Customer reviews of 1001hobbies

It doesn't really look like a model, it looks more like a child's toy! Very disappointed.

At the moment, the order is lost between the 1001 maquettes shipment and the worldwide pick-up. To be continued...

After ordering a model for a Christmas gift this one arrived a month late so I bought another c xxx gift and upon receipt of the model I sent it back to you for reimbursement on January 22 to date no news of my reimbursement.

I was missing a little pot of Revell contacta glue. Too bad! I'm also disappointed by the acrylic paint. Otherwise, the model is perfect.

has a lot of products, BUT... has a lot of products, unbearably unintuitive however. Searched for something and it doesn't show up, instead the results are rammed with random crap nothing to do with what I seached for, when later I'm browsing and the thing I was looking for is there, huge pain in the ass trying to find anything in particular on this site.

has a lot of products, BUT... has a lot of products, unbearably unintuitive however. Searched for something and it doesn't show up, instead the results are rammed with random crap nothing to do with what I seached for, when later I'm browsing and the thing I was looking for is there, huge pain in the ass trying to find anything in particular on this site.

Ordered roughly ��50 of paints in December. It���s now February, and they still haven���t arrived. I will not be attempting to buy any paints fro

I took the chronopost delivery method, and the driver didn't even come to my house, dropping off my parcel at a relay point one or two days late.... more than 20 euros for the service all the same! On the other hand, as far as the products delivered are concerned, there's nothing to complain about: good packaging, no bumps etc. It's only the delivery that's a problem. It's only for the delivery that I

Dreadful service - avoid this company Ordered a model on 31st December and it only arrived on the 6th February. Only managed to get hold of their customers services to find out what was going on three times - many emails got ignored or unanswered. Model was shipped to the UK from France and the excuse given was distribution problems and brexit but I had ordered another model from a supplier in France on 22nd January and it arrived just 8 days later so I cannot accept this. After waiting six weeks, I even had to demand my money back. I did get my model eventually, but absolutely dreadful, shocking customer service. I will never use them again and strongly suggest that anybody else think very hard before doing so either. A horrendous exercise in misery and pain.

Dreadful service - avoid this company Ordered a model on 31st December and it only arrived on the 6th February. Only managed to get hold of their customers services to find out what was going on three times - many emails got ignored or unanswered. Model was shipped to the UK from France and the excuse given was distribution problems and brexit but I had ordered another model from a supplier in France on 22nd January and it arrived just 8 days later so I cannot accept this. After waiting six weeks, I even had to demand my money back. I did get my model eventually, but absolutely dreadful, shocking customer service. I will never use them again and strongly suggest that anybody else think very hard before doing so either. A horrendous exercise in misery and pain.

Since November 25, 2020 I placed an order worth 7689 euros and after many emails asking me basically for understanding and patience, I have had to consider the order cancelled on January 11, 2021. They even reply to my mail saying that I will have the amount refunded in 14 working days at the most. However, they could not make it so easy. Today is February 6, 2021 (19 working days later). I write another email and they don't even answer. In short, they have kept 7689 EUROS without processing or refunding the amount 4 MONTHS ago and they have HURT them and they ask me for understanding and patience. Well, I can not understand and I have no more patience. As you can understand, after 4 MONTHS I have run out of patience. You are

Order placed on 26012021 transfer accepted and cashed package shipped not yet arrived and we are at 06022021. Impossible to have contact with seller secretary in unclear French language. I was planning to buy other models even expensive ones but I will carefully avoid doing so by giving you bad publicity I will go to the consumer association trying to get my rights.

It's not easy to quickly go back to a previous choice, which makes navigating the site laborious.

I haven't received the order yet, maybe tomorrow.

Complete afzetterij Ik kan niet spreken over de gang van zaken van deze webshop want ik zal hier nooit iets kopen. Deze gasten moeten zich eens goed aan hun hoofd voelen. Ik ben zelf een modelbouwer van (houten) schepen en de prijzen die zij zich durven te vragen gaat veel verder dan aan de dure kant. Dit is gewoon complete afzetterij en de schepen die zij verkopen heb je elders al voor de helft. Gewoon schandalig dat dit gewoon mag. Nogmaals, ik weet niet hoe de afhandeling van bestellingen is of dat de prijs van andere producten lager is, maar het loont zich zeker om elders te zoeken.

