Customer reviews of 1001hobbies

Google search and aurientation engine no doubt

I had ordered Carrera Digital 132 cars. However, these turn out to be fake fakes or something. 1 setting: shelf gas and they can't change lanes either. The sensor is not even there. So useless. Both cars had the same problem. So not a unique problem apparently. Strange... Then again, the bluetooth module I had purchased at the same time works fine. Hopefully I will see my money back for the cars

Very bad. Payed twice because of error in website. Profedmy payments several times via mails confirmed By the company. Not accepted This was my last order....

Extremely disappointed. Delivery took 3 weeks, turns out it comes from France. Unreachable by phone; number does not exist. Then you get a 1/72 model sent home while you have chosen a 1/35. Return costs a lot of money because you have to send it back to France. I will never order here again.

Delivery times: impeccable, but package packaging: to be reviewed.

Did pay by credit card but did not receive confirmation. Had to go after it myself. Order was lost. Then had to email and call twice more. So bad. I will never buy here again.

Correct shipping service but price a little high and delivery time exceeded by 2 weeks, as the item ordered was not in stock. Nevertheless, the item was shipped promptly.

Misleading information about product stock and charge postage twice and then send two orders in one package. Scam at its finest. They will not see me and my fellow modeling club members again

As I told you, the material that arrived did not correspond to the order placed.

What I ordered is NOT what I received

Ordered 3 products in stock, after 1 week with no news sent an email for information. I had to send 3 more emails before I knew what was going on. One of the products was missing, donv in the way of the order and a credit note for the missing product, delay about 3 weeks when it should have taken 1 week. Request for information to have the credit 2 more weeks with 4 emails. I've just retaken an order to give it a second chance, I hope this time it goes better! And I'll give it a better mark. But communication is complicated, especially for a 1st order.

The can of green paint is very thick ????

Navugatiin is not that great.

Very bad, I will never buy anything at this store.

It would be good if the scale or the sizes of the articles were listed.

They have taken a long time to send. And they repeat the messages asking for a transfer that from the first moment I already informed them of what was happening and they keep repeating it, it seems that they do not read them.

failure to meet delivery deadlines when products no longer available are not reimbursed but a credit note is issued without explanation

Delay of more than 3 months. No contact and no apologies. Not urgent but not commercial at all. I do not recommend this site

Not serious in the orders following lack of stock and other accepts the order then not knowing how to honor you offers a voucher instead of a refund is inadmissible

Processing and shipping time a bit long for 2 small items... 11 days waiting time 2 days delivery time

Disappointed with the quality of the product I do not recommend the site

Serious company, only note is that, perhaps due to the particular time, the delivery time was much longer than estimated.

The stated delivery times are largely disregarded. These are not necessities so this is not a real problem. I would say that honesty pays more than claimed efficiency.

Poorly packed book arrived damaged

Did not receive RAF decals. Contacted about problem and waiting for response.

Not happy at all

Hello 3 weeks to receive the order, No response to several emails, nobody answers the phone. Pathetic. I will never order from 1001 again.

The order was delivered quickly but due to a problem with the item ordered (an important part of the model was missing) I was unable to contact customer service online. No reply to my e-mail....

After my first order, the aforementioned complaint is still not completed satisfactorily. This is mainly because it is almost impossible to get in touch with them. Today they finally responded with a short message saying they had not received anything and do not know what it is about. At the bottom of this message were all my email messages that I am responding to their initial offer. It is therefore incomprehensible that they would not know what the complaint is about; they themselves responded via email to my previous review via "real reviews". No doubt they must have all the details therefore (and moreover, it is even in the message I received from them today. Still this complaint has not been resolved. By phone they are also unreachable.

The shipping was a little slow and the product after comparing was quite expensive.

Good value for money. Pity that unavailable products are displayed in search results. Order was over 1 1/2 weeks in transit, which I really find too long, tried to contact, no options except email (which was not responded to) and do not hide behind "that's because corona" because my order via another puzzle website, which was also delivered by postnl.nl did arrive after 1 day ... So moderately enthusiastic...

My review so Okay you ask for it Tis the third time I've ordered something Tis the third time it says the item is in stock Tis the third time that item was not in stock And so I had to wait nicely Till the supplier delivered it to you And then sent it on to me So kind regards

Delivery taking longer than expected

I ordered Blackstone Fortress: Escalation. It was in stock when I ordered it. It took months for you to then tell me it was permanently out of stock. I could have purchased it elsewhere, but I spent 2 months thinking I had already ordered it before you told me I wouldn't be getting it. I am not happy about that at all, as it is now very difficult to obtain, and I had to settle for other products that I had no real intention of buying.

Late and incomplete delivery! And passable explanations on the cause of the delay (Brexit... for 6 weeks of delay!)

adequate, delivery took a little longer than I had hoped

I was specifically looking for a dodge viper body for my electric rc car, and came across many nitro versions I thought I had finally found the right one with you, but was sent a nitro version This was a bit of a disappointment.The shipping and communication were otherwise very well organized, only I understood the French emails very poorly because I do not speak French

When ordering due to computer error, it was unclear who I had ordered from and ended up in the French website

I received the package damaged and crushed. Compared to your shipping rates, which I find a bit expensive, your packaging is not rigid enough. As a result, the products inside are a bit crushed for items I was planning to give as a birthday present in 1 week's time (I hope there won't be any unpleasant surprises when I unwrap the gift).

Too many requests for advice