad shipping time
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 04/01/2022
Long waiting time for ordered items 3 months. Problem solving okay.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2021
As efficient as ever... thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/01/2022
Nice site but delivery time a bit long. Product conforms.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/01/2022
Order still not received!!! No explanation and no idea when I might finally receive my items.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/11/2021
The order was not placed on the 17th but on the 7th, and was not processed until the 17th.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2021
I didn't place an order because your website has become a gas factory and we don't understand a thing, at least not me personally.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/09/2021
Non-functional products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2021
long overdue
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 28/12/2021
I didn't like that the order I placed was supposed to arrive in 2-4 days and it took 10. Because I bought it for a specific date and couldn't give it away in time. If it is a time of many orders and there will be delays, they should put it in.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 20/12/2021
today 20. 1. 22 more than one month after order . still not done !!! no concrete answers to direct mails about the situation !!! instead constant advertising mails !!!! extremely annoying !!!!! eder kh
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Verified Buyer
Rating: 1 out of 5
following a purchase from 29/09/2021
Nothing received and no explanation. AVOID is my advice
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2022
Took along time from order to shipping! othewise ok
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 20/11/2021
Ordered product well before the holidays. Product was supposed to be delivered within a few days. Sent an email after a few days, then found the product was not available and could take weeks. Just before the holidays this was a big problem. Fortunately I could succeed at another webshop, but I will not order here again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2021
Order placed on 19/12/2021 delivery expected on 27/12/2021 max. On the order tracking, it is still not prepared (17/01/2022), I canceled and normally I should be refunded. Site to avoid, or else order 1 year in advance to be delivered for next Christmas. I ordered on another site on 17/01/2022 and delivery was made on 19/01/2022.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2021
Over a month to wait for a delivery and no news...
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 26/12/2021
The product takes as long as if it came from Australia by ship.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2022
It would be a good idea to check the availability of your products before putting them up for sale, that would avoid the refunds I'm still waiting for. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/11/2021
product not delivered and still not refunded!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2021
Long lead time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2021
Said it was in stock but wasnt. Didnt tell me till too late to order elsewhere for christmas. Rubbish service. Did get a refund though
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/11/2021
Nothing received!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/11/2021
Nothing received.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2021
Not at all satisfied. Christmas gift not received so order cancelled in early January and still not refunded!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/12/2021
Order not delivered after more than one month of waiting. No communication. Refund requested from PayPal.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/12/2021
Ordered on December 1 for a Christmas present and delivered yesterday, January 19! All said and done, I won't be going through this site again.
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