Complete afzetterij Ik kan niet spreken over de gang van zaken van deze webshop want ik zal hier nooit iets kopen. Deze gasten moeten zich eens goed aan hun hoofd voelen. I ben zelf een modelbouwer van (houten) schepen en de prijzen die zij zich durven te vragen gaat veel verder dan aan de dure kant. Dit is gewoon complete afzetterij en de schepen die zij verkopen heb je elders al voor de helft. Gewoon schandalig dat dit gewoon mag. Nogmaals, ik weet niet hoe de afhandeling van bestellingen is of dat de prijs van andere producten lager is, maar het loont zich zeker om elders te zoeken.

Slecht Slecht! Geen andere woorden voor Ik heb 11-12-2020 mijn pakket geretourneerd en kreeg bericht van post nl dat pakket was afgeleverd op 16-12-2020. Na talloze emails heb ik tot op de dag van vandaag nog steeds mijn geld niet terug ik zal daarom hier ook nooit meer bestellen! Wat een slechte service

Slecht Slecht! Geen andere woorden voor Ik heb 11-12-2020 mijn pakket geretourneerd en kreeg bericht van post nl dat pakket was afgeleverd op 16-12-2020. Na talloze emails heb ik tot op de dag van vandaag nog steeds mijn geld niet terug ik zal daarom hier ook nooit meer bestellen! Wat een slechte service

I bought from you two items one arrived to me completely wrong the other after 20 days still has not arrived I have sent multiple emails to the French and Italian site with headquarters in Milan and Italian phone number to which they answer only in French or English which is absurd I have also tried to communicate in the Facebook page to no avail because the page is not active you are a bunch of scammers but do not worry I for €80 I do not become poor I will report to the competent police force your unserious position and I repeat of scammers shame on you God damn you....

Communication problem when we call we always get the answering machine. Small delivery problems despite the price of chrononopost offered. The delivery took place after the planned date because I was worried about the follow-up by telephone.

I am still waiting for them to give me a solution so that I can return the wrong order I have sent a lot of emails and phoned and no one has given me a solution.

The delivery is not complete. The decals have not been delivered. The delivery is marked as fully delivered in the system. Annoying because it was a first order. Will there be a subsequent delivery? Or will I be stuck with the difference? Greetings

Very disappointed with the long delay in delivery. The cars purchased are not what they looked like in the publicity photos, they are not replicas but plastic mountable elements. Huge price for something that is not worth it.

Not only do they not meet the delivery time indicated at the time of purchase, but when asked for information about it, the information they give is not truthful. The delivery time is part of the shopping experience and the commitment of the store giving a bad image to the consumer. I will think a lot about buying from 1001 maque again.

Slow and cumbersome fulfillment The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.

hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. :-( Partly my fault part customer service

Very long delivery time (3 to 4 weeks even for products in stock). Order received damaged and without instructions. Sorry but I'm changing

hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. :-( Partly my fault part customer service

Fast, a little more expensive than elsewhere, but with the merit of having paints that I can't find elsewhere. The big drawback is the labels stuck on the paint can reference...so you don't know what's in the can.

Hello I give this notice for two reasons bad packaging the tube of glue twisted it was in bulk!!! more I made a payment error (I made twice the same order. I immediately sent an error message and they didn't take it into account. On the other hand, I received both orders in a single package????. Impossible to get them on the phone. They're very good at taking money, but to refund me 19euros 50 you have to wait 3 weeks. So I don't recommend this site You won 30 euros lost one

There were errors that took a long time to correct and were badly corrected. It's not wonderful

very disappointed with my order British Soldiers at Rorkes Drift - 16 figurin

Good site overall, my only regret is my purchase of paint pots and it was difficult to assess the size of the pot and the type of paint because the photos do not all correspond to the product.

Slow and cumbersome fulfillment The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.

Despite having received a confirmation… Despite having received a confirmation that my item was delivered, I still have not received my item. I’ve reached out via email and am awaiting a response.

Had a delivery that was damaged on arrival. After contacting 1001 models they replaced the item free of charge. Great service!

At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.

At the moment I ordered two times and… At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.

Shipment was pretty quick (Within a week) but all emails were in French. Hard to understand being Dutch yet doable. Recommend to do this in English. Packing was solid.

Despite having received a confirmation... Despite having received a confirmation that my item was delivered, I still have not received my item. I've reached out via email and am awaiting a response.