Customer reviews of 1001hobbies

I give a bad mark because of the packaging I'm very disappointed by the quality of the packaging for the rc boat I ordered. I paid 25 euros for gift-wrapping made from scraps of paper and crumpled scotch tape, which is disgraceful. I was lucky that the boat arrived in good condition Double packing was de rigueur.

Dear ones Although according to your offers international shipping over 69 euro is free, I was charged 1099 euro for my order of 13-08-2020. Therefore I am forced to place my future orders with other suppliers With kind regards Frans Denys

Order did not arrive at my address and not even reimbursed

A little too expensive considering the quality (injection points too visible, no canvas on the base) and you have to add the shipping costs. Otherwise, the delivery time was perfect and the package was well packed, so there was no breakage. In the end, it's hard to find anywhere else with the same quality-price ratio (according to my research), fast delivery and coming from a boutique in France (not a warehouse in France).

The selection and prices are very good. The order arrived quickly and in good condition. Will order from 1001 Modelkits again and recommend them to others.

Attention is to Fly

Hello As I wrote to you in an email and have sent it several times already but without a reply. UPS asks me for a price that almost doubles the cost of the product I bought from you and that includes shipping. The main problem in my opinion is that on your site where it is very easy to buy products there is no place for customer service regarding problems returns complaints and the like there is no email mentioned on the site. Shachar Ardi

customer service Hello As I wrote to you in an email and have sent it several times already but without a reply. UPS asks me for a price that almost doubles the cost of the product I bought from you and that includes shipping. The main problem in my opinion is that on your site where it is very easy to buy products there is no place for customer service regarding problems, returns, complaints and the like, there is no email mentioned on the site. Shachar Ardi

customer service Hello As I wrote to you in an email and have sent it several times already but without a reply. UPS asks me for a price that almost doubles the cost of the product I bought from you and that includes shipping. The main problem in my opinion is that on your site where it is very easy to buy products there is no place for customer service regarding problems, returns, complaints and the like, there is no email mentioned on the site. Shachar Ardi

Excellent response timely delivery all great

An Outstanding molded kit great detail. 1001 Modelkits was great to deal with throughout the entire purchase process and give consistent updates on your purchase....Will purchase with them again!

This isn't the first time I've ordered, but now I'm told I've received my parcel in my letterbox. I haven't received anything. I've sent emails but nothing from them. I'm a bit

Order placed on 38 still not received 268. Delivery expected in 5 to 7 days, no news of delay or forecast for delivery date. First and last order at 1001 Hobbi

bonjour a ce jour toujour pas recu mon produit commander le 11 août

Disappointed I still have not received anything.... 1 month waiting time.... it's a shame...

on the paint cans you added warning stickers in French the only problem is that you stuck them on the paint reference. As there were two brown colors, it was difficult, fortunately I managed to remove some of them.

After having ordered 6 products which were in stock...the company after 10 days of waiting without news announces to me after I contacted them that 2 products are unavailable and that they will refund me. I receive the rest of the order and 1 product is missing. They told me that it too was unavailable and that I would be reimbursed once again. I've been waiting 11 days for my refund. I only have a credit note for the first 2 products and nothing for the 3rd. This company is not serious. At the time of my order, the products were all in stock and available. No apology or compensation from them...Given the price of the models, it's a shame. I don't recommend this site, which lacks seriousness. The 14 days are a lie. It's been 18 days and I still have no refund in sight... I've had to threaten to sue them for fraud so that they'd get back to the accounting department, which I haven't heard anything about...

i'd like to give 0 stars but i dont... i'd like to give 0 stars but i dont have the chance. The parcel was according to 1001 Hobbies delivered in my mailbox which is actually not possible due to the size of product!!!! After communication i am now considered a""cheater"" and refund is refused. it just about 25 euros and now what they offer is just 10 euro voucher. As a plastic model fans i could be a regular customer but now.... i will just contact a lawyer to get my money back and say goodbye. As answered below i was now a cheater who pretends to be not having received the parcel. Ridiculous.

i'd like to give 0 stars but i dont... i'd like to give 0 stars but i dont have the chance. The parcel was according to 1001 Hobbies delivered in my mailbox, which is actually not possible due to the size of product!!!! After communication i am now considered as ""cheater"" and refund is refused. it just about 25 euros and now what they offer is just 10 euro voucher. As a plastic model fans i could be a regular customer but now... i will just contact a lawyer to get my money back and say goodbye.

Too many miniatures don't conform to assembly standards. Some manufacturers border on fraud, e.g. Master Box LTD boite French Hussar Napoleonic war Serie, where no parts could be attached. Be very careful, it's up to you to check the conformity of the equipment you are selling. Amadeu

i'd like to give 0 stars but i dont… i'd like to give 0 stars but i dont have the chance. The parcel was according to 1001 Hobbies delivered in my mailbox, which is actually not possible due to the size of product!!! After communication i am now considered as ""cheater"" and refund is refused. it just about 25 euros and now what they offer is just 10 euro voucher. As a plastic model fans i could be a regular customer but now... i will just contact a lawyer to get my money back and say goodbye.

I placed my order on August 10th and I still haven't received anything.

because i still haven't received my order which dates from 1208 even though i paid a delivery charge of more than 9 euros. and this despite several reminders to your service.

never received my order

Lead times were tight on this Ratà order.

It is abnormal to charge for a colissimo that takes more than 5 days to arrive. So a bad mark for poor order management ER

I wish the nomenclature was in French.

Interminable order processing time and package still undelivered almost a month after ordering. Absolutely avoid

Nothing received after more than 15 days. Not honest and liars! To be banned absolutely

I am absolutely not satisfied with my purchase. VERY HATEFUL

Goods incorrectly packaged Goods defective No invoice

I have always been satisfied with 1001 maquettes. However, with this order I received a kit in which three parts still on the cluster were melted. I wrote an email to 1001 maquettes but I didn't receive any answer from them.

order placed on August 9 and the package is being packed... 2 weeks to pack caterpillars??? Worst site I've ever ordered from in terms of delivery times.

I have not onvange me paket I am not so happy with it duration long

I placed my order (and was charged for… I placed my order (and was charged for it) on July 25th. As of August 18th, I still have not received it. When I enter my order number in the box they provide to track my parcel, nothing happens. I still have no response as to when I may expect to receive my merchandise. Had I known it would take the better part of a month to fulfill an order for one sheet of decals and two tins of paint, I would have gone elasewhere.

Product not yet received Product not yet received

Product arrived ahead of time and in excellent condition. Very happy with experience and can�t wait to get started.

Product not yet received

Hi The products i ordered were not correctly send There were some enamel instead of acrylic Also was to long to get delivery The products are ok but with the conditions i explain above Thank you very much

Terrible customer service and always late sending order even if u pay for quick delivery