Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
Response from 1001hobbies
Hello, Thank you for this comment on this product. We thank you for taking the time to give us your opinion and regret that it does not suit you! best regards Les service client
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 07/12/2020
You pay for shipping with DPD more than normal and then you get a mail that your package is handled by B-post Everything was on time but too high distribution costs why not directly B-post Also no choice of shipping: why no possibility to have something delivered later with lower shipping costs not everything has to be available tomorrow A review is nonsense if there is no response I'll wait a bit Greetings Werner
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2020
The assembly instructions are not in French. Dommage Model being assembled
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2020
an order shipped 3 weeks after purchase even though the products were not out of stock! The result was a birthday present that arrived after the due date... I called after-sales 3 times, only to be told each time that it would be shipped the next day... the next day from when? next week? What nonsense! No apology or commercial gesture on their part! Their customers mean nothing to them! I would advise anyone not to buy from them!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2020
Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
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Response from 1001hobbies
Hello, Thank you for this comment on this product. We thank you for taking the time to give us your opinion and regret that it does not suit you! best regards Les service client
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/12/2020
The two-week delay in dispatching the model was surprising in itself. The model was never delivered anyway, it's still in an inaccessible Mondial Relay depot that refuses to drop it off at the chosen relay point! I had a relay point 50 meters from my home (rue Vaubecour), but it was impossible to select it. The relay point on rue Tupin doesn't seem suitable to receive your products! What
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/12/2020
I'm still waiting for my order after three weeks of ordering.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2020
Very long delivery time...maybe it's related to covid ??? But this is really very long. Otherwise product conforms (Christmas gift so not yet o
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Verified Buyer
Rating: 3 out of 5
following a purchase from 05/12/2020
P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.
Response from 1001hobbies
Dear Mr. Hawkins Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2020
order of 711 I was to be delivered on the 23rd ...nothing on the 24th message informing me that I had refused the parcel ?? on the 30th parcel available again ...but nothing at the relay point. today parcel apparently available again . third trip to the relay point (time taken out of my working hours) still nothing ... I made this comment three days ago . since then well nothing ... tel rings in a vacuum no message no communication . in view of the countless positive reviews I'm really out of luck . what can I do?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2020
3 weeks delivery is too much so I won't order from you anymore if
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2020
Packaged well but the gift wrapping paper needs to be revised as it is poorly made for the price, otherwise niqu delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2020
Promo code displayed after order still not dispatched 2 weeks later even though products were shown to be in stock. No response from service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2020
Unfortunately, prices are extremely high compared to other model suppliers. Lead times are extremely long. I tested another supplier a week ago and received the mock-up within three days of ordering, with a price difference of 30% compared with your site. You'll understand that I won't be ordering from you again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2020
Order placed at the beginning of October with all products in stock on the site. The sum was debited from my account 3 days later even though the parcel had still not been dispatched!!!! 2 weeks later I phoned the customer service and was met by a charming person who assured me that I would receive the parcel in two days....... guess!!!!!!! Nothing after two days. The following week I call back and get the same person who's sorry and tells me she's seeing her boss about my order and has to call me back or send me a text message....... guess!!!!!! I'm still waiting for the sms!!!!!..... I call back the following week and again come across the same person and tell him of my dissatisfaction and request a refund for my order. He understands my request and guarantees that I'll get my refund at the end of the week...... guess!!!!!!! I had to call again the following week to find another person who finally refunded my money. In short, the site doesn't send orders and doesn't honor customer requests..... I've deleted my account. There are many other more competent sites in France and abroad.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2020
P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.
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Response from 1001hobbies
Dear Mr. Hawkins Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 04/12/2020
A week later my package did not arrive at its destination. Truth is the courier's fault but it was not my choice who I ship to. Maybe it is time to change your courier company. And I was not cheap!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 04/12/2020
Not happy at all. There was no indication of what scale the plane was. I presumed for the price it would be 132 and it was a tiny 1/72nd scale. Feel I was deceived through the sake. I plan to return the goods when I���m able to find the time. Not a good exper
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Verified Buyer
Rating: 1 out of 5
following a purchase from 04/12/2020
My order still hasnt got to the parcel service yet after 7 days then i need to wait for it to get delivered i under stad its hard with covid but it should at least be with the parcel company by now
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
Order placed on October 28, delivered in Switzerland on December 11. (delivery time of some items having changed at the time of the order) very long shipping time (and not because of the fast customs) customer service not attentive and receptive. In the end, my order is here and complete, a small commercial gesture attributed to the lack of follow-up and delivery times. in the end, ok but not impresi
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
My order was fulfilled incorrectly...I... My order was fulfilled incorrectly...I recieved an item I did not order, and I didn't recieve the items I ordered at all...
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Response from 1001hobbies
Sir, Thank you for your email. We inform you that the customer service will get back to you as soon as possible. Thank you for your patience, 1001hobbies customer service
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/12/2020
My order was fulfilled incorrectly...I… My order was fulfilled incorrectly...I recieved an item I did not order, and I didn't recieve the items I ordered at all...
Response from 1001hobbies
Sir, Thank you for your email. We inform you that the customer service will get back to you as soon as possible. Thank you for your patience, 1001hobbies customer service
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/12/2020
My order was fulfilled incorrectly...I recieved an item I did not order and I didn't recieve the items I ordered at all...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
For my first purchase on the site I had ordered a metal model, but I received a poorly made plastic one, with torn packaging and a scratched transparent presentation case that was impossible to put in a window. I haven't heard from them since, despite an e-mail exchange. I don't recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
It won't appear on the site anyway... Only positive reviews. Site to be avoided ABSOLUTELY
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
model delivered with missing parts
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2020
I ordered the 711 and it was supposed to be delivered on the 23rd ...nothing on the 24th ...message informing me that I had refused the parcel ?? on the 30th the parcel was available again ...but nothing at the relay point. today the parcel is apparently available again ...third trip to the relay point (time taken out of my working hours) still nothing ... more to come next week .
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Verified Buyer
Rating: 1 out of 5
following a purchase from 02/12/2020
Very good service.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 01/12/2020
Wrong product delivered. After a long correspondence with sending pictures and barcode of the wrongly delivered item and return to France on own account again the same wrong item delivered. Very bad.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2020
Minor inconsistencies in the delivery (the product marked missing arrived ...... before the rest of the order).
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/12/2020
It's a shame a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/12/2020
the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/12/2020
Received nothing twice while I have paid
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/12/2020
Very long shipping time that was not specified in advance
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/12/2020
I have not received my order. I was informed that it was shipped on November 19. Nine days later I complained and was told that I would receive it shortly. On November 30 I inquired at Correos and was told that the package had not been delivered by the sender. I complained again to 1001 and this time they told me that they will collect information which is what they should have answered in my first complaint.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/12/2020
On 15-11-2020 I placed an order and as of today (01-12-2020) it has not arrived. It does not look like it is going to arrive soon because it is supposed to be registered in the post office since 26-11-2020 and it is still only in the first step of shipment (and there are 4
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2020
My order took a long time to be sent, so I had to wait for the model store to reopen.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/11/2020
good piece... nothing to say
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2020
order placed 15 days ago still no delivery service not great
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Verified Buyer
Rating: 1 out of 5
following a purchase from 29/11/2020
Item was EXACTLY as described by seller and shipped FAST!
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